--- description: Review of CandyBar Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CandyBar | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [CandyBar](/software/59586/candybar) # CandyBar Canonical: https://www.softwareadvice.ie/software/59586/candybar Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/59586/candybar?page=2) > CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports. CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received. CandyBar also provides a dashboard that helps store owners to analyze loyalty program performance based on the customer feedback. Store owners can invite customers to provide feedback for the reward program specifically and for general service after a visit to the store. The solution is priced on a per month subscription basis which includes support via email. > > Verdict: Rated **4.6/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 8 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Anafore - **Location**: Singapore, Singapore - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan. For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Singapore, United States ## Features - Activity Dashboard - CRM - Customer Activity Tracking - Customer Database - Customer History - Discount Management - Engagement Tracking - Gift Card Management - Loyalty Cards - Loyalty Program - Member Portal - Membership Management - Referral Tracking - Rewards Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.ie/software/105459/guusto) — 4.9/5 (3441 reviews) 2. [RepeatMD](https://www.softwareadvice.ie/software/427882/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.softwareadvice.ie/software/324113/kangaroo) — 4.9/5 (248 reviews) 4. [Smile.io](https://www.softwareadvice.ie/software/329197/smile-io) — 4.9/5 (67 reviews) 5. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.ie/software/278379/gift-card) — 4.8/5 (37 reviews) ## Reviews ### "Best Loyalty Program" — 5.0/5 > **Deborah** | *19 October 2019* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership. > > **Cons**: I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us. > > The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with. ----- ### "Candybar is a super easy loyalty program with good functionality" — 4.0/5 > **Kelly** | *1 August 2018* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok > > **Cons**: there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing \& our computer when we are doing stamps, but it really is very user friendly and worth a try. > > we don't have to print loyalty cards anymore ----- ### "Good" — 4.0/5 > **Diana** | *20 November 2020* | Financial Services | Recommendation rating: 5.0/10 > > **Pros**: Customer Service: Good attitude and fast and concise responds from Mardie > > **Cons**: There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team ----- ### "Great support\!" — 5.0/5 > **Laura** | *17 March 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The support team is great\! Vino \& Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address. > > **Cons**: The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement. ----- ### "Candy Bar for a Loyalty Program" — 5.0/5 > **Stephanie** | *25 September 2019* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: It’s ease of use and easy for our operations team to understand to use. > > **Cons**: Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn > > Pretty good plus great after sales services by the team behind Candy Bar ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/59586/candybar?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/59586/candybar) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data