--- description: Review of Pipeline CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pipeline CRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [CRM Systems](/directory/4153/crm/software) > [Pipeline CRM](/software/5753/pipelinedeal) # Pipeline CRM Canonical: https://www.softwareadvice.ie/software/5753/pipelinedeal Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.ie/software/5753/pipelinedeal?page=2) > Pipeline CRM: The \#1 Sales-Focused CRM for Predictable Revenue Pipeline CRM is designed by salespeople, for sales teams—helping businesses streamline workflows, automate processes, and close deals faster. Boost Sales with AI-Powered Efficiency AI Email Assistant (Powered by ChatGPT) – Write, respond, and follow up with leads effortlessly. Smart Agenda – Auto-generates daily priorities, so you never miss a follow-up. Built-in Marketing Automation – Engage leads and customers with seamless email campaigns. Highly Customizable CRM – Tailor fields, workflows, and reports to match your sales process. Why Sales Teams Love Pipeline CRM Most Adopted CRM for Midsize Businesses (G2Crowd) – Easy to use, fast to implement. Award-Winning Customer Support – 1-hour response time, 15-hour average resolution. – 9,000+ Users in 60 Countries – Trusted by growing businesses worldwide. Access Anywhere, Anytime Pipeline CRM’s cloud-based platform works on desktop, laptop, and mobile—keeping your team connected and productive from anywhere. Start Closing More Deals Today – Try Pipeline CRM\! > > Verdict: Rated **4.3/5** by 621 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 621 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SaaS Group - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Start: $25 per user, per month (billed annually) Develop: $33 per user, per month (billed annually) Grow: $49 per user, per month (billed annually) Custom plans are also available for larger teams. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Assignment Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Logging - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Content Management - Contract/License Management ## Integrations (42 total) - 123FormBuilder - ActiveDEMAND - Aircall - Asana - Bedrock Data - Bitium - Breeze - CallRail - Callmaker - Dialpad - Elementor - Finder.io - Formstack Forms - FullContact - Geckoboard ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) ## Related Categories - [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software) - [CRM Software for Startups ](https://www.softwareadvice.ie/directory/3235/startup/software) - [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software) - [Consulting CRM Software](https://www.softwareadvice.ie/directory/3837/consulting/software) - [Sales Force Automation Software](https://www.softwareadvice.ie/directory/254/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.ie/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Huge database keeps us organized" — 5.0/5 > **LINDA** | *12 November 2019* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: All contacts are in one place. If a client calls, we can all tell if that client 'belongs' to another Agent. > > **Cons**: It is a big database so sometimes it is slow to load. Also there are so many features that I am still learning hew to utilize them all > > Every client is in the database. We can tell if they have signed an NDA, where they are, all their contact info, who the client belongs to and more. You can also add Deals and add people to the deal ----- ### "Very intuitive and easy to use" — 5.0/5 > **Pedro** | *18 March 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It's indeed a simple platform, very suitable even for non-tech people > > **Cons**: It could have more possibilities to integrate with other solutions ----- ### "CRM Review" — 5.0/5 > **Monte** | *12 February 2019* | Construction | Recommendation rating: 8.0/10 > > **Pros**: It's a great customer data base software. Very easy to use and user friendly. If you know Excel at all....it will be easy to pick up on this. > > **Cons**: Lacks for producing many sales graphs or tracking demos to specific customers. You have to somewhat trick the system for you to know who you demoed to and when. > > Overall it's been pretty good. They are responsive when you call and are willing to help you through any issues. They don't always have the answer to the problem....but they do all they can to figure it out when possible. There are probably more thorough CRM's out there......but bang for the buck, I have to think pipeline deals is one of the best "values" out there. Most of the CRM's we looked at had a lot of cool features that nobody would ever use. We didn't want to pay for things our reps weren't going to use. ----- ### "Best fit for our Small Business" — 5.0/5 > **Andrew** | *5 February 2019* | Investment Management | Recommendation rating: 9.0/10 > > **Pros**: After trialing 5 different CRM providers, we found some to be complicated. Others required too much manual entry. For me, PipelineDeals met our requirements because it is straightforward to use. In our experience, PipelineDeals' customer service appeared superior with response time and support. Many CRM companies require you to use their knowledge base and do-it-yourself, but Pipeline Deals offers live chat, email and live support (no automated attendant, you call and a live rep answers\!) For our small business, great support and quick answers to our questions encourage us to use Pipeline Deals consistently and use it better. > > **Cons**: Wish there were more integrations that made it easier to connect to other programs. I also think the mobile app could be better. > > Overall, I like PipelineDeals. It's a good combination of utility, value, and good customer service. ----- ### "Pipeline Deals Fan" — 5.0/5 > **David** | *5 February 2019* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I have been using PLDs since 2010. It took me about two days to set up a custom sales tool that meets our specific needs to manage the sales pipeline, and I am not particularly technical. Sales Force told me that I would need a consultant and about 2 weeks to get this done. Over the past 8 years PLDs has implemented many refinements and improvements and new features. Underlying all of this is the excellent support provided in the form of the knowledge base, video tutorials that are byte sized, and support agents who are knowledgable and personable. I can buy software from anywhere. My choices are based on what happens when I have a problem. Pipeline Deals excels at providing great support\! > > **Cons**: This is not really a PLDs-created issue, however I use LinkedIn to generate leads by importing a contacts picture, email address, phone number etc. Around 2014, LinkedIn has changed their code and PLDs was unable to support this feature. I really miss that feature. > > I manage a global sales network. I use PLDs to manage their sales process across many time zones and geographic locations. This tool has helped greatly to understand what is happening and where. ----- Page: 1 / 26\ Next: [Next page](https://www.softwareadvice.ie/software/5753/pipelinedeal?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/5753/pipelinedeal) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data