About POS Nation for Retail







POS Nation for Retail pricing
POS Nation for Retail does not have a free version and does not offer a free trial. POS Nation for Retail paid version starts at US$59.00/month.
Alternatives to POS Nation for Retail
POS Nation for Retail Reviews
Feature rating
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
CAP is perfect for managing a retail shop with lots of product and customers
For us, the inventory control is the most valuable. We have a bead shop with hundreds of small items that would be impossible to manage without CAP. We know what's selling, who is buying and when to reorder or put on sale to move out. We know what our overall financial position is constantly.
Pros
Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever. I can't imagine what more could be needed.
Cons
We started using CAP when we first set up our business over 20 years ago and have enjoyed the upgrades over the years. Now with the incredible support we are getting today it is wonderful. The program is sophisticated and with so many options it is so much easier to utilize more features with the new support available. I wish we had access to that years ago. I spent a lot of time with trial and error trying to utilize different features but now I can just pick up the phone and within a very short period of time, I've got my questions answered or problems solved!
Response from POS Nation
Diana,
POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We are so happy to hear that you love the Back Office feature and the upgrades over the years. We are excited to continue working with you throughout the years to come!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Intuitive, comprehensive, easy to learn, with a great team behind the product to offer help!
5 stars from day one!
Pros
The whole system rocks. It’s easy to learn, the features are exactly what I need - I don’t think there is a single feature I would add. Checking customers out is easy, credit card processing is seamless, and the features, like the hot keys, discounts, and ability to examine the data and make decisions based on real time information is key to my profitability.
Cons
The only thing that I would alter is the search feature when looking up an item - the “search” button is above the entry field - when intuitively - most people go to their right where the return button normally is - it’s a small thing - but annoying when you’re in a hurry. When programming the hot “add” button - which intuitively you’d think would add a hot key - adds a “set” - you have to use the “change” button to add a hot key to a “set” - that is also a bit weird and not as easy to grasp when you’re starting out. It’s not a deal breaker in any way shape or form - as the hot keys themselves are an awesome feature - it’s just two little things that I find a bit annoying.
Response from POS Nation
Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Terrible team, horrific software and non-reliable hardware!
Pros
Great liars and getting customers onboard.
Cons
Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars.
Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research.
Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction.
Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service.
I emailed my concerns to [SENSITIVE CONTENT HIDDEN], but yet to receive any response.
Do you want to start your day asking yourself if your POS system is going to work or not?
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Good value for small business
Cap is very helpful, solves problems readily, have great features, like off site back up, and is easy to use and change as needed.
Pros
This software is easy to use, has a lot of features, and can be used in a limited way then expanded asfeatures become needed. Ability to sell misc. items not in inventory.
Cons
There is a lot of features, that I am not familiar with and take time to learn, but as a small business it is hard to find that time. Would like to be able to amend a sale after the fact(ie change a visa charge to a mater card without reringing, or unvoid a sale )
Response from POS Nation
Karen,
Thank you for your feedback regarding our POS System and service. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business. In regards to amending the sale after the fact, feel free to call our technical support team at 704-405-5089 and they can help walk you through this process. Thank you again and we look forward to working with you!
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Love our POS System
We are a Christmas Tree Farm with a fairly large gift shop. We are only open seasonally and POS Nation is willing to work with us during the time we are open. This system has allowed us to have total control of the trees in the field, the number of trees sold, and aided us in knowing when to close the harvest. Our entire gift shop is now in the data base which allows for quick and accurate checking-out of the customers. We have also integrated our CC processing in with the POS system and everything works great! I can't say enough good about our experience with POS Nation.
Pros
How easy it was to enter the entire inventory into the system. The speed with which you can check out a customer! And the ability to run easy accurate reports at the end of the day, week or year!
Cons
I can't think of anything I don't like about the software. Anytime I have had a problem, the system had what I needed, I just didn't know how to use it. Customer support has always solved my problems and taught me what we needed to know. Or better yet, how to use the system.
Response from POS Nation
Thanks for the review, Phil! We're glad you're enjoying the software and find it easy to use.
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