--- description: Review of Waybill Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Waybill | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [Waybill](/software/539386/Waybill) # Waybill Canonical: https://www.softwareadvice.ie/software/539386/Waybill > Waybill is an all-in-one transport management and fleet scheduling platform built for operators who need to dispatch drivers, optimise routes, manage passengers, and invoice clients — without juggling multiple tools. SMART DISPATCH AI-powered driver-vehicle matching ranks available options by proximity, time windows, vehicle capacity, accessibility requirements, and driver hours. One-click auto-assign picks the best option instantly. Dispatchers see ranked alternatives with scores, ETAs, and travel distances before confirming. FLEET-WIDE ROUTE OPTIMISATION Assign all pending jobs across your fleet in seconds using advanced VRP (Vehicle Routing Problem) algorithms. The optimiser considers time windows, vehicle capacity, driver schedules, and existing commitments. Preview proposed assignments, review unassigned job reasons, and apply with confidence. Falls back to distance-based scoring when the routing API is unavailable. RECURRING SCHEDULING Create job templates with six recurrence patterns: daily, weekly, specific days, biweekly, monthly by date, and monthly by day. Schedules auto-expand up to 14 days ahead with preferred driver and vehicle assignments. Conflict detection prevents double-booking. PASSENGER MANAGEMENT Structured passenger profiles store accessibility needs, mobility aids, medical conditions, vulnerability flags, and communication preferences. Profiles attach to every job automatically — no verbal handoffs or relying on dispatcher memory. Multi-passenger jobs with capacity tracking are supported. WORKFLOW AUTOMATION Visual drag-and-drop rule builder with event-based and scheduled triggers. Five event types (job created, job status changed, job assigned, driver status changed, vehicle status changed), configurable conditions, and 12 action types including notifications, status changes, and field updates. Scheduled triggers use cron expressions with query scopes like unallocated jobs or idle drivers. INVOICING \& RATE CARDS Configurable rate cards with distance, time, and fixed fee components. Fees auto-calculate from completed job details. Generate and track invoices with line items linked to specific services. NDIS-aligned pricing support. 12 JOB TYPES Config-driven job types: passenger transport, freight, delivery, charter, patient transport, school run, airport transfer, corporate, disability transport, courier, funeral transport, and prisoner transport. Each type controls field visibility, default priorities, suggested vehicle types, and passenger requirements. DRIVER PORTAL Dedicated portal where drivers view assigned jobs, confirm pickups and dropoffs with timestamps, and update their profile. No app installation required — works in any browser. ROLES \& PERMISSIONS 40 granular permissions across all resources. Three default roles (Owner, Admin, Dispatcher) plus custom roles with fine-grained access control. Separate permissions for viewing, creating, updating, archiving, restoring, and permanently deleting each resource type. ADDITIONAL CAPABILITIES - Real-time status updates via WebSockets (no polling or page refresh) - CSV and Excel import for drivers, vehicles, and passengers with auto-column mapping - Soft-delete architecture with archive/restore across all critical records - Service area management with geographic boundaries - Complete audit logs (who, what, when) for every action - Dark mode with system preference detection - Reports and analytics TECHNICAL DETAILS - Web-based SaaS (no installation required) - REST API with token-based authentication (Laravel Sanctum) - Real-time updates via WebSocket server (Laravel Reverb) - Stripe-powered billing with PCI-compliant payment processing - Organisation-scoped data isolation PRICING Usage-based, pay-per-completed-job. No monthly base fee, no per-seat charges, no feature gates. Graduated tiers: $0.45/job (1-200), $0.40/job (201-1,000), $0.37/job (1,001+). All prices AUD. 14-day free trial with 50 completed jobs included - no credit card. > > Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Waybill ## Commercial Context - **Starting Price**: A$0.45 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Usage-based, pay-per-completed-job. No monthly base fee, no per-seat charges, no feature gates. Graduated tiers: $0.45/job (1-200), $0.40/job (201-1,000), $0.37/job (1,001+). All prices AUD. 14-day free trial with 50 completed jobs included — no credit card required. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - Data Import/Export - Delivery Tracking - Dispatch Management - Document Management - Driver Management - ETA - ETAs - Fuel Management - GPS - Geographic Maps - Inspection Management - Maintenance Management - Mileage Tracking - Priorities ## Integrations (3 total) - MYOB AccountRight Integration - QuickBooks Online Accountant - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.ie/directory/4558/fleet-management/software) - [Route Planning Software](https://www.softwareadvice.ie/directory/1917/route-planning/software) - [TMS Systems](https://www.softwareadvice.ie/directory/252/transportation-management-software/software) ## Reviews ### "An End-to-End TMS That Bridges Complex AI Dispatching with Automated Back-Office Operations" — 5.0/5 > **Antoine** | *29 October 2026* | Program Development | Recommendation rating: 10.0/10 > > **Pros**: Many transport management systems struggle to balance complex dispatching with automated back-office operations. Waybill solves this brilliantly through its Smart Dispatch AI and Fleet Optimization engine, which factor in real-world constraints like driver availability, vehicle capacity, and strict delivery time windows automatically. > > **Cons**: The Smart Dispatch and Fleet Optimization AI works very well out of the box, but large fleets with highly nuanced operational constraints may find that the automated job assignments require ongoing fine-tuning during the first few weeks of deployment. > > Waybill delivers a modern, end-to-end transport management experience that effectively bridges complex fleet dispatching with back-office operational automation.In the enterprise telematics and connected fleet space, we often see organizations struggling with fragmented systems using one tool for route planning, another for passenger tracking, and a completely separate process for invoicing. Waybill unifies these workflows into a single ecosystem.The Smart Dispatch and Fleet Optimization engines remove the guesswork from daily driver assignments, while the 14-day auto-expanding scheduling significantly lowers administrative overhead for recurring routes. Furthermore, its specialized Passenger Management capabilities provide a level of care and precision that generic TMS platforms simply do not offer.While initial setup of the custom rate cards and visual workflows requires deliberate planning, the net result is a highly scalable, reliable platform that improves fleet utilization, driver efficiency, and billing accuracy across the board. ----- ### "A Well-Architected TMS That Balances Complex Logistics Algorithms with Back-Office Automation" — 5.0/5 > **Michał** | *30 October 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Designing dispatch logic and route optimization algorithms from scratch is notoriously complex. Waybill's Smart Dispatch AI and Fleet Optimization engine handle vehicle constraints, time windows, and driver availability out-of-the-box with impressive efficiency.Additionally, the no-code visual workflow builder offers flexible event-driven automation for status updates without requiring custom API webhooks, while the 14-day auto-expanding recurring scheduler and multi-component rate card engine significantly streamline back-office technical overhead. > > **Cons**: Data Model Configuration: Setting up custom rate cards (combining fixed rates, distance, and time factors) and complex workflow rules requires careful initial logic mapping to avoid edge-case calculation errors. > > Waybill is a solid, robust platform for fleet operators who need an end-to-end transport management system without the high cost and maintenance of custom software development.It effectively solves the hard computer science problems in logistics route optimization, constraint matching, and event automation within a clean, manageable user interface. For mid-sized to enterprise transport operations looking for a scalable, reliable SaaS product that connects dispatch directly to invoicing, Waybill is an excellent choice. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/539386/Waybill) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data