---
description: Review of TherapyNotes, LLC Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: TherapyNotes, LLC | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Psychiatry Electronic Medical Records Software](/directory/178/psychiatry-emr-software/software) > [TherapyNotes, LLC](/software/5615/therapynotes)

# TherapyNotes, LLC

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> TherapyNotes is a cloud-based mental/behavioral health software system that includes electronic health records (EHR), a patient portal, patient scheduling and medical billing. The solution is suitable for practices of all sizes, including those with multiple locations or with providers who need access outside the office.&#10;&#10;&#10;TherapyNotes provides access to several types of specialty note templates for various types of medical practices such as psychotherapy, psychiatry and behavioral health. Using TherapyNotes, medical professionals can create and customize treatment plans, progress notes, psychological evaluations, termination notes and more.&#10;&#10;&#10;The solution also includes a billing module, which gives providers the ability to create statements and billing reports. The credit card processing module lets users enter/swipe cards directly into the system and save card information for future transactions. Users can create recurring appointments, set staff work schedules and send appointment reminders to the patients directly from the system.&#10;&#10;&#10;TherapyNotes is an HIPAA-certified application and complies with PCI standards for data security. All data is stored in a fully encrypted SAS 70 Type II certified data centers.
> 
> Verdict: Rated **4.7/5** by 956 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 956 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TherapyNotes, LLC
- **Location**: Horsham, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The TherapyNotes subscription cost is $59/month for the first clinician and $40/month for each additional clinician. This also includes unlimited number of non-clinical staff (practice admin, scheduler, and biller) at no additional charge. If you have recently started your own practice and are the only user, the subscription cost is $59/month.\*&#10;&#10;·
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Portal
- Clinical Notes

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.ie/directory/178/psychiatry-emr-software/software)

## Related Categories

- [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.ie/directory/178/psychiatry-emr-software/software)
- [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software)
- [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software)
- [e-Prescribing Software](https://www.softwareadvice.ie/directory/1568/e-prescribing/software)
- [Payment Processing Software](https://www.softwareadvice.ie/directory/4526/online-payment/software)

## Alternatives

1. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1030 reviews)
2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (844 reviews)
3. [AdvancedMD for Mental Health](https://www.softwareadvice.ie/software/66045/advancedmd) — 4.0/5 (7 reviews)
4. [EHR YOUR WAY](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (527 reviews)
5. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews)

## Reviews

### "TherapyNotes is the best EHR platform around\!" — 5.0/5

> **Ali** | *12 February 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer support is outstanding.  \[sensitive content hidden\]&#10; was so patient with me and addressed each question I had. Also, I learned that they can handle my Medicare billing which I had no idea about. Also, their follow through was fantastic\!
> 
> **Cons**: Nothing really. The platform is intuitive and smart and has all the bells and whistles you could want.
> 
> Fantastic experience. Everyone I interfaced with was so committed to my success, they all went above and beyond the call of duty to onboard me and make sure all my questions were answered.

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### "Wonderful Product & Organization" — 5.0/5

> **JEn** | *20 March 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I can't say enough how wonderful Therapy Notes is and the amazing workers who make Therapy Notes so effective and user friendly. This company is privately and as far as I know has no plans to become public which I really appreciate and find important. Additionally, they have pledged to not use user data to train AI models. During the Change Healthcare cyber attack Therapy Notes was absolutely fantastic and within a month were already pivoting to a new clearninghouse. Every step of the way they communicated to their users exactly what was happening and what the plans were.
> 
> **Cons**: Nothing\! I have truly never had a bad experience with Therapy Notes. They are responsive, helpful and kind.
> 
> Absolutely fabulous and will be a customer forever\! I appreciate all of their hard work and dedication to amazing customer service and to produce a top notch product.

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### "Still need therapy" — 3.0/5

> **Jennifer** | *2 January 2026* | Individual & Family Services | Recommendation rating: 0.0/10
> 
> **Pros**: They fixed minor bugs. I still like that I don’t need multiple software to schedule, have payments etc
> 
> **Cons**: Nothing. I like it overall it’s a good software easy to use. Maybe the pricing could be cheaper or better

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### "Recognizing an exceptional employee" — 5.0/5

> **Melissa** | *7 November 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: I want to recognize \[sensitive content hidden\], a Customer Success Representative, for going above and beyond to fix what I thought was an unfixable problem. I spent hours going back and forth between TherapyNotes and Medicaid, and was completely lost on why I wasn't being reimbursed by this payer. \[sensitive content hidden\] took extra time away from her already busy desk to troubleshoot with me and offer solutions. Not only did she demonstrate excellent customer service skills, a kind/patient demeanor, and empathetic listening, but she also made sure a plan was in place before ending the call. Her customer service alone is reason enough for me to continue my TherapyNotes subscription.&#10;She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service. Thanks\!
> 
> **Cons**: Increasing monthly price every year. Therapists that renew annually should be offered a financial incentive to renew their subscription.

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### "Great customer service and ease of use" — 5.0/5

> **Jamie** | *10 July 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: TherapyNotes is easy to use as a solo practitioner in private practice. It is affordable and the features offered are extensive for the price. The customer service is top notch - always available with short waits, real people, friendly, helpful, and always follow up when needed.
> 
> **Cons**: I have not been dissatisfied with any of the product for my needs. Any small issues have been quickly resolved and most were user error on my part.
> 
> I have been very happy with the cost effective comprehensive record system offered. The notes work for my practice and the reminders and to-do list are helpful. The client portal is useful (I don't use all features such as scheduling so don't know about that area). I do my own billing and it is extremely simple through Therapy Notes.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/5615/therapynotes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/therapynotes-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/5615/therapynotes> |
| en-GB | <https://www.softwareadvice.co.uk/software/5615/therapynotes> |
| en-IE | <https://www.softwareadvice.ie/software/5615/therapynotes> |
| en-NZ | <https://www.softwareadvice.co.nz/software/5615/therapynotes> |

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