---
description: Review of Selvo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Selvo | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Selvo](/software/538863/Selvo)

# Selvo

Canonical: https://www.softwareadvice.ie/software/538863/Selvo

> Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers.

Who it's for: SaaS companies and software startups that want one complete system for human and AI customer service. Help center, live chat, shared inbox and an AI agent in one product.

Answers with a source. Handoffs with a note. The AI replies from your help center, your website and your FAQs, and links the page it used. Anything it can't answer goes to a teammate, who sees what was asked and what the AI tried. No asking the customer to start over.

Pro is $99 a month for the whole team, and adding people never changes the price. Every conversation still has an owner, however many of you answer. AI is $0.10 per conversation, and free when it hands off.

Switching is one import: articles, conversations, tickets and contacts from Intercom, Zendesk, Help Scout, Freshdesk and Crisp.

Support comes from the people who build Selvo. Chat with us on selvo.co or read the help center at selvo.co/help. We run our own support on Selvo.

Try Pro free for 14 days. No credit card.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Selvo

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Selvo is priced per workspace, not per seat. Adding people on Pro never changes the price. The price on the page is the price you pay, with no hidden fees and no sales calls.

Starter ($39 a month, or $29 a month billed annually):
- 1 team member
- 1 help center with unlimited articles
- Live chat widget and email in one shared inbox
- Assignments, internal notes, tags, macros and snooze
- Tickets: customer, back-office and tracker, with your own types and forms
- Contact and company profiles with full conversation history
- AI agent at $0.10 per conversation
- Selvo subdomain, widget customization and SEO settings
- No "Powered by Selvo" badge
- Overview analytics
- REST API, MCP server and CLI
- Imports from Intercom, Zendesk, Help Scout, Freshdesk and Crisp

Pro ($99 a month, or $74 a month billed annually):
- Unlimited team members
- Up to 5 help centers
- Everything in Starter
- Custom domain with automatic SSL
- Custom CSS
- Team inboxes with round-robin routing
- Custom inbox views
- Customer ticket portal
- Side conversations
- Article, search and feedback analytics

AI agent ($0.10 per conversation, on both plans):
- Answers from your help center, your website and the FAQs your team adds
- Links the page it used
- Free when it hands off to your team, with a note on what was asked and what it tried
- A monthly spending limit keeps the bill predictable

Try Pro free for 14 days. No credit card. Pay monthly or yearly, and cancel any time.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- API
- Canned Responses
- Catalog Management
- Chat/Messaging
- Content Editor
- Content Library
- Content Management
- Customisable Branding
- Dashboard
- Drag & Drop Editor
- Feedback Management
- For Sales/Marketing
- Full Text Search
- Integrations
- Knowledge Base
- Knowledge Base Management
- Knowledge Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)

## Related Categories

- [Knowledge Base Software](https://www.softwareadvice.ie/directory/3898/knowledge-base/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5317 reviews)
2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews)
3. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.6/5 (803 reviews)
4. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3486 reviews)
5. [Notion](https://www.softwareadvice.ie/software/123247/notion-remote-work) — 4.7/5 (2834 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/538863/Selvo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/538863-Selvo/> |
| en-AU | <https://www.softwareadvice.com.au/software/538863/Selvo> |
| en-GB | <https://www.softwareadvice.co.uk/software/538863/Selvo> |
| en-IE | <https://www.softwareadvice.ie/software/538863/Selvo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/538863/Selvo> |

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