---
description: Review of Shopao Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Shopao | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Shopao](/software/548357/Shopao)

# Shopao

Canonical: https://www.softwareadvice.ie/software/548357/Shopao

> Shopao is a cloud-based AI sales agent designed for MercadoLibre sellers across Latin America, particularly those in electronics, technology, tools, and appliances with 10 to 200 active listings. It handles pre-sale and post-sale buyer messaging by reading each listing's title, description, attributes, and variants to generate product-specific responses in real time — no keyword rules or templates required.

Core features include automated pre-sale question answering, proactive post-sale buyer messaging at order confirmation, sensitive question escalation (warranty claims, damaged goods, exchange rate queries), and per-listing configuration rules. A hybrid scheduling mode lets sellers auto-send responses at night and on weekends while reviewing responses manually during business hours. An upsell feature suggests catalog alternatives when relevant.

Shopao connects to MercadoLibre via official OAuth authorization in under two minutes, with no technical setup on the seller side. Plans start at USD 39 per month with a 14-day free trial, no setup fee, and no annual contract required.

Support options are not specified in available product data. Sellers can review all activity through a response log that records each question, generated response, send status, and timestamps.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Shopao

## Commercial Context

- **Starting Price**: US$89.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Shopao offers flexible monthly plans for MercadoLibre sellers of all sizes, with no setup fees or mandatory annual contracts.

Starter ($39/month) includes 500 AI-handled buyer conversations with automated pre-sale and post-sale support, upsell automation, configurable workflows, and official MercadoLibre integration.

Pro ($89/month) includes 2,500 conversations plus advanced product-level customization, configurable response tone, and priority support.

Scale ($199/month) includes unlimited conversations under fair-use policy, dedicated onboarding, WhatsApp support, an assigned account manager, and early access to new features.

All plans include direct MercadoLibre integration, continuous platform updates, and a 14-day free trial with no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- For Sales/Marketing
- Natural Language Processing
- Pre-Configured Bot
- Workflow Automation

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.ie/software/412748/chatgpt) — 4.4/5 (404 reviews)
2. [Chatbase](https://www.softwareadvice.ie/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.ie/software/436579/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.softwareadvice.ie/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.softwareadvice.ie/software/428460/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/548357/Shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/548357-Shopao/> |
| en-AU | <https://www.softwareadvice.com.au/software/548357/Shopao> |
| en-GB | <https://www.softwareadvice.co.uk/software/548357/Shopao> |
| en-IE | <https://www.softwareadvice.ie/software/548357/Shopao> |
| en-NZ | <https://www.softwareadvice.co.nz/software/548357/Shopao> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"Shopao","description":"Shopao is a cloud-based AI sales agent designed for MercadoLibre sellers across Latin America, particularly those in electronics, technology, tools, and appliances with 10 to 200 active listings. It handles pre-sale and post-sale buyer messaging by reading each listing's title, description, attributes, and variants to generate product-specific responses in real time — no keyword rules or templates required.\n\nCore features include automated pre-sale question answering, proactive post-sale buyer messaging at order confirmation, sensitive question escalation (warranty claims, damaged goods, exchange rate queries), and per-listing configuration rules. A hybrid scheduling mode lets sellers auto-send responses at night and on weekends while reviewing responses manually during business hours. An upsell feature suggests catalog alternatives when relevant.\n\nShopao connects to MercadoLibre via official OAuth authorization in under two minutes, with no technical setup on the seller side. Plans start at USD 39 per month with a 14-day free trial, no setup fee, and no annual contract required.\n\nSupport options are not specified in available product data. Sellers can review all activity through a response log that records each question, generated response, send status, and timestamps.","image":"https://images.g2crowd.com/display-layer-screenshots/1839226/5caaf905fbc30df19cb61130bd52dd0dab217a2356569af33b668165a9db00ac.png","url":"https://www.softwareadvice.ie/software/548357/Shopao","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/548357/Shopao#software","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"89","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.ie/software/548357/Shopao#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/3923/chatbot/software","@type":"ListItem"},{"name":"Shopao","position":3,"item":"/software/548357/Shopao","@type":"ListItem"}]}]}
</script>