---
description: Review of unLocked CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: unLocked CRM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/342/insurance-crm/software) > [unLocked CRM](/software/540560/unLocked-CRM)

# unLocked CRM

Canonical: https://www.softwareadvice.ie/software/540560/unLocked-CRM

> unLocked CRM is an AI CRM platform built exclusively for insurance distribution. It gives independent agents, agencies, and IMO/FMOs a single workspace that combines multi-carrier quoting, e-application submission, automated commission tracking, and an AI layer that can run CRM work end to end from a plain-English prompt.

The platform supports life, health, Medicare, annuity, final expense, and ACA Marketplace sales. It was designed around insurance workflows from day one rather than adapted from a general-purpose CRM.

Core capabilities:

unLocked AI. A conversational interface across the entire CRM. Agents describe what they need — a quote, a follow-up sequence, a pipeline update, a summary of a client's history — and unLocked AI executes it, pulling context from contacts, email, calendar, and policy records. Available by text or voice, on desktop and in the field.

Multi-Line Quoting. Natural-language quoting across 1,228 carriers and eight product lines: life, annuity, Medicare Advantage, Medicare Supplement, ACA, hospital indemnity, dental/vision/hearing, and final expense. Input client details by text, voice, uploaded PDF, or a photo of an existing policy and get side-by-side carrier comparisons in under two minutes.

E-Applications. Submit applications directly from the CRM to 100+ life carriers and Medicare Supplement carriers, with built-in e-signature, so quote-to-submission happens without leaving the platform.

Commission+. Ingests statements from 332 carrier feeds, reconciles expected versus received, flags missing payments, and calculates payroll across multi-level hierarchies with split and override tracking.

Agency and IMO/FMO Management. Downline hierarchy, per-agent production and activity tracking, recruiting pipelines, book-of-business views, and compliance auditing for principals managing distributed teams.

Purpose-Built AI Tools. Autonomous outbound calling with objection handling (Agent AI), a 24/7 inbound AI receptionist, underwriting pre-qualification, policy replacement analysis, lead scoring, and recruiting automation.

Open AI Access via MCP. A secure MCP server connects Claude, ChatGPT, Cursor, or custom AI tools to your CRM with scoped permissions and approved actions, so teams can build on their own data.

Insurance-Native Operations. Pre-configured pipelines, 463 ready-to-deploy templates, license and appointment management, and TCPA-compliant SMS and email marketing with AI send-time optimization.

unLocked replaces the carrier portals, quoting tools, commission spreadsheets, and general-purpose CRMs that most insurance teams run separately today. Available in English and Spanish.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: unLocked Financial

## Commercial Context

- **Starting Price**: US$247.99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar/Reminder System
- Contact Management
- Customer Database
- Customisable Reports
- Data Import/Export
- Email Management
- Email Templates
- For Insurance Industry
- Forecasting
- Generative AI
- Insurance Management
- Interaction Tracking
- Lead Capture
- Lead Management

## Integrations (10 total)

- Calendly
- Claude
- Claude Code
- Facebook Business Suite
- Gmail
- Google Ads
- Google Calendar
- Google Meet
- Microsoft 365
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software)

## Reviews

### "A CRM that Works the way I Do" — 5.0/5

> **Todd** | *30 March 2026* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The natural language interface where I can explain to the software what I want to do and it does it
If I am unsure how to do something, I can ask the AI interface for instructions
The intuitiveness of the interface
> 
> **Cons**: Understanding the workflow as it adapts to me instead of me having to adapt to the software, which is very different than what I am used to
> 
> My productivity and efficiency improved easily 3x and I suspect it will be much more than that once I get my workflows setup. 
And the voice cloning is so powerful I haven't even tapped into the full power of what is capable.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/540560/unLocked-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/540560-unLocked-CRM/> |
| en-AU | <https://www.softwareadvice.com.au/software/540560/unLocked-CRM> |
| en-GB | <https://www.softwareadvice.co.uk/software/540560/unLocked-CRM> |
| en-IE | <https://www.softwareadvice.ie/software/540560/unLocked-CRM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/540560/unLocked-CRM> |

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