About Less Annoying CRM

Less Annoying CRM is a contact management solution designed for small businesses. It helps them manage contacts, track leads, and stay on top of follow-ups. The platform offers several key features to help small businesses stay organized and productive. It has a task management system that sends users a daily email with all the tasks due that day, ensuring they never forget anything important. The solution can be integrated with the calendar directly into the CRM, so all of a user's scheduling and tasks are in one centralized location. Less Annoying CRM is priced with a single price tier and no contracts, upgrade fees, or hidden costs, allowing small businesses to use the tool without worrying about unexpected expenses or the need to constantly upgrade to access new features.
Less Annoying CRM Software - Less Annoying CRM contact profiles
Less Annoying CRM Software - Less Annoying CRM workspace
Less Annoying CRM Software - Less Annoying CRM calendar
Less Annoying CRM Software - Less Annoying CRM custom fields
Less Annoying CRM Software - Less Annoying CRM pipeline report
Less Annoying CRM video
Less Annoying CRM Software - Less Annoying CRM contact profiles - thumbnail
Less Annoying CRM Software - Less Annoying CRM workspace - thumbnail
Less Annoying CRM Software - Less Annoying CRM calendar - thumbnail
Less Annoying CRM Software - Less Annoying CRM custom fields - thumbnail
Less Annoying CRM Software - Less Annoying CRM pipeline report - thumbnail

Less Annoying CRM pricing

Less Annoying CRM does not have a free version but does offer a free trial. Less Annoying CRM paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
No
Free trial:
Yes

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Browse Less Annoying CRM Reviews

621 of 621 reviews
Sort by:
Jason
Jason
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

The CRM I've been looking for for years...

Outstanding! I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to choose other best-of-breed tools and integrate with them.

Pros

It doesnt try to be anything it's not.
That is why it's not annoying.
Excellent support and done by humans!
Simple billing and affordable.
It has an easy API for integrations.
Great value for money.

Cons

If you're coming from one of the many other CRMs it takes you a little while to get your head around opportunities/deals pipelines and viewing your sales funnel.

Alternatives Considered

Friday CRM, monday CRM, Pipedrive, SugarCRM and Zendesk Sell

Reasons for Choosing Less Annoying CRM

I needed a product that was purpose-built for CRM and even though I went from a free to a paid product, I'm happy I made the move. I wanted to and still want to be able to choose best of breed tools and integrate them thus customizing to our needs.

Switched From

Friday CRM

Reasons for Switching to Less Annoying CRM

For the reasons given above. It meets my needs.
Andrew
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

The Best CRM for Most Startups

Using it to track customers, pilots, and even some investors. Quick, simple, all the things I need in a CRM and none of the overwrought complexity that other systems have.

Pros

Very streamlined product, basically every feature I need for running a small startup, and super simple setup.

Cons

The lack of customizable reports. There is good existing reporting, but sometimes I'd like to be able to see/pivot my data without having to export to .csv.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Less Annoying CRM

Simpler, easier to deploy and use. Cheaper. Enough customization for me.
Josh
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
4
Customer Support
3

3
Reviewed on 6/11/2024

Nice Starter CRM for Small Businesses

This was a great CRM to start with as a small business. As our business grew, we noticed there were more features and services we needed that LessAnnoyingCRM couldn't provide.

Pros

Very simple system to learn and teach to sales reps.

Cons

System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Less Annoying CRM

Other services were either too complex for our small business, or the cost was much higher than we could afford, or a combination of both.
Amanda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

The perfect CRM

My overall experience has been 10/10. The CRM is simple to use, it does exactly what I need, and the more I use it the more useful things I find.
The customer service support has been brilliant even with the time difference (I'm in the UK) everyone has been really helpful.

Pros

The best thing about Less Annoying CRM for me is how simple it is to use. I'm not very tech savvy and I looked at loads of different CRM's before finding this one. The others were so complex I was put off before even starting but this one is fantastic, it does exactly what we need it to.

Cons

I don't really have any cons. Maybe just a couple of niggles but nothing that really bothers me.

Alternatives Considered

Zoho CRM, monday CRM, HubSpot CRM and Zendesk Suite

Reasons for Switching to Less Annoying CRM

Because it was simple and straightforward to use
Philip
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/1/2025

Mobeaz's review

fits our business needs very well (we are a small tech company in a very specialised domain).

Pros

simple, straigth forward , short learning curve

Cons

pipeline is rudimentary and could be improved to allow a history to see changes over time in a graphical way (dates, estimates, who changed the estimates)

Alternatives Considered

Zoho CRM and Zendesk Suite

Reasons for Switching to Less Annoying CRM

simplicity , ease to learn, overview, functionality
Robert
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2025

The best CRM in the world

The best CRM for small businesses. I have been looking for a long time and testing various CRMs a lot and I am glad that I have finally found the perfect CRM

Pros

Very intuitive and dedicated to solo entrepreneurs

Cons

It would be nice if it was possible to add personal notes in an independent area, but I know that the company constantly listens to its customers and is working on further improvements

Andy
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2025

It Really Is Less Annoying...

This was the perfect CRM program for me to start my business with. If you are a solo personal brand entrepreneur this is an ideal CRM platform to use based on what you get for what you pay.

Pros

I first heard about Less Annoying CRM from a colleague at a seminar. I am a personal brand entrepreneur and did not need the expense of or complication of a huge CRM program. After trying it, I was very impressed on how simple and effective LACRM was to use. Also, the customer service is AMAZING.

Cons

I haven't really found anything that I dislike. It took me awhile to learn how to navigate some of the features, but with anything it gets easier use.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Less Annoying CRM

Price and ease of use. This was a better fit for me as a start up.
Richard
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/1/2025

A great CRM for a small-start up or solo practitioner!

Extremely positive experience with Less Annoying CRM. As their same suggests, this CRM is truly "less annoying" to learn and navigate. It's easy to learn and use, reasonably priced, and not overly engineered. It's a great CRM for a small start-up or solo practitioner.

Pros

Easy to use. Not overly engineered. Great for a small start-up or solo practitioner. Reasonably priced.

Cons

As our small start-up grew, we needed additional track features and file management. We had to move on to another CRM.

Rochelle
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Love Less Annoying CRM!

It's a great database that has helped us keep track of our clients and outreach status.

Pros

It's so easy to use! Has all of the necessary functions without all of the "fluff" we don't need.

Cons

It was a bit hard to set up, but the support team was a huge help during onboarding.

Herbie
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/12/2024

Cost effective and easy to use. The CRM for SMEs

Simply this, It works and is easy to use.

Pros

Easy to use. Cost effective. Doesn't have all the bells and whistles of the well known and ultra expensive market leaders, but these bells and whistles are hardly ever used, so who cares!

Cons

Perhaps the user interface could be a bit more intuitive.

David
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/7/2024

Easiest CRM to setup I've seen

It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or they have had a viable work around that we were able to implement. We're about to try working with the API and getting LACRM to talk to our tracking software which DOES do pricing. We had hoped to only pay for one subscription to "do it all", but LACRM is inexpensive on a per person basis and the tracking software we use is only slightly more expensive.

Pros

At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional.

Cons

WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in.

Autumn
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/2/2024

Great, low-cost product for contact tracking, calendaring, client notes

It's been very reliable. It's one of only two programs I use for my contacts and notes. (the other is my email.)

Pros

I like that it doesn't try to connect me to any other programs (except gmail for the calendaring), it's inexpensive, and the customer service has been really responsive and nice.

Cons

I hate gmail. It bothers me that I can't use the calendar without gmail.

Bob
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/4/2024

Less Annoying is great and always improving

It has been wonderful and they are always improvement oriented

Pros

Ease of use, seamless features and overall performance

Cons

I have not run into anything worthy of a dislike

Sue
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/9/2023

Why I chose Less Annoying CRM

I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box!

Pros

I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner.

Cons

I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration.

Eamonn
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/8/2024

Simple to learn and use

Pros

Less Annoying CRM is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it.

Cons

It meets my needs perfectly in every way

Thom
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/6/2024

Best CRM I have ever used.

Pros

Budget friendly, easy to use, no onsite hosting or special skills needed (i.e. SQL database management, etc), no special hardware necessary.

Cons

I honestly cannot think of anything that I don't like about LACRM.

Thomas
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/8/2023

Great value, awesome support

We're a income tax services company, providing both income tax preparation and problem resolution. Keeping track of 1,500 clients can be daunting, especially during tax filing season, and LACRM lets us keep track of all that and pass tasks between team members.

Pros

LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful.

Cons

I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow.

Neal
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/1/2024

Does it All !!

Excellent product at, again, an unbelievably low cost!

Pros

It performs every function I need in order to run my business efficiently and does it at a remarkably low cost.

Cons

I really can't think of anything negative to say about this product.

Bobbi
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/4/2024

one of the best CRMS

I would highly recommend it for any company, from real estate to pest control, there are all types of scenarios where Less Annoying can be helpful

Pros

It is easy to navigate and enter information. I market several different products and this allows me to stay up to date with everything

Cons

Haven't used it long enough, however, I am not sure that I like how my information is exported but it could be user error and not the CRM

Jenny
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 7/10/2023

Easy to use

Happy with the simplicity and confident I have access to email threads etc. should I need to refer back.

Pros

keeps track of all email communication, contact details and background information for clients plus reminder dates for things I need to do which ping up on my workspace and stay there until the item has been done, gives me peace of mind I don't miss anything important

Cons

Haven't used it for lead generation or anything other than communications so can't really say

Ross
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/6/2023

Lives up to its name on a daily basis

Any question or issue I've had has been easily wored through with their team

Pros

- The training that on offer from day 1- Dashboard- Groups- Customisation of most features

Cons

- not yet able to do a global search of the entire database (it's coming I believe)

Elliot
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/6/2024

Loved this product

Would use this product all the time made life easier

Pros

It was very easy to use. No hassle at all

Cons

Nothing at all I enjoyed everything about this product

Allie
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/3/2024

Keeps things organized and flowing!

Pros

I love how all of my client's information is at my fingertips. The ability to set up reminders for important dates, follow-ups, and deadlines is very important to the success of my business!

Cons

I would love to have the option to add reminders to tasks within a pipeline instead of creating a separate event outside of the pipeline.

Yongmei
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 9/11/2023

User-friendly and affordable CRM

Pros

It is very easy to use. You don't even have to learn it as the layout is so intuitive.
Its monthly price is very affordable for a small company too.

Cons

We integrate MailChimp with Less Annoying to send emails and this integration is bit of headache.

wendy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/1/2024

Amazing vfm and great customer service

Great to have a free trial. The onboarding process and speed and quality of customer service are excellent.

Pros

The task reminders keep me on track and, although I am a total newbie to CRM, it is pretty easy to use
The team are lovely and so helpful

Cons

The fact that I can't do bulk tasks i.e. apply a task to multiple contacts

I have to use Zapier which I dont like to integrate with Flodesk

Luan
  • Industry: Industrial Automation
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/9/2024

Less Annoying CRM is Truly Geat!

My overall experience is that they are friendly, low priced for high quality system, easy to understand software, highly customizable pipelines and almost everything can be customized. Great Experience! Get this CRM for your small business.

Pros

I like the simplicity and the customizability of the CRM. Easy to work with. But what truly sets them apart BY FAR against competing software is their on point, friendly and USEFUL staff service. There are actual people that speak with you and digest your problem and sort it out. Would recommend above others.

Cons

No system is perfect, ever, but with the help of their friendly staff they sort out the problems I can't sort out and they fix what they can.

Alternatives Considered

Pipedrive

Reasons for Choosing Less Annoying CRM

LACRM is way better suited, more equipped, better priced, friendlier staffed, easier to use for our purposes.

Switched From

monday.com

Reasons for Switching to Less Annoying CRM

Too expensive and complicated. Staff not so welcoming and not so easy to customize
Joel
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

The Little CRM that CAN Do It!!!

As I said we are totally satisfied and I would say we have been using this CRM for at least the last 8 years. It is easy to use and the fact that you can save emails and pdf's to the client's account is extremely useful and this feature has saved my bacom more than once!!!

Pros

The Less Annoying CRM is a very robust software package. We like it because it is user friendly and thus earns its name ... Less Annoying CRM. It will do far more than what we use it for but we keep learning about new components and placing them into use. We are very satisfied. I have used it for several companies and currently are using it with two of my companies. I highly encourage you to explore this amazing CRM ... kind of like "the little CRM that could"!!!

Cons

I am sure I should have some things to discuss here .... but I don't!!!

• Barry
• Barry
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/9/2024

Less Annoying CRM = More Enjoyable CRM

Given that the team at Less Annoying CRM is constantly improving the program, they continue to add new features regularly, and their price point is absolutly the most reasonable in the CRM marketplace.

Pros

It's the simplest CRM I've used in over 40 years.

Cons

It doesn't have all the bells and whistles some of the full-blown CRM's have, but what it does have is easy to use and not confusing.

Alternatives Considered

Insightly, monday CRM, Nimble and HubSpot CRM

Reasons for Choosing Less Annoying CRM

Zoho erased some of my contact records, created duplicate records when syncing with Google Contacts, and refused to own any of these issues.

Switched From

Zoho One

Reasons for Switching to Less Annoying CRM

Easier to use and the most reasonably priced.
Albertus
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Review November 2024

Great and the team is great in responding back on questions.

Pros

Ease of using the product, and the flexibility to custom to my needs.

Cons

Would have liked to have a e-signing option in the product.
Also have report setup ability to be in the format that I currently use.
But these are not dealbreakers.

Doug
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/1/2024

It Really Is Less Annoying

Love it. Would recommend it to anyone looking for a CRM that will not break the bank and suck the life out of you trying to learn and maintain it.

Pros

Very simple and easy to use. Easy to customize for our needs. Great value for the money. Every other CRM I looked at was bloated with features that we didn't need and increased time to learn. Less Annoying CRM provided what we needed. Easy to onboard other members. Customer service response was immediate and helpful.

Cons

Did not have a template for small dealer auto sales. Did my own customization. Very easy.

Alternatives Considered

Bigin by Zoho CRM and HubSpot CRM

Reasons for Switching to Less Annoying CRM

Simple, lean, inexpensive and effective for our needs. Really is very good for small business. Most CRM products are geared for large enterprise.
Dee
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2023

Nothing on the market compares

Absolutely fantastic. They managed our migration with ease - I didn't even have to get my hands dirty. It's an absolute bargain, but don't let the price make you think this isn't amazing quality. If you have a business based on selling appointments for services, this is the absolute best CRM on the market. I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a glance see what's been booked, what's been offered, who is delivering what. I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it and follows up - you don't have to start all over again explaining, and that is a shockingly rare thing, even with massive businesses like bank. I recommend this to everyone I come across because it is so flexible and so affordable.

Pros

When we had a catastrophic failure with our previous CRM, we could not find anything in a comparable price range that would serve our needs. We need a cost effective, reasonably flexible diary that's a easy on the eye, and accurate logging of records. Someone recommended LACRM and it was 1/3rd of what we had been paying previously. Not only did the team manage the migration of our crucial client history info, but also the customer service is personal, accurate and timely. I could not believe this was a fraction of what we'd previously been paying for awful service.

Cons

Initially I thought it was a shame we can't send and receive emails from within the CRM itself, but the email logging works really well to be honest because I have multiple email addresses and domains in order to manage multiple projects. So the relevant correspondence can be filed accurately. I guess I'd like to be able to offer my team the option to log in and look at the diary without being able to have access to everything. Maybe you can - I haven't asked to be fair. One tiny thing is that I would like recurring appointments to display slightly differently in a customer record, but it's really a small thing.

Lee
  • Industry: Utilities
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/6/2024

Simple to Use & Fantastic Value

My overall experience with this company from day one (I have been a customer for many years now) is extremely positive! I would not hesitate (and have done in the past) to recommend Less Annoying CRM to friends and colleagues.

Pros

I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly subscription from a cost perspective.
Most of all - I love the Customer Service from this company. The whole team are always so friendly and quick to respond to any questions. The communication is first class as well e.g. with regards to changes to the CRM / software and price changes are announced well in advance. They also do not take their customers for granted and keep in regular contact. They ask for feedback every year. What a lovely positive, enthusiastic bunch of people!

Cons

I honestly cannot think of anything that I would complain about. It more than meets my needs...

Ken
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/3/2024

The name says it all

Easy to teach and learn, information is readily available and querying the date is very straight forward.

Pros

So very simple to use. We have used other more expensive CRM's and LACRM is head and shoulders the best.

Cons

There's really nothing I don't like. I use it every day and am very happy with sll features and functions. I would say that I don't feel like I am missing anything.

Alternatives Considered

Pipedrive

Reasons for Choosing Less Annoying CRM

Those applications were so complicated and onboarding was non-existent. EVERYTIME i have called LACRM, a nice friendly and helpful person answers the phone.

Reasons for Switching to Less Annoying CRM

Just super easy to use and understand. The learning curve was excellent.
Kamlesh
Kamlesh
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/5/2024

Does what it says on the tin - With live support access

EXCELLENT. Very freindsly staff and great user interface - VERY customizable.

Pros

It is cost effective with human support, even for us based in the UK.

Cons

I am just missing some automation, but I understand why they can't offer it - as they need to keep things simple.

Sam
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/7/2024

Less Annoying - Easy to use and great tool!

You can't beat the price and the tool is a key part of our every day business! We wouldn't be able to work as efficiently as we do without it.

Pros

I love how easy it is to keep detailed notes under each contact. I can upload customer invoices, sketches,

Cons

I wasn't a big fan of the older layout. Big fan of the update!

Danielle
Danielle
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/3/2024

Everything you need; nothing you don't.

Easy. Easy. Easy.
Good help files.
Very glad I chose this tool.
I recommend it.

Pros

The interface is easy. Customizing fields and flows is easy. Import-export is easy. I can tell that this tool has had many people doing use cases in the background and refining them to the most elegant solution.

Cons

I want it to integrate better with ConvertKit.

Alternatives Considered

Microsoft 365

Reasons for Choosing Less Annoying CRM

I wanted a CRM more than a marketing email system.

Switched From

Mailchimp

Reasons for Switching to Less Annoying CRM

Microsoft doesn't have an affordable or easy to use CRM.
Heather
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2024

I highly recommend LACRM

customer service with LACRM is excellent. Anytime you have a question they are very prompt to respond and a great positive attitude!

Pros

LACRM is very user friendly and easy to customize the fields that you need

Cons

no cons. The only feature that I would love to see in the future would be the capability to make calls from the crm

Carlos
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Associate Project Manager

LACRM is a great tool and very easy to use. Therefore loved it.

Pros

Being able to organize my Tenants and Vendors by region by creating groups.

Cons

lot of manual input. But once information is in, it is a great tool.

David
David
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/11/2023

Exactly as the name promises

Very positive in all respects once we get to understand that we're having to accept some compromises in return for affordability and user friendliness.

Pros

It is easy, simple, and just plain works. Sure the feature set is limited, but the price is very very affordable and what it does is easy to understand, use, and benefit from.

Cons

More sophistication would be great, but I get it. Most of us don't use all the features in other CRM systems, and the add-on costs and complications are appalling. Less Annoying is a great compromise and we're very happy.

Josh
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/8/2024

Flexible, modifiable system for people/companies that do more than sales

LACRM's become not only my main CRM for our company but also a little bit of a project management and to-do tracking system. It's been handy for helping to prioritize work.

Pros

I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising. Previously found other CRMs to be fantastic for one type of workflow but not for others, or that the CRM tried to do everything and just turned into a big mess. LACRM strikes a balance between a number of extremes to make a very usable product.

Cons

Not a dislike, but many integrations come only through Zapier. Just represents a little extra work to get systems to play with one another.

Alternatives Considered

Airtable and HubSpot CRM

Reasons for Switching to Less Annoying CRM

Best balance of price, ease of use, and functionality
Bruce
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/8/2024

A Big Help

I have recommended this platform to the regular readers of my Substack publication. We all have too much on our plate to remember; Less Annoying helps me keep track of my priorities - even when I forget!

Pros

I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook.

Cons

It is easy to under utilize it. (Eight )

Paul
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/1/2024

Organizing your business

Outstanding. It has allowed me to build my company and without it I don't think we would have succeeded.

Pros

Having a CRM is absolutely necessary in this day and age if you want to stay on top of work.

Cons

I'm not happy with the current overhaul of system. I liked the older version simply because it had colours. Now it's too white. The human eye is attracted to colours.

Johnny
  • Industry: Venture Capital & Private Equity
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/12/2023

Simply the best CRM for small businesses

Wonderful. Setting up a small consultancy business is stressful, LACRM makes the somewhat tedious elements of databasing, contact archiving, structuring tasks and initiating pipelines effortless. My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought. The LACRM team have their own Youtube tutorial series. Perfectly executed instructions on how to use a brilliantly simple bit of software. Excellent customer service too.

Pros

The layout is flexible and counter-intuitive, making it highly user friendly. The click and drag mechanic makes it very easy to use. The ability to build your own fields, data boxes and drop-downs makes this highly customisable. Ultimately, a CRM succeeds or fails by the user experience. I have used a handful of well-known CRM's over the last decade and this provides the best experience, with none of the shortcomings of more complex tools...and at a much lower price point.

Cons

None. I really would struggle to come up with anything meaningful. Even the customer service is first class.

David
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

Score!!!!!

It's been great. I spent years trying to find a CRM that was simple to use, yet effective. Finally came across LACRM and will only be using them moving forward. Staff is also friendly, which is icing on the cake.

Pros

Simplicity & staff is friendly. No comlaints.

Cons

You already fixed the one complaint I had, completing tasks in bulk.

Carmaria
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 14/10/2024

Rave about LA review

It was good compared to other sites ive used

Pros

Some of scheduling functions dont work properly

Cons

Nothing i thought it was a great product

Deniz Nur
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 4/11/2023

100% What it says on the label

We're very satisfied with Less Annoying CRM. We have a very small sales team and I think it fits perfectly because it's priced a lot lower than most CRMs, it was easy to set up, but at the same time it still has 95% of the features we wanted. It's saved our sales team maybe adozen hours each week from having to do everything manually, and it's contributed to our revenue from that side thanks to everything now being logged and done in a more systematic way.

Pros

It's a much simpler CRM solution than some of the other well-known ones out there. This meant that its setup took far less than it would've to set up a more complex CRM. But it also manages to maintain an impressive set of features lke automated workflows, email sequences, custom properties, etc.

Cons

It might be a problem if you're planning to quickly expand your sales team. It's only really designed for SMBs and small sales teams so you'd probably have to move over to a different tool once you're past a certain scale.

Alternatives Considered

Sage CRM and Salesforce Sales Cloud

Reasons for Switching to Less Annoying CRM

We really needed something reasonably priced and easy to manage on the IT side, and the other two looked very complex and were unnecessarily expensive for the scale we wanted.
Pam
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/5/2024

Pam Aber Business Development Manager

The experience has been great. Their team is very responsive to your needs. Training is great to get you up and running.

Pros

This is a great way to organize all of your leads and to follow up with your clients in a timely manner.

Cons

I really do have any cons. I have been using the system for almost 4 months and I cannot find anything that I do not like.

Dave
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/3/2024

Easy Start

LACRM has enabled us to jump in and get it done : )

Pros

LACRM is the easiest to start and to use - by far! They live up to their name.

Cons

Obviously LACRM feature-set is less than others on the market. It's also what makes their service simple.

Blake
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/12/2023

Great Product!

I would recommend this product to almost any small to medium-sized business.

Pros

Less Annoying CRM's value is incredible and it's product capabilities and ease-of-use are excellent.

Cons

As our CRM instance has become more and more populated with contacts, we have noticed that the system has begun slowing down, which causes some productivity loss.

Alternatives Considered

Zendesk Suite

Switched From

Salesforce Sales Cloud
wissal
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/12/2023

Amazing software

Less Annoying CRM may be a valuable option for users looking for an affordable and user-friendly CRM solution.

Pros

Less Annoying CRM's combination of features and affordability may make it a valuable tool for users looking to streamline their workflows and improve their customer engagement.

Cons

perfrect software and good experience whid less Annoying CMR

621 reviews

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