---
description: Review of Susea Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Susea | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Freight Management Software](/directory/567/freight-broker-software/software) > [Susea](/software/570138/Susea-ai)

# Susea

Canonical: https://www.softwareadvice.ie/software/570138/Susea-ai

> Susea is an AI-powered freight automation platform built for freight forwarders, NVOCCs, and logistics companies. It automates repetitive workflows across ocean freight pricing, quotations, RFQs, tariffs, customer follow-ups, agent communication, and procurement, helping teams work faster without replacing their existing systems.

Freight operations are often spread across emails, WhatsApp messages, spreadsheets, PDFs, rate sheets, carrier contracts, RFQs, and internal tools. Teams spend hours manually processing inquiries, searching for rates, preparing quotations, following up with customers and agents, comparing bids, and monitoring expiring quotes. Susea brings these workflows together and uses AI to proactively move work forward.

AI-Powered Quotation Automation

Susea can turn inbound freight inquiries from email and WhatsApp into structured shipment information and ready-to-approve quotation drafts. AI helps identify details such as origin, destination, container type, commodity, sailing requirements, and other shipment information, reducing manual data entry and speeding up quotation preparation.

Susea also extracts and normalizes information from tariffs, carrier contracts, rate sheets, and other freight documents, making pricing information easier to access, search, compare, and use.

Once a quotation is created, Susea continues working in the background. It can automatically follow up on unanswered quotes, identify quotes approaching expiry, trigger re-pricing workflows, and alert teams when an opportunity needs attention.

RFQ \& Agent Automation

Susea streamlines RFQ and procurement workflows by coordinating communication with agents and suppliers. It can chase agents for pending bids, monitor RFQ responses, perform bid quality checks, and organize responses for easier comparison and decision-making.

Instead of checking multiple emails, WhatsApp conversations, and spreadsheets to track responses, teams get a centralized view of RFQ activity and the next action required. Susea can also help prepare award justification and procurement insights.

Proactive Workflow Management

Susea is designed to proactively identify what needs to happen next rather than simply providing another system to monitor.

It can surface actions such as:

\* Customer quotes waiting for a response
\* Quotes approaching expiry and requiring re-pricing
\* RFQs where agents have not submitted bids
\* Rates or tariffs requiring attention
\* Bids that fail predefined quality checks
\* Procurement decisions requiring approval
\* Contracted capacity that is being underutilized

These actions are brought into the user's approval and action queue, helping teams move from reactive operations to proactive workflow management.

Human-in-the-Loop AI

Susea combines AI automation with human oversight. AI handles repetitive work such as extracting information, structuring data, preparing drafts, routing tasks, monitoring workflows, and following up.

Critical commercial decisions remain under the team's control. Users can review pricing, margins, supplier selections, quotation drafts, approvals, and final communications before action is taken. Every workflow and action can be tracked, creating greater visibility and an audit-ready record.

Built for Freight Teams

Susea supports key freight workflows including:

\* Ocean freight pricing and rate management
\* AI-powered quotation automation
\* Email and WhatsApp inquiry processing
\* RFQ and agent follow-up automation
\* Tariff and rate-sheet extraction
\* Carrier contract data management
\* Quote follow-ups and expiry monitoring
\* Re-pricing workflows
\* Bid comparison and quality checks
\* Procurement automation and award justification
\* Contracted capacity utilization alerts
\* Approval workflows and operational notifications
\* Activity tracking and audit trails

Susea automates freight workflows, reduces manual work, speeds responses, prevents missed follow-ups, and keeps teams in control.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Alphabits Solutions

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Algeria, American Samoa, Angola, Australia, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea and 60 more

## Features

- 3PL Management
- AI Copilot
- Accounting
- Activity Dashboard
- Carrier Information
- Customer Management
- Dispatch Management
- Document Management
- Documents
- EDI
- For Freight Operations
- Generative AI
- Import/Export Management
- International Forwarders
- Local Forwarders
- Order Management
- Pricing
- Quotes
- Quotes/Estimates
- Rate Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Freight Management Software](https://www.softwareadvice.ie/directory/567/freight-broker-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/570138/Susea-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/570138-Susea-ai/> |
| en-AU | <https://www.softwareadvice.com.au/software/570138/Susea-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/570138/Susea-ai> |
| en-IE | <https://www.softwareadvice.ie/software/570138/Susea-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/570138/Susea-ai> |

-----

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It automates repetitive workflows across ocean freight pricing, quotations, RFQs, tariffs, customer follow-ups, agent communication, and procurement, helping teams work faster without replacing their existing systems.\n\nFreight operations are often spread across emails, WhatsApp messages, spreadsheets, PDFs, rate sheets, carrier contracts, RFQs, and internal tools. Teams spend hours manually processing inquiries, searching for rates, preparing quotations, following up with customers and agents, comparing bids, and monitoring expiring quotes. Susea brings these workflows together and uses AI to proactively move work forward.\n\nAI-Powered Quotation Automation\n\nSusea can turn inbound freight inquiries from email and WhatsApp into structured shipment information and ready-to-approve quotation drafts. AI helps identify details such as origin, destination, container type, commodity, sailing requirements, and other shipment information, reducing manual data entry and speeding up quotation preparation.\n\nSusea also extracts and normalizes information from tariffs, carrier contracts, rate sheets, and other freight documents, making pricing information easier to access, search, compare, and use.\n\nOnce a quotation is created, Susea continues working in the background. It can automatically follow up on unanswered quotes, identify quotes approaching expiry, trigger re-pricing workflows, and alert teams when an opportunity needs attention.\n\nRFQ &amp; Agent Automation\n\nSusea streamlines RFQ and procurement workflows by coordinating communication with agents and suppliers. It can chase agents for pending bids, monitor RFQ responses, perform bid quality checks, and organize responses for easier comparison and decision-making.\n\nInstead of checking multiple emails, WhatsApp conversations, and spreadsheets to track responses, teams get a centralized view of RFQ activity and the next action required. Susea can also help prepare award justification and procurement insights.\n\nProactive Workflow Management\n\nSusea is designed to proactively identify what needs to happen next rather than simply providing another system to monitor.\n\nIt can surface actions such as:\n\n* Customer quotes waiting for a response\n* Quotes approaching expiry and requiring re-pricing\n* RFQs where agents have not submitted bids\n* Rates or tariffs requiring attention\n* Bids that fail predefined quality checks\n* Procurement decisions requiring approval\n* Contracted capacity that is being underutilized\n\nThese actions are brought into the user's approval and action queue, helping teams move from reactive operations to proactive workflow management.\n\nHuman-in-the-Loop AI\n\nSusea combines AI automation with human oversight. 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