---
description: Review of Echo AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Echo AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Echo AI](/software/555788/Echo-AI)

# Echo AI

Canonical: https://www.softwareadvice.ie/software/555788/Echo-AI

> Echo AI is an autonomous chatbot platform designed to manage customer conversations across various communication channels. It supports businesses, creators, agencies, and developers in automating customer support and sales interactions on platforms such as websites, WhatsApp, Instagram, Messenger, and Telegram.

The platform provides a centralized dashboard for handling customer conversations across multiple channels. It includes voice chat functionality for real-time spoken interactions and supports payment processing through systems such as Stripe, PayPal, and Square. Echo AI allows integration with e-commerce platforms such as Shopify, WooCommerce, Amazon, and Etsy. It also offers calendar scheduling through tools such as Google Calendar, Outlook, and Calendly. Customizable knowledge bases enable the chatbot to deliver context-aware responses tailored to specific business needs. Workflow automation features include lead qualification, ticket routing, and human handoff for situations requiring staff involvement.

The platform uses a no-code setup, allowing deployment without technical expertise. It can be trained to align with a specific brand voice and communication style by learning from existing business content. Analytics tools are included to monitor metrics such as conversions, response times, and customer satisfaction. Additional features include an embeddable chat widget for websites, dedicated pages for customer interactions, and a storefront option for managing product sales.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Echo AI

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, European Portuguese, French, German, Spanish
- **Available Countries**: Canada, France, Germany, Hungary, Italy, Portugal, Spain, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Reviews

### "Encouraging AI project for Small business" — 5.0/5

> **david** | *1 July 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The website scraping tool and the speed to create your own AI that matches my company. I also really like how seamless the integrations are, and the app is very handy.
> 
> **Cons**: Some integrations are missing, but the team already contacted me to let me know that they are working on it.
> 
> I took the 25 USD pro plan and am highly satisfied to respond to my customers' enquiries on Instagram and WhatsApp.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/555788/Echo-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/555788-Echo-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/555788/Echo-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/555788/Echo-AI> |
| en-IE | <https://www.softwareadvice.ie/software/555788/Echo-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/555788/Echo-AI> |

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