---
description: Review of CareCallAI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CareCallAI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [CareCallAI](/software/538877/CareCallAI)

# CareCallAI

Canonical: https://www.softwareadvice.ie/software/538877/CareCallAI

> CareCallAI is a home care management software platform designed for domiciliary care agencies in the United Kingdom. It helps agencies comply with Care Inspectorate Wales (CIW) and Care Quality Commission (CQC) regulations while managing operations such as scheduling, medication administration, staff oversight, and client care documentation. The platform supports bilingual functionality in Welsh and English to meet Welsh Language Standards, catering specifically to agencies in Wales and England.

The software includes electronic medication administration record charts with prescription tracking and audit trails. It features GPS-verified check-in and check-out functionality with automatic mileage logging. Mobile applications for iOS and Android allow carers to log visits and incidents in real time. A Virtual Care Inspector performs automated compliance checks on staff records, care plans, medication charts, and incident reports, providing live compliance scoring aligned with CIW RISCA and CQC HSCA regulations. The Enterprise tier includes a clinical assessment suite with tools such as National Early Warning Score, Speech and Language Therapy assessments, Waterlow pressure sore risk scoring, Malnutrition Universal Screening Tool, falls risk monitoring, and wound management tracking.

The platform offers staff management tools to track training completion, DBS expiry dates, supervision schedules, and leave requests through a centralized dashboard. It includes drag-and-drop scheduling with shift pattern templates and one-off call management. Care logging features capture task completion, fluid intake, wellbeing observations, and timestamped notes, which can be viewed by managers and family members. Full audit trails are maintained for inspection readiness. An artificial intelligence assistant is included for drafting care plans and risk assessments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CareCallAI

## Commercial Context

- **Starting Price**: £99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: CareCallAI offers three simple plans to suit care providers of every size. All plans include the full platform — scheduling, care logging, eMAR, GPS tracking, compliance management, staff HR, family portal, and mobile apps for iOS and Android. No hidden fees, no per-carer charges, no setup costs.

Starter — £99/month
For smaller agencies with up to 15 staff. Includes all core features: rota management, digital care logging, electronic MAR charts, GPS check-in, staff HR with DBS expiry alerts, invoicing, safeguarding reporting, and the family portal. Full CIW/CQC compliance tools with pre-populated forms and built-in guidance.

Professional — £199/month (Most Popular)
For growing agencies with up to 30 staff. Everything in Starter plus the AI Assistant for care plan drafting and risk assessments, advanced reporting and analytics, and priority support.

Enterprise — £349/month
For larger providers with unlimited staff. Everything in Professional plus the Virtual Care Inspector with 50+ automated compliance checks and live compliance scoring, the full Clinical Suite (NEWS2, Waterlow, MUST, Falls Risk, Abbey Pain, Barthel Index, SALT assessments, wound management, repositioning charts, vital signs monitoring, and continence records), and dedicated onboarding support.

All plans include a free 7-day trial with full access. Annual billing saves 20%. Most agencies are fully set up within a day with data import for existing staff and client records.
- **Target Audience**: 11–50, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Activity Dashboard
- Appointment Management
- Assessment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Contact Management
- Customisable Forms
- Customisable Reports
- Document Management
- EMR/EHR

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software)

## Related Categories

- [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software)
- [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software)

## Alternatives

1. [GEOH](https://www.softwareadvice.ie/software/185626/geoh) — 4.9/5 (153 reviews)
2. [eRSP](https://www.softwareadvice.ie/software/276586/ersp) — 4.2/5 (99 reviews)
3. [AxisCare](https://www.softwareadvice.ie/software/126808/axiscare) — 4.6/5 (729 reviews)
4. [ShiftCare](https://www.softwareadvice.ie/software/330693/shiftcare) — 4.6/5 (145 reviews)
5. [CareSmartz360](https://www.softwareadvice.ie/software/20460/caresmartz360) — 4.8/5 (182 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/538877/CareCallAI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/538877-CareCallAI/> |
| en-AU | <https://www.softwareadvice.com.au/software/538877/CareCallAI> |
| en-GB | <https://www.softwareadvice.co.uk/software/538877/CareCallAI> |
| en-IE | <https://www.softwareadvice.ie/software/538877/CareCallAI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/538877/CareCallAI> |

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