---
description: Review of Avianya AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Avianya AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Avianya AI](/software/562465/Avianya-AI)

# Avianya AI

Canonical: https://www.softwareadvice.ie/software/562465/Avianya-AI

> Avianya AI is a cloud-based customer communication platform built for small and medium-sized businesses in India, particularly e-commerce retailers using Shopify and businesses running Meta advertising campaigns. It brings WhatsApp Business API, Meta Click-to-WhatsApp Ads, Instagram DM management, RCS, SMS, Email, and Live Chat into one web dashboard, removing the need for multiple logins or separate contracts.

Core features include a no-code AI chatbot builder, a shared inbox across WhatsApp, RCS, and SMS, and bot-to-human handoff that keeps conversation context intact. Shopify merchants can automate order confirmations, fulfilment updates, and abandoned-checkout follow-ups without custom development. A built-in CRM stores cross-channel customer data in a single view. The platform also includes COD order confirmation automation, which helps reduce return-to-origin rates for cash-on-delivery orders.

Avianya AI holds official Meta Tech Provider status and is headquartered in Nagpur, Maharashtra. Plans start from 0 INR per month, making it accessible for businesses with tight margins. Support is provided through the India-based team via the platform's live chat and support channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Avianya AI

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Compliance Management
- Content Management
- Customer History
- Generative AI
- Inbox Management
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language

## Integrations (7 total)

- Meta for Business
- Rekart
- Shopify
- WhatsApp Business API
- WhatsApp Business Suite
- Zoho CRM
- Zoho Recruit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.ie/directory/4742/customer-communications-mngt/software)
- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/562465/Avianya-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/562465-Avianya-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/562465/Avianya-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/562465/Avianya-AI> |
| en-IE | <https://www.softwareadvice.ie/software/562465/Avianya-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/562465/Avianya-AI> |

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