--- description: Review of Stand Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Stand Chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Stand Chat](/software/554696/Stand-Chat) # Stand Chat Canonical: https://www.softwareadvice.ie/software/554696/Stand-Chat > Stand Chat is AI website chat for founders, product teams, sales teams, consultants, and other expert-led businesses that want continuous visitor coverage without losing the human relationship. A trained AI stand-in greets website visitors, answers questions, asks relevant follow-ups, and captures leads. Teams define custom conversation signals they want Stand to watch for, such as buying intent, pricing questions, product confusion, integration requirements, or competitor comparisons. When a conversation matches, Stand alerts the right teammate and asks the visitor for permission before a person joins the same live thread with the complete context. Representatives can also monitor conversations in real time and take over manually. This approach helps small and growing teams respond around the clock, qualify inbound interest, learn directly from visitor questions, and focus human attention on conversations where personal expertise matters. Evidence-backed Product Discovery reports connect recurring themes to their source chats, helping teams understand evaluation friction and customer language. Stand installs using one HTML snippet and does not require a flow builder or decision tree. It supports unlimited representatives, multiple AI agents per representative, and unlimited websites, each with its own instructions. Additional capabilities include AI conversations in more than 100 languages, browser and mobile alerts, buttons and forms that open contextual chats, searchable history, JSON export, lead capture, and daily, weekly, or monthly email digests. AI agents can ground answers in website pages and document knowledge bases. Pro supports five knowledge bases with 50 MB of total indexed content, up to 200 website pages, PDF, Word, Markdown, and text documents, custom conversation signals, first-match alerts, and up to five years of searchable and exportable chat history. Business provides unlimited knowledge bases with 200 MB of indexed content, compatible sitemap updates each night, expanded instruction capacity, a more capable AI model, hands-on website UI onboarding, and support for one agreed backend API workflow. Base is free forever with 15 complete AI conversations per week, no credit card, and no trial countdown. Pro costs $10 per month and includes 150 chats; additional chats cost $0.10 each with budget-capped automatic top-ups. Business costs $3,600 per year and includes 15,000 chats, with additional chats available at $0.10 each. Stand charges by complete visitor conversation rather than by message, token, representative, or website. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Stand Chat ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Stand Chat offers transparent, chat-volume-based pricing with unlimited team members and AI included on every plan. There are no per-seat fees. A “chat” is one complete visitor conversation—not each message or AI response—and human takeover does not create an additional charge. Base — $0 forever Includes 15 chats per week with no credit card required. Base supports unlimited team members, multiple AI agents, unlimited websites, custom AI instructions, conversations in 24+ languages, human takeover, browser and mobile alerts, built-in lead capture, and AI-led product discovery interviews. It also includes one website knowledge base with up to 10 indexed pages, 90-day searchable chat history, JSON export, and scheduled email digests. Pro — $10 per month Includes 150 chats per month. Additional chats cost $0.10 each, with optional automatic top-ups and configurable spending limits. Pro includes everything in Base, removes “Powered by Stand” branding, and adds custom conversation signals and alerts, AI-generated digests and product discovery reports, up to five knowledge bases with 50 MB of indexed content, support for up to 200 website pages, and document-based knowledge from PDF, Word, Markdown, and text files. Searchable and exportable chat history is extended to five years. Business — $3,600 per year Includes 15,000 chats per year, with additional chats available for $0.10 each. Business includes everything in Pro, plus up to 10 custom conversation signals per AI agent, unlimited knowledge bases with 200 MB of total indexed content, automatic nightly website-content updates from compatible sitemaps, Stand’s most powerful AI model, expanded instruction capacity, hands-on onboarding, support for one agreed backend API workflow, and invoicing and purchasing support. If an account reaches its included allowance, paid-plan customers can purchase additional chats manually or enable budget-capped automatic top-ups. Existing conversations are never interrupted; if no additional chat balance is available, only new conversations pause until the allowance resets or more chats are added. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - AI Text Summarization - API - Augmented Analytics - Automated Responses - Chat/Messaging - Chatbot - Customer Support - For Sales/Marketing - Generative AI - Knowledge Base - Language Detection - Lead Capture - Lead Qualification - Live Chat - Multi-Language - Natural Language Processing - Proactive Chat - Real-Time Monitoring - Real-time Consumer-facing Chat - Route To Human ## Support Options - FAQs/Forum - Knowledge Base - Chat ## Category - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) ## Related Categories - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) ## Reviews ### "Easy to Make the Chat Work for You" — 5.0/5 > **Nana** | *10 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Adaptability. Multiple ways to set up the chat, all straightforward to implement. I have set up Stand Chat for my two websites in two very different ways: one has chat available at all times, either with the AI assistant alone or with a handover to a human when someone is available. The other has set “office hours” when I am available in person (without the AI assistant), with a call-to-action card inviting visitors to “drop in during my office hours” appearing on the website whenever I am available. Both setups work seamlessly\! Especially happy with the handover feature, which invites me to join relevant chats based on the customer’s needs. Also great to be able to test the agent (try it out) in the setup phase to test behavior before launching. > > **Cons**: My two websites are in different languages, and it was initially a little difficult to figure out how to configure the agent to initiate chats in the appropriate language for each website. > > Pleasantly surprised by how easy it was to set up, and especially by the multiple ways the chat can be configured. Not just a pop-up bubble in the corner but genuinely interactive and engaging ways to connect with website visitors. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/554696/Stand-Chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data