VOXOX

Pros

Allows you to make voice calls and create route calls. It has powerful features that helps you make connection with the customers provided you have an access to internet. It grants you a best functionality.

Cons

Its full functionality is dependent on your internet connection. Meaning, if you want a better service, you must also have a string internet connection. You must also thoroughly examine if you need this account as this is not for every business. Some businesses need more customize calling rather than a route calls and voice calls.

Pros

The pros of this software is that when you're over the road and it need to have someone take phone calls for you but you don't have anybody to work for you cuz you work on your own it's nice cuz you can reroute all of that to your phone you can transfer if you do have other people that work for you and it's all on one phone it doesn't cost any extra services

Cons

What I don't like about the service is that you you have to kind of get to know it really well to really make sure and feed it takes a while to understand it but once you get the hang of it everything is fine and it turns out it works pretty well it works over internet so it always use Wi-Fi connection

Pros

When I first signed more that 4 years ago they had a awesome printing structure and they were one of the few companies at that time offering text messages included in the service. They were very feature rich at the beginning.

Cons

They are not loyal to their clients. Buyer beware your prices will go up with no warning and their response will simply be "This is our new pricing model. Please feel free to look at other company's if you don't like it". I was paying $34 per month for my services and based on their new pricing model it went up to over $100 per month. Again buyer beware. The rate you have today will change in the future and they don't care about you. They only care about the money

Alternatives Considered

Reasons for Switching to VOXOX

Pros

VOXOX is nice to make call and send SMS. it's okay for me

Cons

Notification sometime does not work very well.

Alternatives Considered

Switched From

Pros

This software is easy to setup, affordable , and very dependable. I really like how i can add alot of different options for forwarding options.

Cons

I do not like the sms feature of this software it forwards to an app. The app however does not notify you that you recieved a text with a sound just a bubble.

Pros

Inexpensive, easy to set up online phone system which gives a professional face to your company. Forwards to mobile phones and allows employees to work from various locations.

Cons

Outbound call feature is greatly lacking, especially if your wi-fi connection is not extremely strong. Per minute fee on calls might also be prohibitive depending on your calling patterns. Integration with CRM is negligent.

Pros

I can't say because it never worked for us.

Cons

They didn't have phone numbers available in our local area code when we enrolled but they had some number "drying out" which were promised to be available soon. We had the service for over a year and were never able to get a satisfactory phone number, it always looked like we were calling from our state capital 3 hours away. This did not give us the home town feel we wanted.

Pros

Its ease of use. How easy it is to teach people to use it.

Cons

I like the program it but could use a little tweaking to make it faster.