---
description: Review of heytruffle Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: heytruffle | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Online Booking Systems](/directory/432/reservation/software) > [heytruffle](/software/561823/heytruffle)

# heytruffle

Canonical: https://www.softwareadvice.ie/software/561823/heytruffle

> heytruffle is a fully managed AI Concierge that answers the phone for multilocation restaurant groups in the United States. If you run 3 to 100 locations, you already know the problem: calls come in during the busiest hours, and your team cannot always step away from the floor to answer them. Reservations, takeout and delivery orders, catering questions, and private event requests slip through. heytruffle answers those calls, captures the details, and routes them to your team when a person should step in.

What makes heytruffle different is the model. This is a service, not software you have to set up and maintain. You do not configure a dashboard or manage a tool. Our team trains an AI Concierge for your brand, monitors it around the clock, and tunes it every week based on real calls. It learns your menu, your policies, your tone, and your workflows, so callers feel like they are talking to your restaurant, not an outside system.

Who it is a good fit for: owners and operators who want to protect the guest experience while capturing more demand, and Directors of Operations or COOs who need consistency and visibility across many locations. It works well for restaurant groups that care about hospitality and do not want technology that adds another layer of work for their staff.

What your AI Concierge handles:
Reservations and booking changes
Takeout and delivery orders
Catering and large party inquiries
Private event requests
Common questions about hours, location, and policies
Escalation to your team when a human touch is needed

It fits into the systems you already run, including reservation platforms like OpenTable, and it reports on call outcomes so you can see what happens on the phone across your group. It also switches language live during a call and can be trained for the additional languages your guests speak.

On support: heytruffle was built by operators who come from real restaurant operations, so we understand what a busy service actually feels like. From onboarding through every week after, our team is close to your operation. We review calls, catch edge cases, and keep improving the service, so you are never left to manage it alone.

You operate the restaurant. We operate the phones.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: heytruffle

## Commercial Context

- **Starting Price**: US$299.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man and 19 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Experience Management
- Generative AI
- Multi-Language
- Natural Language Processing
- Online Booking
- Payment Processing
- Reporting/Analytics
- Third-Party Integrations

## Integrations (17 total)

- Aloha
- ChowNow
- Clover
- DoorDash Commerce Platform
- DoorDash for Business
- DoorDash for Merchants
- Flipdish
- GrubHub
- Olo
- OpenTable
- Postmates
- Resy OS
- SevenRooms
- SpotOn
- Stripe

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software)

## Related Categories

- [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software)
- [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software)

## Reviews

### "Outstanding experience" — 5.0/5

> **Brynna** | *18 August 2026* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Our experience with heytruffle has been outstanding. From our very first conversations, their team has been incredibly helpful, responsive, and detail-oriented. The phone system is fully customized to our restaurant’s specific needs and consistently updated with new information, which has saved our team a significant amount of time while keeping callers well-informed. We’ve tried other AI phone systems in the past, and there truly is no comparison when it comes to functionality or customer service.
> 
> **Cons**: It took a couple of weeks at the start for the AI host to get fully tuned to our menu wording, but their team fixed anything we flagged quickly

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/561823/heytruffle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/561823-heytruffle/> |
| en-AU | <https://www.softwareadvice.com.au/software/561823/heytruffle> |
| en-GB | <https://www.softwareadvice.co.uk/software/561823/heytruffle> |
| en-IE | <https://www.softwareadvice.ie/software/561823/heytruffle> |
| en-NZ | <https://www.softwareadvice.co.nz/software/561823/heytruffle> |

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