---
description: Review of Backstory Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Backstory | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Org Chart Software](/directory/4606/org-chart/software) > [Backstory](/software/573288/Backstory)

# Backstory

Canonical: https://www.softwareadvice.ie/software/573288/Backstory

> Backstory is a cloud-based AI revenue intelligence platform built for B2B sales leadership — including CROs, VPs of Sales, and revenue teams managing pipeline and forecast decisions across industries and geographies, including organizations with multiple CRM environments.

The platform automatically captures activity from calls, emails, and CRM records, removing manual data entry for reps. Core features include pipeline health tracking by deal stage, stakeholder mapping to identify disengaged contacts, and AI-powered Opportunity Scorecards that score deals based on real buyer interactions directly inside the CRM. Teams can ask natural-language questions about pipeline and receive answers grounded in complete activity data.

Backstory integrates with Salesforce, Microsoft Dynamics, Oracle, Gmail, Outlook, Zoom, Teams, and Slack. It is also accessible through AI assistants including Claude, ChatGPT, and Microsoft Copilot via MCP integration, as well as through a standalone web app. Multi-CRM support is available for organizations operating across subsidiaries or regions.

Pricing is based on actual usage rather than per-seat licensing. Support options are available through the web app and connected platforms.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Backstory
- **Founded**: 2016

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- CRM Integration
- Data Entry
- Restructure
- Scorecard

## Integrations (2 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)
- My Telescope

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Org Chart Software](https://www.softwareadvice.ie/directory/4606/org-chart/software)

## Related Categories

- [Org Chart Software](https://www.softwareadvice.ie/directory/4606/org-chart/software)
- [Sales Coaching Software](https://www.softwareadvice.ie/directory/4369/sales-coaching/software)
- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)
- [Sales Performance Management Software](https://www.softwareadvice.ie/directory/4481/sales-performance-management/software)
- [Sales Forecasting Software](https://www.softwareadvice.ie/directory/4678/sales-forecasting/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/573288/Backstory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/573288-Backstory/> |
| en-AU | <https://www.softwareadvice.com.au/software/573288/Backstory> |
| en-GB | <https://www.softwareadvice.co.uk/software/573288/Backstory> |
| en-IE | <https://www.softwareadvice.ie/software/573288/Backstory> |
| en-NZ | <https://www.softwareadvice.co.nz/software/573288/Backstory> |

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