---
description: Review of KeyNotes Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: KeyNotes | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Mental Health EHR Software](/directory/16/mental-health-emr-billing-software/software) > [KeyNotes](/software/563690/KeyNotes)

# KeyNotes

Canonical: https://www.softwareadvice.ie/software/563690/KeyNotes

> KeyNotes is a complete electronic health record built for behavioral health and substance use agencies, and it has been running real agencies since 2005.&#10;&#10;That matters more in this category than in most. Behavioral health has seen a lot of platforms arrive with a redesigned interface and leave three years later. KeyNotes has been documenting sessions, generating claims, and filing state reports through two decades of changing requirements, for agencies that could not afford for any of it to break.&#10;&#10;A complete suite, not a stack of add-ons&#10;&#10;Progress notes: documentation clinicians will actually complete. The system is fast enough that notes get finished during the day instead of piling up for the weekend.&#10;&#10;Treatment plans: build and update customized plans in a few steps, tied to the client record and to the notes that support them.&#10;&#10;KeyCal scheduling: appointments auto-generate the tasks that follow them, so intakes, assessments, and reviews don't slip because someone forgot to write it down.&#10;&#10;Electronic billing: submit claims electronically and cut remittance turnaround dramatically compared to paper. Billing pulls from the documentation your clinicians already completed.&#10;&#10;Secure messaging: internal communication with bank-grade encryption, HIPAA-aware by design, so client information stays inside the system instead of moving to email or text.&#10;&#10;State reporting: Washington BHO and King County Medicaid reporting is built in, not bolted on. Agencies with managed care reporting obligations know exactly how much of the year that consumes when the EHR doesn't handle it.&#10;&#10;Built for the people doing the work&#10;&#10;Behavioral health agencies run thin. There is no IT department, and the clinical director is also the compliance officer and often the billing manager. Software that requires a specialist to operate is software that doesn't get used correctly.&#10;&#10;KeyNotes is built for that reality. As one agency director put it, if staff can navigate the web, they can navigate KeyNotes.&#10;&#10;Everything is included. One rate covers the full clinical suite, accounting and electronic billing, scheduling, messaging, state reporting, nightly backups, HIPAA-grade encryption, and support. There are no feature tiers to compare and no modules to unlock later at a higher rate.&#10;&#10;Security and compliance&#10;&#10;HIPAA compliant, with data encrypted in transport and at rest. Nightly backups. Role-based access to client records with full audit logging.&#10;&#10;Implementation and support&#10;&#10;Training is part of implementation. We help you get set up rather than handing over credentials and a documentation link. Data import from your existing system is handled per project.&#10;&#10;Month-to-month after setup, cancel with 30 days notice. No multi-year contract to get started.&#10;&#10;KeyNotes is developed and supported by Bondbyte, Inc. We answer phones, not tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Bondbyte

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per User
- **Pricing Details**: KeyNotes offers a straightforward pricing structure with a single plan priced at $99 per user per month, along with a one-time setup fee of $1,495 per agency. There is no free version or explicit mention of a free trial, but a demo is available upon request. Payments are accepted in USD, and the pricing model is a flat rate per user.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Document Management
- EMR/EHR
- For Group Therapy
- For Mental/Behavioral Health
- For Substance Abuse Therapy
- Initial Assessments
- Medical Billing
- Practice Management
- Therapy Notes
- Treatment Planning

## Integrations (1 total)

- JSON Support

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Mental Health EHR Software](https://www.softwareadvice.ie/directory/16/mental-health-emr-billing-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/563690/KeyNotes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/563690-KeyNotes/> |
| en-AU | <https://www.softwareadvice.com.au/software/563690/KeyNotes> |
| en-GB | <https://www.softwareadvice.co.uk/software/563690/KeyNotes> |
| en-IE | <https://www.softwareadvice.ie/software/563690/KeyNotes> |
| en-NZ | <https://www.softwareadvice.co.nz/software/563690/KeyNotes> |

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