About Eleo

Eleo is a cloud-based donor management solution designed to help nonprofits build donor databases, manage donor interactions, track fundings, plan events and more. The donor database and contact management features help users build donor profiles and communicate with volunteers and supporters. The donor profiles are customizable, allowing nonprofits to capture the details relevant to them. The list building feature helps to create tailored lists for the entire contact database and initiate targeted campaigns. Eleo can track all kinds of gifts and pledges and can send automated acknowledgments and 'thank you' emails to donors. It can accept and process payments in all forms including cash, check, in-kind, cards and PayPal. Additional features include newsletters and solicitation emails, pledge reminders, assigning tasks to supporters, analyzing campaign performance and generating need-based reports. Eleo offers monthly subscription plans based on the number of donor records. Support is offered via phone, email and live chat, along with online webinars and training sessions.
Eleo Software - Dashboard
Eleo Software - Donor history
Eleo Software - Event information
Eleo Software - Gifts
Eleo video
Eleo Software - Dashboard - thumbnail
Eleo Software - Donor history - thumbnail
Eleo Software - Event information - thumbnail
Eleo Software - Gifts - thumbnail

Eleo pricing

Eleo has a free version and offers a free trial. Eleo paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Free Version:
Yes
Free trial:
Yes

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Eleo Reviews

Feature rating

Value for Money
5
Functionality
4.5
Ease of Use
5
Customer Support
5
5 reviews of 100 View all reviews
Rachael D.
  • Industry: Nonprofit Organisation Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/5/2020

Eleo has been wonderful!

We have really enjoyed it!

Pros

Eleo is really easy to use and the customer service is amazing! And you just can't beat the price!

Cons

The look is a little dated and some of the categorizing of things is not entirely intuitive.

Jamie B.
  • Industry: Museums & Institutions
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/5/2020

Great Value Product with Excellent Customer Support

I'm finally able to see who my active members are, who has expired, who needs to be contacted, all with a few clicks of a button. We've had a database for years, but the real key to managing a database is to KNOW the data that's held within it. Eleo is helping us get to know our members and contacts more deeply than we did before.

Pros

What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

Cons

Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

Verified Reviewer
  • Industry: Civic & Social Organization
  • Company size: Self Employed
  • Used Other for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/4/2021

Eleo Online for Small Nonprofit

I'm new to donor management software and using Eleo is helping me to think through how I can make best use of the platform. The staff, support team, and trainers with Eleo are very good, excellent.

Pros

Eleo is attractive for a small nonprofit that I run. The system was easy to set up and the interface is intuitive. I've been using it mostly for event management. I like the simple integration with MailChimp. The training, support, and online resources are outstanding.

Cons

I would like to see a capability added to copy event registration forms.

Brandon V.
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Other for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 19/3/2019

Limited but happy user

Pros

The flexibility in creating reports and other options.

Cons

From the limited features that I used, I don't have any negatives to mention.

Bill G.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/3/2021

Best bang for your donor's buck

A former volunteer of mine tipped me off to Eleo. Talking with the customer support at Eleo is what convinced me that the move was the right thing for my nonprofit to do. The Eleo team had my database up and running in less than two weeks. This was easily one of the best management decisions I've made this year. It saved me over $3,000 per year and didn't take a PhD in database management to start using it immediately. Do yourself a favor and get yourself an Eleo subscription as soon as possible! You won't regret it!

Pros

Eleo was the solution that I was looking for!

Prior to my arrival, my organization had been upsold and contracted into a software that was way overpriced, overly complex to use and had features that our organization would not likely every use.

I switched to Eleo within my first three months at The Literacy Council... and it was one of the absolute best decisions that I could have made. Eleo is a breeze to work with! It's value is beyond belief. It's easy to use for my staff. It comes with all of the features that I could ask for in a donor management system... and at a fraction of the cost of my previous provider... and the customer support will knock your socks off! The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me. I couldn't endorse this company more if I tried.

Cons

The only con that I have encountered with Eleo so far... is that we didn't get started on it sooner! Especially for a small nonprofit like ours... this feature rich and affordable donor management software is the best that I've come across in over 30 years of working in the nonprofit sector.

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