--- description: Review of Creatio CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Creatio CRM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [Creatio CRM](/software/5948/marketingcreatio-international) # Creatio CRM Canonical: https://www.softwareadvice.ie/software/5948/marketingcreatio-international Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/5948/marketingcreatio-international?page=2) > Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration. Creatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration. And Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows. > > Verdict: Rated **4.7/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 150 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Creatio - **Location**: Boston, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Pricing Details**: CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian - **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 70 more ## Features - "What If" Scenarios - A/B Testing - ACH Payment Processing - AI Predictive Insights - AI Predictive Maintenance - AI Summarization - AI Text Generation - AI Text Summarization - AI Text-to-Speech - AI Writing Assistant - AI and Automation - AI-Based Risk Scoring - AI-Based Talent Matching - AI-Chatbot for Citizen Support - AI-Driven Fraud Detection - AI-Powered Tender Analysis - AI/Machine Learning - API - APIs - ATM Management ## Integrations (23 total) - Apollo - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.softwareadvice.ie/directory/393/healthcare-crm/software) - [Account Management Software](https://www.softwareadvice.ie/directory/3606/account-management/software) - [Online CRM Software](https://www.softwareadvice.ie/directory/387/online-crm/software) - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Insurance CRM Software](https://www.softwareadvice.ie/directory/342/insurance-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18803 reviews) 2. [HubSpot CRM](https://www.softwareadvice.ie/software/1854/hubspot) — 4.5/5 (4481 reviews) 3. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6993 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.ie/software/216694/kylas) — 4.8/5 (620 reviews) 5. [HubSpot Sales Hub](https://www.softwareadvice.ie/software/21946/hubspot-sales-hub) — 4.5/5 (506 reviews) ## Reviews ### "Awesome marketing and reporting abilities" — 5.0/5 > **Tapani** | *21 May 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Having the ability to check lead profile accuracy and search the system for duplicate leads is a huge plus. Another great feature is having the ability to connect leads to relevant accounts to enrich lead data. Tools for reporting are awesome: we were able to integrate bpmonline with other tracking solutions so it drastically helps us to identify traffic sources, chanlles and link this data to leads or accounts. > > **Cons**: Offer more design features in the marketing campaigns. Overall I liked the reporting but dashboard export is a minus > > Data segmentation, functionality limitations, better understanding of customer behavior, reporting for SEO and other digital marketing purposes ----- ### "Very happy with the UK team" — 5.0/5 > **Verified Reviewer** | *24 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10 > > **Pros**: Great value for money, great team in the UK that was able to answer every question and took the time to actually listen > > **Cons**: No complaints on the software itself, if there was an easy way for me to build out custom integrations myself that might be helpful. ----- ### "Unreliable Telephony, 4+ Hour Outage, and Poor Support" — 1.0/5 > **Aantt** | *28 July 2026* | Marketing & Advertising | Recommendation rating: 1.0/10 > > **Pros**: The UI looks decent, but it's completely ruined by frequent system instability and broken telephony integrations during work hours. > > **Cons**: Horrible telephony reliability (Velvetel) and terrible support SLA. Media server errors caused a 4+ hour total outage for our telemarketing team. Support provided no ETA, no workaround, and only sent useless boilerplate replies. > > Extremely frustrating for enterprise operations. The software is unreliable for call centers, and the vendor lacks emergency escalation during major downtime. I do not recommend this for high-volume sales teams. ----- ### "Low cost, great support\!" — 5.0/5 > **Ryan** | *12 June 2026* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: Easy to use and very flexible. Integrates with a lot of other platforma and has a great support network > > **Cons**: There isn't much to dislike. I would like to see a lower entry point for the smb market so more people can experience Creatio ----- ### "Great experience with Creatio\!" — 5.0/5 > **Vine** | *12 June 2026* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: Ease of use and how accessible it is for any person regardless of their technical level to start implementing features. > > **Cons**: For any custom features needed, complicated complex code needs to be written which is expected. Also, it is hard for multiple people to develop on the platform. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/5948/marketingcreatio-international?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/5948/marketingcreatio-international) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data