---
description: Review of Giga Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Giga | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Agent Builder](/directory/5075/ai-agent-builder/software) > [Giga](/software/558338/Giga)

# Giga

Canonical: https://www.softwareadvice.ie/software/558338/Giga

> Giga is an enterprise AI platform designed to automate customer support conversations for large organizations. It is suited for businesses operating across multiple countries and languages, particularly those managing high-volume support operations with complex workflows. The platform helps maintain consistent support quality while reducing reliance on human agents.

The platform features Agent Canvas, a customizable interface for creating AI agents aligned with brand standards, compliance rules, and specific workflows. Organizations can define policies in plain language, map conversation flows and escalation paths, and configure the system to align with existing tools and business processes. Smart Insights analyzes conversation data to identify root causes and suggest policy adjustments based on metrics such as resolution rates or customer satisfaction. The voice experience feature enables agents to interpret tone, intent, and context while managing accents, interruptions, and rapid exchanges across numerous supported languages. Auto policy writing capabilities generate initial support policies from existing transcripts, and a built-in copilot assists in configuring AI agents.

Giga adheres to enterprise-grade security and compliance standards, including SOC 2 Type II, ISO 42001, and ISO 27001. The platform monitors performance data and conversation insights during live operations to refine policies and improve outcomes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GIGA AI

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Agent Design Tools
- Analytics
- Authentication
- Built-in AI Assistant
- Collaboration Tools
- Data Extraction
- Data Governance
- Data Integration
- Deep Learning
- Deployment Management
- Model Training

## Support Options

- Email/Help Desk

## Category

- [AI Agent Builder](https://www.softwareadvice.ie/directory/5075/ai-agent-builder/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/558338/Giga)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/558338-Giga/> |
| en-AU | <https://www.softwareadvice.com.au/software/558338/Giga> |
| en-GB | <https://www.softwareadvice.co.uk/software/558338/Giga> |
| en-IE | <https://www.softwareadvice.ie/software/558338/Giga> |
| en-NZ | <https://www.softwareadvice.co.nz/software/558338/Giga> |

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