---
description: Review of VivoChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VivoChat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [VivoChat](/software/561497/VivoChat)

# VivoChat

Canonical: https://www.softwareadvice.ie/software/561497/VivoChat

> VivoChat is an AI-powered customer support platform designed to automate responses to inquiries across various communication channels. It is used by e-commerce businesses in industries such as apparel, beauty, health and wellness, home and garden, electronics, and pet products. The platform helps reduce support ticket volume while maintaining response quality through automation trained on business-specific knowledge.

The AI assistant is trained using content such as documentation, FAQs, help center articles, Notion pages, PDFs, and past customer interactions to provide accurate responses. VivoChat supports communication through website chat, email, WhatsApp, Telegram, and Messenger, offering unified assistance through a single system. A smart escalation feature directs complex cases to human agents while managing routine inquiries independently.

The platform includes a Shopping Assistant feature that analyzes real-time customer behavior and preferences to deliver personalized product suggestions. It operates continuously and provides responses with minimal delay.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VivoChat

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, Cyprus, France, Germany, Italy, Netherlands, Spain, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Automatic Transcription
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversation Intelligence](https://www.softwareadvice.ie/directory/4847/conversation-intelligence/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/561497/VivoChat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/561497-VivoChat/> |
| en-AU | <https://www.softwareadvice.com.au/software/561497/VivoChat> |
| en-GB | <https://www.softwareadvice.co.uk/software/561497/VivoChat> |
| en-IE | <https://www.softwareadvice.ie/software/561497/VivoChat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/561497/VivoChat> |

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