---
description: Review of Katabat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Katabat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Katabat

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> Katabat is a complete end-to-end omni-channel debt-collection platform. From strategy to delivery, Katabat enables a truly customer-centric approach. Customize messaging, tone and settlement offers, delivering the right message through the customers preferred channels. Smart out-of-the box pre-trained machine learning helps you collect more, faster. Fully compliant, highly secure, trusted by major lenders.
> 
> Verdict: Rated **4.7/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 11 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Katabat
- **Location**: Wilmington, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$4,999.99
- **Pricing Details**: Request a demo and full pricing information via the website.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Automated Notices
- Borrower Management
- Business Process Automation
- Calendar Management
- Callback Scheduling
- Client Management
- Collection Agencies
- Compliance Management
- Compliance Tracking
- Contact Management
- Customisable Dashboard
- Customisable Templates
- Data Import/Export
- Document Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)

## Related Categories

- [Workflow Management Software](https://www.softwareadvice.ie/directory/4272/workflow/software)
- [Debt Collection Software](https://www.softwareadvice.ie/directory/4514/debt-collection/software)

## Alternatives

1. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (5726 reviews)
2. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13547 reviews)
3. [Trello](https://www.softwareadvice.ie/software/430585/trello) — 4.5/5 (23487 reviews)
4. [ClickUp](https://www.softwareadvice.ie/software/123064/clickup) — 4.6/5 (4561 reviews)
5. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (2887 reviews)

## Reviews

### "Fantastic cost effective solution" — 5.0/5

> **Syed** | *20 April 2018* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I have used the Katabat solution in 2 organisations in Australia and found it both times to be a very effective tool for managing both collections and customer lifecycle. The interface is both easy and simple to use as well as backend changes in the system can be done quickly.
> 
> **Cons**: None that I came across in my time using the software from both my front line staff as well as team management.

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### "I used the Debt Management platform at a previous employer and was extremely pleased with it all." — 5.0/5

> **Tyler** | *8 May 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The entire process could not have been smoother.   From the writing of the business requirements, testing, training,  implementation, on going support, troubleshooting, IT,  everything was extremely efficient and effective.   The post roll out support was second to none.  The Relationship Manager was always available and readily willing to assist in any way, but he was not the only one.   Everyone from the  President  to the trainers made me feel like I was the only customer on the books.
> 
> **Cons**: The only drawback was one my Company's side.  They did not tap into the true potential of the product and all the services they provided.
> 
> One stop shopping for my collections reps.   Instead of searching several out dated platforms, this product allow them to have all the information at their fingertips.  Production and overall associate morale increased drastically.

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### "Solid, industry leading product" — 4.0/5

> **Tom** | *23 April 2021* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: The strategy and workflow modules enable heightened control and execution of outreach strategies.
> 
> **Cons**: Alerting and oversight features have been improved since launch
> 
> Overall very strong partnership and great service from the Katabat team

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### "Detailed requirements gathering, efficient deployment and met business objectives." — 5.0/5

> **Kelly** | *2 May 2018* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Straightforward integration with multiple legacy systems and easy for operators, analysts and agents to learn and ramp up to produce results.  Powerful strategy  engine that works across the customer life cycle.  As a top 20 mortgage lender/servicer, compliance was an important factor in our decision to purchase and the platform delivered on each challenging requirement we presented.
> 
> **Cons**: Not necessarily a bad thing, but the platform is incredibly powerful.  This means strategists and operators need to  challenge themselves to not just do what they always done.  The power of the platform is using it to also test new ideas.
> 
> Reduction in loss rates, operational costs,  errors.  Improvements in customer satisfaction (NPS) and agent ramp time.  Better adherence to ops policy and compliance.

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### "Empowering clients through effective and agile solutions" — 5.0/5

> **Chris** | *23 April 2021* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy use yet effective strategy engine.  Infinite Workflow Management capabilities.  Comforting and flexible governance controls.  Best in class product support and initiative delivery team.
> 
> **Cons**: Adaptability to changing accessibility WCAG standards.
> 
> The software is highly adaptable and end user friendly.  Easy integration with up/down stream systems.  Strategy Engine is superb.  The Katabat team are professional, solution and client oriented, and great people.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/60723/katabat-restore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/workflow/katabat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/60723/katabat-restore> |
| en-GB | <https://www.softwareadvice.co.uk/software/60723/katabat-restore> |
| en-IE | <https://www.softwareadvice.ie/software/60723/katabat-restore> |
| en-NZ | <https://www.softwareadvice.co.nz/software/60723/katabat-restore> |

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