--- description: Review of Voiptime Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Voiptime Cloud | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Manufacturing CRM Software](/directory/3825/manufacturing/software) > [Voiptime Cloud](/software/55594/voiptime-cloud) # Voiptime Cloud Canonical: https://www.softwareadvice.ie/software/55594/voiptime-cloud Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/55594/voiptime-cloud?page=2) > Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution\! Intelligent call routing, ACD, multi-level IVR, Progressive \& Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. > > Verdict: Rated **4.8/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 80 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Voiptime Cloud - **Location**: Lviv, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Discounts for big teams - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Polish, Russian, Thai, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Estonia, France, Georgia, Germany, Greece, Hong Kong SAR China, Hungary, India, Indonesia, Ireland and 29 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Calendar Management - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scheduling ## Integrations (3 total) - Gmail - Twilio - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Manufacturing CRM Software](https://www.softwareadvice.ie/directory/3825/manufacturing/software) ## Related Categories - [Manufacturing CRM Software](https://www.softwareadvice.ie/directory/3825/manufacturing/software) - [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software) - [Account Management Software](https://www.softwareadvice.ie/directory/3606/account-management/software) - [Auto Dealership CRM Software](https://www.softwareadvice.ie/directory/3171/dealership/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.ie/directory/340/gaming-casino-crm/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Five9](https://www.softwareadvice.ie/software/20063/five9) — 4.2/5 (481 reviews) 3. [Ricochet360](https://www.softwareadvice.ie/software/183895/ricochet360) — 4.8/5 (82 reviews) 4. [PhoneBurner](https://www.softwareadvice.ie/software/28049/phoneburner) — 4.8/5 (176 reviews) 5. [Agile CRM](https://www.softwareadvice.ie/software/6827/agile-crm) — 4.1/5 (524 reviews) ## Reviews ### "Great value and great potential" — 5.0/5 > **Aleksey** | *16 February 2018* | Recommendation rating: 10.0/10 > > **Pros**: My department have been testing several CRM and come across VoiptimeCloud. This software is a great solution for our company as it: User-friendly CRM you can set up callbacks on and receive reminders Call to the client directly from the system Integrate it with Email an inbound call is transferred directly to the rep who is assigned to that lead ----- ### "Great software for sales department" — 5.0/5 > **Verified Reviewer** | *2 June 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Both power and predictive dialers are of great help. Our agents can easily process big databases and not waste time on manual dialing or no-answers. It's a real time-saver. Another benefit is handy campaign management. We can quickly create and launch campaigns and track every lead's status. It makes our workflow more organized. > > **Cons**: No cons for today. We are pretty satisfied with Voiptime. > > Perfect tool for sales agents ----- ### "Outbound calls software with lead management options" — 4.0/5 > **Lucy** | *2 June 2017* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Voiptime combines lead management tools with an outbound dialer. This was the main factor why we have chosen to work with this software. The price of Voiptime is relatively affordable, in combination with call rates of our sip provider, we've got quite a good deal. Unlimited call recording capacity storage, unlimited quantity of leads. > > **Cons**: Very limited reports, system does not enable to buy a sip number as a part of the solution, only outbound calling options. > > Outbound calling, lead management options, affordable prices, online access. ----- ### "Dialing and lead managment software for small businesses" — 5.0/5 > **Jason** | *1 June 2017* | Recommendation rating: 9.0/10 > > **Pros**: Our sales department uses Voiptime to manage prospect information and make calls. It is very convenient to be able to dial leads directly from the system and to have phone recordings saved in the lead card, available for download and listening. Sales agents can make notes while talking to client over the phone. The dashboard allows to monitor department statistics in real time as well as to make customer estimations. The call quality is good. The online support is fast and helpful. > > **Cons**: Limited lead qualifying options, not all statuses are reflected in dashboard, operators can go through IVR only if the lead is dialed through the softphone, and than in call history the name of the cient is not mentioned, no option to create a new client after dialing a number from the softphone. > > It helps us to make affordable calls to different countries and to lead prospects through the sales pipeline easier and more persistantly, increasing the conversion rate. Since we started using this software our sales are smoother and planned, workflow scheduling is easier. Customer service is also getting better, as we store all lead information in the system and can access it any time we need it. ----- ### "Effective CRM" — 5.0/5 > **Ilya** | *14 March 2018* | Recommendation rating: 10.0/10 > > **Pros**: I love how Voiptime Cloud helps me stay organized, focus on things that matter most and close more deals. Now, I do not miss any details (can refer to the call any time thanks to calls records), can keep all my document organized (all important files (contracts, bills) can be attached to the system) and set up callbacks as well as meeting reminders in the calendar and receive notification reminders both in the system interface and your email. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/55594/voiptime-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/55594/voiptime-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data