---
description: Review of bKlug Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: bKlug | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [bKlug](/software/556904/bKlug)

# bKlug

Canonical: https://www.softwareadvice.ie/software/556904/bKlug

> If your customers already message you on WhatsApp to ask about products, sizes, stock, or where their order is, bKlug turns those conversations into completed sales. It is an AI sales agent that runs your entire e-commerce funnel inside WhatsApp, so shoppers can search your catalog, compare options, get recommendations, add to a cart, and check out without ever leaving the chat.

  bKlug is built for e-commerce and DTC brands, multi-brand retailers, franchises, and shopping malls, and it supports both B2C selling and B2B wholesale ordering. Whoever answers messages today, whether an owner wearing five hats, a small support team, or a marketing department acting as a router, gets that work handled automatically, at the pace customers actually shop: early morning, lunch, and late at night.

  What sets bKlug apart from a standard chatbot is that there are no flows or decision trees to build. It is an agentic system that reasons over your live catalog and the instructions you give it, one conversation at a time. It connects to Shopify, VTEX, WooCommerce, Nuvemshop, Tray, Linx, and Wake, then mirrors your catalog into its own search infrastructure and keeps it in sync in under a minute. Because customer queries run on bKlug's infrastructure instead of your storefront, your site never takes a traffic surge from the bot.

The agent understands more than your product text. Every product photo is read at import, so shoppers can search by image or by describing what they want, such as "a white blouse with a star print", and still find it. They can ask for more angles of a product, complete payment on a screen that opens over the chat, track an order by sending a tracking number, and receive a follow-up if they leave something in the cart. Conversations never time out, so a shopper can start in the morning and finish at midnight with the same context and cart.

You stay in control through the Brand Portal, where you can watch live conversations, take one over from the agent, set the greeting and brand voice, decide when a chat routes to a human, and read funnel and demand metrics. Content moderation, data privacy, and brand protection are built in on a Microsoft Azure backbone.

Setup takes about 5 minutes once your WhatsApp number and store are connected, with no setup fee and every feature included on every plan. bKlug is fully managed, so you do not need an internal AI or engineering team. It is multilingual, serves brands across LATAM, Europe, and the US, and is a Microsoft partner.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: bKlug

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: bKlug is offered on simple monthly subscription plans, billed in US dollars, with a discount available on annual billing. Plans scale with your store's needs, so you only pay for the capacity you actually use.

Every plan includes the core WhatsApp AI agent: automated customer conversations, FAQ and order handling, live connection to your store's catalog and inventory, and the ability to close sales directly inside WhatsApp. Higher tiers add greater conversation volume, additional agents and channels, deeper integrations, and priority support.

Plans differ mainly by:
- Monthly conversation and message volume
- Number of connected stores and WhatsApp numbers
- Access to advanced automations and integrations
- Level of support (standard vs. priority/onboarding assistance)

A free trial is available so you can see the agent working with your own store before committing. There are no long-term contracts, and you can upgrade or change plans as your volume grows.

For current plan pricing and to find the right tier for your business, visit our website or contact our team for a tailored quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus and 66 more

## Features

- AI/Machine Learning
- Automated Responses
- Autonomous Task Execution
- Chatbot
- Conversational AI
- For Sales Teams/Organizations
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing
- Sales Activity Management

## Integrations (9 total)

- Linx
- Nuvemshop
- Shopify
- Tray
- VTEX
- Wake
- WhatsApp
- WhatsApp Business API
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/556904/bKlug)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/556904-bKlug/> |
| en-AU | <https://www.softwareadvice.com.au/software/556904/bKlug> |
| en-GB | <https://www.softwareadvice.co.uk/software/556904/bKlug> |
| en-IE | <https://www.softwareadvice.ie/software/556904/bKlug> |
| en-NZ | <https://www.softwareadvice.co.nz/software/556904/bKlug> |

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