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description: Review of GenticFlow Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GenticFlow | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/1630/it-ticketing/software) > [GenticFlow](/software/553184/GenticFlow)

# GenticFlow

Canonical: https://www.softwareadvice.ie/software/553184/GenticFlow

> GenticFlow is an IT support platform for lean internal IT teams and growing MSPs, built by the founder of Pulseway. It brings endpoint monitoring, OS patching, Microsoft 365 management, user support, tickets and remote tools into one workspace. Start from a user's request, an endpoint alert or an existing ticket. Investigations gather evidence from the device and recommend clear next steps. Technicians review proposed actions, approve commands that need permission, then verify the fix and record the outcome. Every command, approval and result is kept for review. Remote control, terminal and file transfer are built in, with mobile apps for working away from your desk. Connect a supported PSA or use the built-in ticketing. Pricing is per endpoint, with no technician seat fees. Run it in the cloud, or self-host it on the Hero plan.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GenticFlow

## Commercial Context

- **Starting Price**: US$1.96
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Smart: from $1.96 per endpoint per month billed annually ($2.30 per endpoint per month billed monthly), 50+ endpoints. Hero: from $3.91 per endpoint per month billed annually ($4.60 per endpoint per month billed monthly), 100+ endpoints. 30-day free trial. No free version. No seat or setup fees.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Automated Responses
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- For MSPs
- IT Asset Management
- Incident Management
- Knowledge Base Management
- Network Wide Management
- Problem Management
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Support Ticket Tracking
- Task Management

## Integrations (5 total)

- Autotask PSA
- ConnectWise PSA
- HaloPSA
- JIRA Service Management
- Zendesk Suite

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)

## Related Categories

- [IT Ticketing Systems](https://www.softwareadvice.ie/directory/1630/it-ticketing/software)
- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Patch Management Software](https://www.softwareadvice.ie/directory/4519/patch-management/software)
- [Remote Monitoring and Management Software](https://www.softwareadvice.ie/directory/4344/remote-monitoring-and-management/software)
- [Remote Support Software](https://www.softwareadvice.ie/directory/4537/remote-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/553184/GenticFlow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/553184-GenticFlow/> |
| en-AU | <https://www.softwareadvice.com.au/software/553184/GenticFlow> |
| en-GB | <https://www.softwareadvice.co.uk/software/553184/GenticFlow> |
| en-IE | <https://www.softwareadvice.ie/software/553184/GenticFlow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/553184/GenticFlow> |

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