About Really Simple Systems CRM
Really Simple Systems CRM pricing
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Alternatives to Really Simple Systems CRM
Really Simple Systems CRM Reviews
Feature rating
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Cost effective CRM for small business
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.
They have a responsive team and have constantly improved the CRM over the years.
Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.
The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.
The marketing module has been a significant driver for new business, and again is very cost effective.
The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.
The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.
Document storage is straightforward with drag & drop functionality.
Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Response from Really Simple Systems
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Industry: Translation & Localisation
- Company size: 2-10 Employees
- Used Daily for Free Trial
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Review Source
Easy to use and implement
I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.
Pros
This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.
Cons
Time will tell but at the moment it looks good.
Alternatives Considered
HubSpot CRMReasons for Choosing Really Simple Systems CRM
Too expensive and frankly lousy customer service.Switched From
Salesforce Sales CloudReasons for Switching to Really Simple Systems CRM
Much more aligned with the way i work- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
An inexpensive alternative.
Pros
It is inexpensive compared to the competition and easy to use.
Cons
The Mail marketing tool lacksin customization options. You can drag and drop some premade sections, but can't do much more than that.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Exactly as the name suggsets
RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.
Pros
RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.
Cons
Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report
Reasons for Choosing Really Simple Systems CRM
Simple and easy way to view and track pipeline.Reasons for Switching to Really Simple Systems CRM
Cost was the biggest reason, as well as the simplicity of the UI- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Good software for smaller companies
Pros
Easy to use and train staff on. Support is excellent
Cons
as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer
