---
description: Review of CallOrbit Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CallOrbit | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [CallOrbit](/software/547206/CallOrbit)

# CallOrbit

Canonical: https://www.softwareadvice.ie/software/547206/CallOrbit

> CallOrbit is a cloud-based contact center and VoIP software designed to help teams manage inbound and outbound calls, WhatsApp, email, live chat, and SMS from a single platform. It supports businesses and organizations that handle customer interactions across multiple communication channels.

The software includes features such as smart call routing, which connects callers to the most suitable agent based on factors such as queue logic, skills, language preferences, and customer context. An omnichannel inbox consolidates conversations across voice, WhatsApp, email, chat, and SMS into one view, maintaining conversation history across channels. AI tools assist agents with live prompts, automatic summaries, and suggested responses during interactions. Supervisors can monitor calls, provide guidance, and review recordings without interrupting the customer experience. Real-time analytics dashboards track calls, queues, agent performance, and service level agreements.

CallOrbit operates entirely in the cloud, eliminating the need for physical hardware. It includes features such as IVR builders for automated call handling, callback queueing, voicemail transcription, workflow automation, and API access. Advanced capabilities include AI-powered routing, intent and outcome capture, detailed reporting with export options, and audit logs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CallOrbit

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: CallOrbit provides clear pricing plans with monthly flat rates, agent limits defining license tiers, a free version, and free trials for select plans. Enterprise pricing is custom and requires contacting sales. All payments are in USD, and numeric pricing is available for most plans except Enterprise.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automatic Call Distribution
- Call Centre Management
- Call Monitoring
- Call Routing
- Call Scripting
- IVR
- Inbound Call Centre

## Integrations (4 total)

- Gmail
- HubSpot CRM
- HubSpot CRM Integration for Jira
- WhatsApp Business Suite

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.softwareadvice.ie/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.softwareadvice.ie/software/2799/safesoft-contact) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.ie/software/20027/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.softwareadvice.ie/software/171343/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/547206/CallOrbit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/547206-CallOrbit/> |
| en-AU | <https://www.softwareadvice.com.au/software/547206/CallOrbit> |
| en-GB | <https://www.softwareadvice.co.uk/software/547206/CallOrbit> |
| en-IE | <https://www.softwareadvice.ie/software/547206/CallOrbit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/547206/CallOrbit> |

-----

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