---
description: Review of Peeklogic Salesforce ServiceNow Connector Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Peeklogic Salesforce ServiceNow Connector | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Data Integration Software](/directory/3304/data-integration-tools/software) > [Peeklogic Salesforce ServiceNow Connector](/software/539557/Peeklogic-ServiceNow-Connector)

# Peeklogic Salesforce ServiceNow Connector

Canonical: https://www.softwareadvice.ie/software/539557/Peeklogic-ServiceNow-Connector

> The Peeklogic Salesforce ServiceNow Connector is an integration tool that enables bidirectional synchronization between Salesforce and ServiceNow platforms. It is designed to align customer relationship management and IT service management systems, supporting collaboration among sales, support, and IT teams. The connector facilitates the synchronization of incidents, requests, and customer data between the two platforms.

It provides two-way synchronization for both standard and custom objects and fields, with automatic updates on both systems. A Lightning Web Component allows real-time visibility of ServiceNow data on Salesforce record pages without storing the data in Salesforce. The connector includes native Salesforce Flow integration through a dedicated Apex Action, enabling automated workflows based on configurable rules. Users can create new incidents, link existing ServiceNow tickets, and view or add work notes, comments, and attachments directly from the Salesforce interface. It supports standard ITSM tables such as Incidents, Problems, and Change Requests, as well as custom tables in ServiceNow.

The connector incorporates AI capabilities through integration with platforms such as OpenAI, Claude, and Google Gemini. These features include ticket history summarization, intelligent case prioritization, automated issue analysis, and pattern detection. It uses Salesforce Named Credentials for secure connectivity and asynchronous processing to maintain system performance during data transfers. The solution is designed to meet enterprise security requirements, including SOC 2 compliance.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Peeklogic

## Commercial Context

- **Starting Price**: US$8,000.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Discounts are available for nonprofits.
Start seamlessly with 30 day trial period.
Only Salesforce users who need access to the integration - are considered billable.
Discounts are available based on user tiers.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Access Controls/Permissions
- Configurable Workflow
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Synchronisation
- ETL Tools
- Integrations Management
- Real-Time Data
- Reporting/Analytics

## Integrations (6 total)

- ServiceNow
- ServiceNow Customer Service Management
- ServiceNow Field Service Management
- ServiceNow IT Operations Management
- ServiceNow IT Service Management
- ServiceNow Integration Hub

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Data Integration Software](https://www.softwareadvice.ie/directory/3304/data-integration-tools/software)

## Alternatives

1. [Zapier](https://www.softwareadvice.ie/software/163639/zapier) — 4.7/5 (3049 reviews)
2. [Albato](https://www.softwareadvice.ie/software/362860/albato) — 4.8/5 (405 reviews)
3. [ZappySys SSIS PowerPack](https://www.softwareadvice.ie/software/235549/ssis-powerpack) — 4.8/5 (107 reviews)
4. [Make](https://www.softwareadvice.ie/software/263550/integromat) — 4.8/5 (407 reviews)
5. [eZintegrations](https://www.softwareadvice.ie/software/290146/ezintegrations) — 4.7/5 (41 reviews)

## Reviews

### "Peeklogic Connector: Summary and Key Observations" — 5.0/5

> **Fernando** | *8 April 2026* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: The connector integrates without major issues, and technical support is responsive and closely involved during the initial setup to ensure a proper implementation
> 
> **Cons**: The solution has shown stable performance; however, we are still awaiting bidirectional synchronization, which is required to complete the operational flow and fully realize the connector’s value.
> 
> The connector enables integration between Salesforce and ServiceNow, allowing aligned processes and data consistency across both platforms. Quite easy to install. Good level of initial support

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/539557/Peeklogic-ServiceNow-Connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/539557-Peeklogic-ServiceNow-Connector/> |
| en-AU | <https://www.softwareadvice.com.au/software/539557/Peeklogic-ServiceNow-Connector> |
| en-GB | <https://www.softwareadvice.co.uk/software/539557/Peeklogic-ServiceNow-Connector> |
| en-IE | <https://www.softwareadvice.ie/software/539557/Peeklogic-ServiceNow-Connector> |
| en-NZ | <https://www.softwareadvice.co.nz/software/539557/Peeklogic-ServiceNow-Connector> |

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