---
description: Review of dialnote Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: dialnote | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [dialnote](/software/548463/dialnote)

# dialnote

Canonical: https://www.softwareadvice.ie/software/548463/dialnote

> dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users.

dialnote is built for small businesses that can't afford to miss a call. Home services companies, real estate teams, law firms, agencies and growing sales and support teams use it to make sure every caller reaches someone, even after hours.

Pricing is flat per plan rather than per user. The Team, Business and Pro plans include unlimited users and business texting, so the monthly bill stays the same as the team grows.

The AI voice agent comes with the Team plan and above. It picks up when nobody else can, asks the questions you choose and records the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and passes the call to a teammate when the caller needs a person.

Behind the agent is a complete phone system. Teams share local and toll-free numbers, build IVR menus and ring groups, set business hours routing, and take calls on iOS and Android apps or in the web app. Every call can be recorded, transcribed and summarized, and the details sync to HubSpot, Salesforce or Pipedrive after the call ends.

Calling reaches 90+ countries, the AI handles 14 languages, and existing numbers can be ported in.

Setup doesn't need an IT team. Start with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: HVIF Solutions

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: dialnote has four flat monthly plans, priced in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Pay annually and save 20%.

Solo, $19/mo ($15/mo billed annually). For one person. 1 phone number, 250 calling minutes a month in the US and Canada, a $2.50 monthly credit, manual call recording, AI transcripts and summaries, voicemail, shared contacts and notes, and email support. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.

Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 calling minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, AI transcripts and summaries, after-call CRM updates, IVR phone menus, business-hours routing, voicemail transcripts, auto-replies and scheduled texts, call transfers, hold, group calling, user roles, and HubSpot, Calendly and Zapier integrations.

Business, $99/mo ($79/mo billed annually). Everything in Team, plus 3 phone numbers, 1,400 calling minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents, AI in 14 languages, advanced call forwarding, ring order (sequential or round robin), API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.

Pro, $199/mo ($159/mo billed annually). Everything in Business, plus 5 phone numbers, 2,800 calling minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents, 2 knowledge bases, a custom branded AI voice, AI call tags, AI call evaluation, disposition codes, call queueing, contact sharing permissions, priority support and a dedicated customer success manager.

How usage works. Included minutes and texts apply to the US and Canada. Each plan adds a fixed monthly credit to your wallet, which pays for AI voice agent minutes ($0.89/min), international calls, and anything past your included minutes and texts. Extra phone numbers are $5/mo each. Porting your existing number is free in the US and Canada. Sending texts from US local numbers needs A2P 10DLC registration, a carrier fee of $19.50 per campaign plus $2/mo per active campaign.

Free trial. 10 days, no credit card required. The trial includes 1 phone number, 50 calling minutes, 2 AI voice agents, up to 3 users and a $2 starter credit.

UK plans are priced in GBP. Full details at dialnote.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- AI Text-to-Speech
- API
- Activity Dashboard
- Activity Tracking
- Administrator Access
- Agent Interface
- Alerts/Notifications
- Automated Routing
- Automatic Call Distribution
- Autonomous Task Execution
- CRM
- Call Centre Management
- Call List Management
- Call Logging
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer

## Integrations (6 total)

- Cal.com
- Calendly
- HubSpot CRM
- Pipedrive
- Salesforce Sales Cloud
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)

## Related Categories

- [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software)
- [Business Phone Systems](https://www.softwareadvice.ie/directory/1714/business-phone-service/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)
- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.ie/software/120988/ringover) — 4.7/5 (890 reviews)
2. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (1005 reviews)
3. [Wildix](https://www.softwareadvice.ie/software/208756/wildix) — 4.7/5 (209 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1789 reviews)
5. [Webex Suite](https://www.softwareadvice.ie/software/430596/webex) — 4.4/5 (7416 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/548463/dialnote)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/548463-dialnote/> |
| en-AU | <https://www.softwareadvice.com.au/software/548463/dialnote> |
| en-GB | <https://www.softwareadvice.co.uk/software/548463/dialnote> |
| en-IE | <https://www.softwareadvice.ie/software/548463/dialnote> |
| en-NZ | <https://www.softwareadvice.co.nz/software/548463/dialnote> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.ie/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"dialnote","description":"dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. The Team plan is $49/mo for unlimited users.\n\ndialnote is built for small businesses that can't afford to miss a call. Home services companies, real estate teams, law firms, agencies and growing sales and support teams use it to make sure every caller reaches someone, even after hours.\n\nPricing is flat per plan rather than per user. The Team, Business and Pro plans include unlimited users and business texting, so the monthly bill stays the same as the team grows.\n\nThe AI voice agent comes with the Team plan and above. It picks up when nobody else can, asks the questions you choose and records the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and passes the call to a teammate when the caller needs a person.\n\nBehind the agent is a complete phone system. Teams share local and toll-free numbers, build IVR menus and ring groups, set business hours routing, and take calls on iOS and Android apps or in the web app. Every call can be recorded, transcribed and summarized, and the details sync to HubSpot, Salesforce or Pipedrive after the call ends.\n\nCalling reaches 90+ countries, the AI handles 14 languages, and existing numbers can be ported in.\n\nSetup doesn't need an IT team. Start with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/486c136f-5c48-4c4f-98e9-6c07c4244a64.png","url":"https://www.softwareadvice.ie/software/548463/dialnote","@type":"SoftwareApplication","@id":"https://www.softwareadvice.ie/software/548463/dialnote#software","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.ie/software/548463/dialnote#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/4508/voip/software","@type":"ListItem"},{"name":"dialnote","position":3,"item":"/software/548463/dialnote","@type":"ListItem"}]}]}
</script>