--- description: Review of Zultys MX System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zultys MX System | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Attendant Software](/directory/1328/auto-attendant/software) > [Zultys MX System](/software/5513/zultys-mx) # Zultys MX System Canonical: https://www.softwareadvice.ie/software/5513/zultys-mx Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/5513/zultys-mx?page=2) > Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment. Zultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution. Other features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold. Licensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form. > > Verdict: Rated **3.7/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 27 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.1/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Zultys - **Location**: Sunnyvale, US ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Zultys for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Logging - Call Monitoring - Call Recording - Call Routing - Conferencing - Contact Management - Live Chat - Unified Communications - Video Conferencing - VoIP Connection - Voice Mail ## Category - [Auto Attendant Software](https://www.softwareadvice.ie/directory/1328/auto-attendant/software) ## Related Categories - [Auto Attendant Software](https://www.softwareadvice.ie/directory/1328/auto-attendant/software) - [Softphone Software](https://www.softwareadvice.ie/directory/1706/best-softphones/software) - [VoIP Software](https://www.softwareadvice.ie/directory/4508/voip/software) ## Alternatives 1. [3CX](https://www.softwareadvice.ie/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) 2. [RingEX](https://www.softwareadvice.ie/software/173497/officeuk) — 4.2/5 (1200 reviews) 3. [Ringotel](https://www.softwareadvice.ie/software/492947/Ringotel) — 5.0/5 (14 reviews) 4. [Zoom Phone](https://www.softwareadvice.ie/software/123022/zoom-phone) — 4.5/5 (243 reviews) 5. [CTM](https://www.softwareadvice.ie/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews) ## Reviews ### "It does what it needs to do." — 5.0/5 > **Grant** | *9 April 2018* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: It works. You need to make a phone call, you need to transfer and utilize a voicemail box. This product does everything it says it does. I unfortunately did not purchase this product so cannot tell you how the value for money compares, just that in being a user of MXIE who is competent with technology, it gives me no issue. > > **Cons**: The admin side of the software could be much more intuitive. I would like to see a better UI overall, clearer reports and live view setups. > > I am able to place/receive phone calls and manage voicemails. The product doesn't seem to have any major issues or bugs which is all you can ask for at the end of the day. Happy with it. ----- ### "Zultys is a robust feature rich phone system with incredible support\!" — 5.0/5 > **Travis** | *29 May 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: The Zultys MX system is a great product. The phone system is the same whether you choose to purchase hardware and have it on your premise or if you choose to pay monthly fee for their cloud offering. > > **Cons**: The integrations with 3rd party software is currently lacking. We have talked to engineers and sales people at Zultys and there is a clear road map of what they will be integrating with in future releases. > > Overall, Zultys as a company is easy to work with. We are a Zultys reseller and they are by far the best group of people that we have ever worked with. ----- ### "Stay away from Zultys" — 1.0/5 > **Carmen** | *12 July 2024* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: When we have issues with Zultys (which is constantly) they are quick to help us repair them. > > **Cons**: It very simply does not work. It drops calls, logs off randomly without warning you so you don't receive calls, the app randomly disappears sometimes. We have had endless issues to the point where my staff team don't use it at all and opt to use their personal phones to conduct business instead. The system is unreliable and we hate it. Hoping desperately to get out of our contract. > > Worst mistake I've made in my role was choosing Zulty's. ----- ### "great program" — 4.0/5 > **Amanda** | *12 August 2021* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: being able to see the call log right there up in front and make the layout of everything the way you want. > > **Cons**: cannot go back very far in call recordings - maybe only a day and half > > we have used this system for atleast the last 5yrs and i honestly wouldnt want to switch. it was easy to learn and very simple for every day use. ----- ### "Good Network Phone Tool but with Complications" — 4.0/5 > **Verified Reviewer** | *30 April 2018* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: It works well for remote office telephone use. It has a good app that allows calls from your mobile while protecting your mobile number. Faxes and voicemails are easy to retrieve. > > **Cons**: Somewhat complicated to change settings. Requires the entry of complex server addresses for login. Sometimes it doesn't connect with my office phone and it can get confused when using MXIE to dial numbers. > > Remote telephone use is important for me. I can check faxes and voicemails from anywhere, including my mobile. Transferring calls, creating teleconferences, etc. is good. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/5513/zultys-mx?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/5513/zultys-mx) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data