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description: Review of ELX Chatbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ELX Chatbot | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [ELX Chatbot](/software/559462/ELX-Chatbot)

# ELX Chatbot

Canonical: https://www.softwareadvice.ie/software/559462/ELX-Chatbot

> ELX Chatbot is an AI-driven platform for ecommerce stores, automating customer support and enhancing sales interactions. Using natural language processing, it delivers 24/7 real-time responses to customer inquiries. The chatbot integrates with product inventory systems to offer personalized product recommendations based on preferences and budgets, helping shoppers find relevant items. It builds a knowledge base from FAQ links and product data, enabling answers to common questions about delivery, returns, sizing, and availability. Customers can track orders directly within the chat. ELX Chatbot supports platforms like Shopify, WooCommerce, BigCommerce, and Adobe Commerce via simple code installation. Features include customizable workflows, multilingual support, and analytics for tracking interactions. It ensures GDPR compliance and scales with business growth. For complex issues, it seamlessly transfers chats to live agents, ensuring comprehensive customer support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: ELX Chatbohttps://www.elxchatbot.ai/

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Agentic Task Execution
- Alerts/Escalation
- Autonomous Task Execution
- Chatbot
- Collaboration Tools
- Conversational AI
- For Sales Teams/Organizations
- For eCommerce
- Generative AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Machine Learning
- Multi-Language
- Natural Language Processing
- Reporting/Analytics
- Speech Recognition
- Third-Party Integrations
- Workflow Automation

## Integrations (8 total)

- Adobe Commerce
- BigCommerce
- Messenger
- Shopify
- Shopify Plus
- Slack
- WhatsApp Business Suite
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software)
- [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/559462/ELX-Chatbot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/559462-ELX-Chatbot/> |
| en-AU | <https://www.softwareadvice.com.au/software/559462/ELX-Chatbot> |
| en-GB | <https://www.softwareadvice.co.uk/software/559462/ELX-Chatbot> |
| en-IE | <https://www.softwareadvice.ie/software/559462/ELX-Chatbot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/559462/ELX-Chatbot> |

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