---
description: Review of Zickt Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zickt | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Zickt](/software/547194/Zickt)

# Zickt

Canonical: https://www.softwareadvice.ie/software/547194/Zickt

> Zickt is a multi-channel customer communication platform that consolidates web chat, email, form submissions, and Slack conversations into a single inbox. It is designed for organizations managing customer interactions across multiple channels, including tech startups, SaaS companies, e-commerce businesses, and support teams.

The platform includes features such as smart conversation routing, which directs inquiries to the appropriate team members. It provides full conversation history and custom fields with options such as text, dates, single-select, and multi-select. Real-time collaboration tools include private notes, conversation assignments, and a shared team inbox that allows multiple agents to work on complex issues. The live chat widget supports real-time engagement with presence indicators and typing status. Conversations can be organized using a hierarchical tagging system with custom colors and emoji support.

Zickt enables real-time synchronization across devices, ensuring messages, assignments, and updates are instantly reflected for all team members. It is designed for quick setup and includes features to streamline communication workflows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Zickt

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Zickt uses conversation-based pricing — you pay for the volume of customer conversations you handle, not the number of people on your team. \*\*Every plan includes unlimited support agents and unlimited team members\*\*, so you can bring your whole company into customer conversations without worrying about per-seat fees.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany and 50 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Multi-Channel Communication
- Personalisation
- Reporting & Statistics
- Surveys & Feedback
- Third-Party Integrations

## Integrations (2 total)

- Slack
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.ie/software/285733/whatsapp) — 4.7/5 (16359 reviews)
2. [Viber](https://www.softwareadvice.ie/software/146449/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.softwareadvice.ie/software/146545/telegram) — 4.7/5 (6419 reviews)
4. [Text Request](https://www.softwareadvice.ie/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [Sociocs](https://www.softwareadvice.ie/software/377457/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/547194/Zickt)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/547194-Zickt/> |
| en-AU | <https://www.softwareadvice.com.au/software/547194/Zickt> |
| en-GB | <https://www.softwareadvice.co.uk/software/547194/Zickt> |
| en-IE | <https://www.softwareadvice.ie/software/547194/Zickt> |
| en-NZ | <https://www.softwareadvice.co.nz/software/547194/Zickt> |

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