---
description: Review of Shopao Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Shopao | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Shopao](/software/548357/Shopao)

# Shopao

Canonical: https://www.softwareadvice.ie/software/548357/Shopao

> Shopao is an artificial intelligence sales agent designed for Mercado Libre sellers to manage buyer inquiries efficiently. It helps online retailers and e-commerce businesses respond to customer questions while aiming to improve response times and sales outcomes. The platform supports sellers across various product categories, such as electronics, technology accessories, gadgets, and peripherals.

The system generates contextually relevant responses by analyzing the seller's product catalog in real time. Responses include accurate product details, warranty information, shipping terms, and product suggestions, such as higher-capacity models or related items. Sellers can review and approve responses manually or enable automatic responses during specified hours.

A customizable sales profile allows sellers to set warranty policies, shipping details, return procedures, and communication preferences, which are applied consistently across all responses. A real-time dashboard provides insights into conversion metrics, pending reviews, and closed sales, helping sellers track performance and monitor how inquiries contribute to revenue.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: shopao.io

## Commercial Context

- **Starting Price**: US$47.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Pricing Details
Free Plan:

Price: $0/month.

Best for: Sellers looking to test the AI agent without commitments.

Key Features: Includes 30 AI-processed questions per month, response review dashboard, basic Mercado Libre integration, and access to industry insights via the blog.

Pro Plan (Most Popular):

Price: $47/month.

Best for: Active sellers requiring full automation and priority management.

Key Features: Includes unlimited AI-processed questions, urgency-based response prioritization, a fully customizable seller profile for the AI agent, real-time WhatsApp alerts for urgent inquiries, and VIP support.

All Plans Include:

Automatic updates for the Mercado Libre integration.

Access to the centralized command center for editing and approving responses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- For Sales/Marketing
- Natural Language Processing
- Pre-Configured Bot
- Process/Workflow Automation

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (355 reviews)
2. [Chatbase](https://www.softwareadvice.ie/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.softwareadvice.ie/software/430256/wati) — 4.6/5 (203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/548357/Shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/548357-Shopao/> |
| en-AU | <https://www.softwareadvice.com.au/software/548357/Shopao> |
| en-GB | <https://www.softwareadvice.co.uk/software/548357/Shopao> |
| en-IE | <https://www.softwareadvice.ie/software/548357/Shopao> |
| en-NZ | <https://www.softwareadvice.co.nz/software/548357/Shopao> |

-----

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