---
description: Review of Hero365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Hero365 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [Hero365](/software/561261/Hero365)

# Hero365

Canonical: https://www.softwareadvice.ie/software/561261/Hero365

> Hero365 replaces the back-office staff most contractors cannot afford to hire. Instead of one more app to fill in at the end of a long day, you get an AI assistant that answers the phone, writes the quote, books the crew and sends the invoice — and asks your permission before anything important.&#10;&#10;The problem it solves&#10;Most small contracting businesses lose money in the same four places: calls that go to voicemail while the owner is on a job, quotes that go out three days late, invoices that sit unsent, and evenings burned on paperwork. Hiring a receptionist, a dispatcher and a bookkeeper would fix it, but that is well over $100,000 a year in wages. Hero365 covers those roles with AI for a fraction of one salary.&#10;&#10;What you get&#10;Front desk. An AI receptionist answers every call and text, day or night, in a natural voice. It asks the right questions, quotes from your own price book, books the job onto the right technician's calendar, and texts you a summary. You never lose a job because you were under a sink.&#10;&#10;Sales. Speak a voice note or snap a photo on site, and a properly priced estimate goes out before you are back in the van, with Good, Better and Best options at your own margins. It follows up on quotes that have gone quiet.&#10;&#10;Dispatch. The schedule builds itself around skills, certifications, drive time and the promises you already made. When an emergency lands, it replans the day instead of asking you to.&#10;&#10;Field. Technicians update jobs by talking. Photos, parts, notes and sign-off are captured on site, so the job closes itself out and nobody rewrites it later.&#10;&#10;Bookkeeping. Invoices go out the moment work is done, customers pay by card, bank transfer or tap-to-pay on your phone, receipts are captured and categorized, and you get a clean picture of cash and profit without a spreadsheet.&#10;&#10;Customer care and growth. Review collection and reminders for maintenance customers are built in. Deeper autonomy here — follow-up and win-back running on their own — is in build, and this page will say so when it ships.&#10;&#10;Your website. A trade-specific website with online booking, your service areas and a customer portal, on your own domain, generated for you.&#10;&#10;How it works day to day&#10;Everything runs from your phone. You get a short list of decisions each morning — a quote to approve, a customer to call back, an overdue invoice to chase — and you tap yes, no or edit. The AI handles the work behind each one. It starts out suggesting only, and takes on more of the routine work as you tell it what it got right. You can always see what it did and undo it.&#10;&#10;Who it is for&#10;Home-service and trade contractors, from one-person shops to teams of 15 or more technicians: HVAC, plumbing, electrical, roofing, solar, landscaping, cleaning, pest control, pool service, garage door, appliance repair, fire protection, locksmith, chimney, security and alarm, well and water, commercial kitchen, metal fabrication, and general contracting.&#10;&#10;What it costs&#10;Plans start at $19.99 a month with a 7-day free trial, which covers the AI receptionist on its own. Growth is $149 a month and adds the sales and field roles. Scale is $349 a month and adds bookkeeping, dispatch and customer care. Pricing is per business, so adding technicians never raises the bill. No setup fee and no contract.&#10;&#10;Where it works&#10;iPhone, Android and any web browser, in the United States, Canada, the United Kingdom, Ireland, Australia, Spain, France, Germany, Italy, the Netherlands, Portugal and Brazil, in seven languages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Hero365

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Hero365 is priced per business, not per user. Adding technicians, dispatchers or office staff never increases the bill, which matters in a trade where headcount is seasonal.&#10;&#10;Every plan includes the core platform: scheduling, CRM, estimates, invoicing, job management, payments, online booking, review collection, a trade-specific website on your own domain, and the iOS and Android apps. What changes between plans is how many AI roles work for you.&#10;&#10;AI Concierge, $19.99 per month&#10;Your AI front desk. Answers every call and text around the clock, qualifies the caller, quotes from your price book and books the job onto your calendar. Includes 125 AI voice minutes and 30 outbound campaigns a month, basic dashboards and email support. Billed through the App Store or Google Play with a 7-day free trial.&#10;&#10;Growth, $149 per month or $124 per month billed annually&#10;Adds the Sales and Field roles and opens the full operations toolkit: photo- and voice-to-estimate with Good, Better and Best pricing tiers, quote follow-up, AI scheduling and route optimization, the dispatch board, inventory and truck stock, projects, the customer portal, time clock and time off, expense tracking, bank reconciliation, tax compliance and financial reports, campaigns, promotions, referrals, reputation tools and SEO. Includes 500 AI voice minutes and 120 campaigns a month, advanced analytics and reporting, and priority support.&#10;&#10;Scale, $349 per month or $291 per month billed annually&#10;Everything in Growth at the capacity a larger crew needs, for teams of roughly 5 to 15 technicians. Includes 2,000 or more AI voice minutes and unlimited campaigns, and unlocks custom AI apps. Deeper autonomy over the books, the dispatch board and post-job follow-up is in build; this page will say so when it ships.&#10;&#10;Annual billing&#10;Paying annually saves about 17% on every plan.&#10;&#10;Free trial&#10;Every plan starts with a 7-day free trial. The live demo on hero365.ai needs no card at all.&#10;&#10;Add-ons&#10;Extra AI voice minutes are $0.15 per minute beyond your plan allowance. The Aurora Solar design integration is $49 per month. White-label branding is $99 per month.&#10;&#10;Payment processing&#10;Card, ACH and Tap to Pay on iPhone and Android run through Stripe at standard Stripe rates, billed separately from your subscription.&#10;&#10;Currencies and tax&#10;Prices here are in US dollars. Hero365 also bills in Canadian dollars, British pounds, euros and Australian dollars with local tax handling. UK and European prices are quoted excluding VAT; Canadian and Australian prices exclude GST.&#10;&#10;Contract terms&#10;No setup fee, no implementation cost and no minimum term. Cancel any time.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, France, Germany, Spain, United Kingdom, United States

## Features

- AI Copilot
- AI Summarization
- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- Booking
- CRM
- CRM Integrations
- Calendar
- Calendar Management
- Chatbot
- Contact Database
- Contract/License Management
- Customer Database
- Customer History
- Customer Portal
- Customisable Branding

## Integrations (5 total)

- Gmail
- Google Ads
- Google Calendar
- Plaid
- QuickBooks Online

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software)

## Related Categories

- [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software)
- [HVAC Software](https://www.softwareadvice.ie/directory/1552/hvac/software)
- [Plumbing Software](https://www.softwareadvice.ie/directory/3675/plumbing-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/561261/Hero365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/561261-Hero365/> |
| en-AU | <https://www.softwareadvice.com.au/software/561261/Hero365> |
| en-GB | <https://www.softwareadvice.co.uk/software/561261/Hero365> |
| en-IE | <https://www.softwareadvice.ie/software/561261/Hero365> |
| en-NZ | <https://www.softwareadvice.co.nz/software/561261/Hero365> |

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