---
description: Review of ICTPBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ICTPBX | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [ICTPBX](/software/550846/ICTPBX)

# ICTPBX

Canonical: https://www.softwareadvice.ie/software/550846/ICTPBX

> ICTPBX is multi-tenant IP PBX software you install on your own Linux server. It is built on FreeSWITCH, managed through an Angular dashboard, and unified by a single ICTCore REST API that covers voice, fax over IP and fax-to-email. Because you host it, the phone system, the call recordings and the billing data all stay on infrastructure you control.

What you get in the platform

Every tenant runs in its own isolated PBX domain with its own extensions, IVR menus, voicemail boxes, call queues and conference rooms. Administrators work from one dashboard rather than jumping between per-customer installs. A four level role hierarchy of Super Admin, Tenant Admin, Agent and End User keeps each group to the screens it needs, and JWT RS256 authentication secures the API layer.

A WebRTC softphone is built in, so staff can take and place calls straight from a browser tab with nothing to install and no plugin to maintain. For desk phones, zero-touch provisioning pushes configuration to handsets automatically instead of someone typing settings into each one.

SIP trunking connects the platform to any SIP-compliant carrier, so you are not locked to one provider. Fax runs over T.38 and FoIP, with inbound faxes delivered as PDF attachments and outbound fax campaigns available in the paid edition.

Built for people who resell voice

ICTPBX was designed for VoIP service providers, ITSPs and telecom resellers rather than for a single office. White-label branding is per tenant, so each of your customers sees your brand or theirs rather than ours. Quota and resource management, billing controls and fraud prevention are part of the platform, not bolt-ons.

There is no per-user or per-extension licence fee. The same installation scales from a handful of extensions to thousands of seats, so growth in your customer base does not change what you pay for the software.

Two editions

Community Edition is free and open source under MPL 2.0 and available on GitHub. It covers full PBX management, IVR, call queues, voicemail, internet fax over T.38 and FoIP, the WebRTC softphone, and CDR and call reporting, with support through the community forum. Professional installation, configuration and testing is available separately as a $400 flat fee.

Service Provider Edition is a one-time $8,000 licence for one server. It adds multi-tenant architecture, white-label branding per tenant, role-based access control, quota and resource management, fax campaigns with fax-to-email, DNC list management and advanced CDR reporting. Professional installation, configuration and testing is included, along with two weeks of priority support.

Both editions are self-hosted. If you want to see the code before you commit to anything, the Community Edition is on GitHub and you can run it today.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$8,000.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: ICTPBX ships in two editions and there are no per-seat or per-extension charges in either one.

Community Edition is free and open source under MPL 2.0. Download it from GitHub, install it on your own server and run it with no licence fee at any scale. It covers full PBX management, IVR, call queues, voicemail, internet fax over T.38 and FoIP, an in-browser WebRTC softphone, and CDR and call reporting. Support is through the community forum. If you would rather not handle the install yourself, professional installation, configuration and testing is a $400 flat fee.

Service Provider Edition is a one-time $8,000 licence for one server. It includes everything in Community Edition plus multi-tenant architecture, white-label branding per tenant, role-based access control, quota and resource management, fax campaigns with fax-to-email, DNC list management, and advanced CDR reporting. Professional installation, configuration and testing is included, along with two weeks of priority support.

Both editions are self-hosted, so you keep control of your own infrastructure and your own data.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customisable Reports
- Customizable Caller ID
- Fax Management
- For Cloud Phone Systems

## Integrations (7 total)

- Bandwidth
- ICTCRM
- ICTContact
- Plivo
- Telnyx Suite
- Twilio
- Zoiper

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Cloud PBX Software](https://www.softwareadvice.ie/directory/4757/cloud-pbx-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/550846/ICTPBX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550846-ICTPBX/> |
| en-AU | <https://www.softwareadvice.com.au/software/550846/ICTPBX> |
| en-GB | <https://www.softwareadvice.co.uk/software/550846/ICTPBX> |
| en-IE | <https://www.softwareadvice.ie/software/550846/ICTPBX> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550846/ICTPBX> |

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