About Clover

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware options, a mobile POS option, contactless payments, plus more. Clover Dining is the main POS app built specifically for restaurants. With the Clover POS system, businesses can streamline payment processing, sales, and inventory management, plus more. Clover can replace outdated processes involving a cash register, paper receipt printer, label printer, barcode scanner, plus others. Payment processing supports PIN and chip card payments, credit card swipes, Apple Pay transactions, and contactless payment types. Additionally, the Clover POS program integrates with QuickBooks, includes a time clock to track clock-in and clock-out times, and manages vendor maintenance and purchase orders. Hardware components offered include the countertop Clover Station, Clover Go card reader, Clover Mini POS station, the Clover Flex mobile payment processor, plus more. Additionally, the Clover App Market offers various solutions including gift card branding, marketing promotions, detailed analytics, online store integration, plus more. With the Clover POS dashboard, businesses can visualize key data metrics in real-time. Other features include order tracking, menu editing, and data reporting.
Clover Software - Clover POS - Dashboard
Clover Software - Clover POS - Configure home screen
Clover Software - Clover POS - Track orders
Clover Software - Clover POS - Generate bill
Clover Software - Clover POS - Edit menus
Clover video
Clover Software - Clover POS - Dashboard - thumbnail
Clover Software - Clover POS - Configure home screen - thumbnail
Clover Software - Clover POS - Track orders - thumbnail
Clover Software - Clover POS - Generate bill - thumbnail
Clover Software - Clover POS - Edit menus - thumbnail

Clover pricing

Clover does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Clover Reviews

Feature rating

Value for Money
3.6
Functionality
3.9
Ease of Use
4.1
Customer Support
3.4
5 reviews of 423 View all reviews
Jessica
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 19/7/2019

One of the Better Deal Apps

In conclusion, ease of use and navigation not an issue. It isn't the most decorative in aesthetics but simple is good. I can't wait to see what other places near me joins the rank of discounts and to build a relationship with their local customers through it as I have through some of mine.

Pros

Although there do not seem to be a whole lot of businesses that use this App (compared to others, in a rather urban area), it does have growing promise. It either seems that this among two other apps are namely used by businesses here in and around Atlanta.

For what it is worth though, it is rather easy to navigate as a User and I like how well it keeps up with data and my purchases. Usage has never really been a problem.

I really enjoy the feature where a simple ''like/dislike'' display can be left for the Manager. I've been told that is something that is in fact received, so a great way to have voices of patrons or concerns heard in a discreet way. Nice feature!

Cons

Although very rare, scanning has been an issue, but I haven't had this issue in a long time and it may have even been the network at fault. Other than just looking forward for more business to grow from it, I have nothing really that I don't like about this app.

Elizabeth
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 10/5/2020

Almost Great...

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Pros

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Cons

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Alternatives Considered

Aloha EPOS

Reasons for Choosing Clover

Better overall bundles and all inclusive services made clover a sole replacement for multiple previous softwares.

Switched From

Square for Restaurants

Reasons for Switching to Clover

Again it allowed for the use of only one company/software versus having to use multiple items for different needs such as pos transactions, inventory, scheduling etc.
Christina
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/4/2023

Easy to learn

Pretty happy with the system. Though I wish I could change banks with my current system.

Pros

Coming from old technology and little tech skills, I was able to learn the basics pretty quickly. I continue to learn new things when I have time to play with the system.

Cons

It is hard to go through all the loops to get to support.

Carol
  • Industry: Retail
  • Review Source
Value for Money
1
Features
1
Ease of Use
1.5
Customer Support
1

1
Reviewed on 22/9/2016

Clover not a choice for retail, very misrepresented and pricey

Pros

There is absolutely nothing that I like about this product except maybe the appearance and not too bad adding in stock that is already in the system.

Cons

This is marketed as a state of the art POS system with added capabilities through apps. However the base system is so limited that i would not even consider it a POS system, but more of an expensive payment processor. I had researched retail systems and most have lots of features and capabilities such as accepting unlimited bar codes, include a wide variety of detailed reports, inventory management including tracking of stock, re-orders, keeping track of back orders, client records, all kinds of very basic needs to a retail store. When the bank presented this system, I asked very specifically about its capabilities and gave very clear information on what I needed in a system. The rep assured me that it not only did all of the basics that I needed, but it also had apps that were available for customizing and expanding , such as going into also having an online sales presence. So, I feel it was either deliberately misrepresented or the rep is not trained at all on what the system offers and did not feel it important enough to get valid answers. The basic system does not even include basic necessary functions for retail. 1) it has a 15,000 bar code limit, plus other limits for categories and modifiers. - Their solution is for you to create new bar codes per item and just use the modifiers and what not to make up for it - however the modifiers and such also have limits. 2) it does not allow more than one wholesale cost per bar code. So if you obtain stock at differing prices due to seasons, volume, clearance, or price increases - the new prices over writes the original price put in. There is no way to have different cost for the same item. So again their suggestion is creating new bar codes for new pricing or to have a separate system for tracking cost of goods. 3) The reports are nominal. They look like ticker tape reports. No report gives information usable for a purchase order. I made the categories my suppliers so I could easily use the category report to reorder sold products, but the product and bar codes are not part of the report, so the only indicator of which item it is is the description and price. There are also few types of reports available compared to other systems I had looked at. 4) There is no purchase order capability in the base system, so also no way to track orders, back orders or way to easily know what to even order from sales or stock quantities. 5) I have had multiple times where items are put into inventory only to have them not show up when scanned at the register. Part of the time, I will go into the inventory app later and find the item with all of the necessary info there, but for some reason it is not getting picked up by the register app. Other times it isn't there and even after going back and re-entering again, I still have same problem, so I have resorted to running these items as a customer item which has further screwed up the accuracy of my inventory. 6) Due to various glitches (items not showing up in or possibly not even being subtracted properly from inventory) my inventory is nowhere close to accurate and at some point will have to be fixed. 7) To order or check inventory has to be done almost exclusively by physically going through my store to see what truly is in the store and what is needed and then typing up an order or report from that. 8) new inventory is all added manually rather than the scanner adding into the inventory app. So if you have two on the shelf, but two more you add it to make now 4. There is nothing that shows you who or what manually added or subtracted from the inventory app or when. You can assign specific access to specific functions, but I have found no oversight at all, there is no way to see what they are actually doing besides their name by the transaction they oversaw at the register. This is only the beginning of what this system lacks. 9) The only way to make up for these shortfalls is through the app store (which they had told me was for customizing, expansive needs - not basic functions). I still have yet to see anything that really covers everything this system lacks and each app costs monthly and I could easily be spending somewhere between $99 and $250/ month on an app - and its a thrid party app, that though approved, is not guaranteed, and then it is more customer service reps to deal with. I have been unable to get any decent or helpful responses from customer service reps just with the system itself - can't imagine what it would be like with glitches between apps and the system.On top of all of what the system does not do, I got mine though a lease which is way more expensive then it was presented to be, and the lease is "iron clad, unbreakable" with no guarantee the system works for my situation. I have taken it to corporate level and the best I have gotten so far is an apology that I have been inconvenienced but still denying me the ability to get out of the lease. This is so non-functional for a dance store with lots of shoes, that I will have to get another system while paying for this one while I fight to get it resolved. The only reason I leased this system was the answers given to me bto very thorough questions and it was 100% misrepresented. I hate dealing with tech anything by phone and it looked like a simple solution - on the ground set up and my bank, merchant services, POS all basically through the same place. What a disaster it has been. Has made everything more time consuming then if I had just had a basic old fashioned register and done books handwritten and not had to spend so much. The purpose of the point of sale system was to simplify book keeping and have all of the inventory, purchase orders, client info, etc. all in one system. This does absolutely nothing well except possibly process the payments - at what is seeming like pretty high fees.

Arif
  • Industry: Broadcast Media
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 28/1/2023

popular point of sale (POS) system for small businesses

Overall, Clover is a great choice for small businesses looking for a comprehensive and flexible POS system. It offers a wide range of features, is easy to use, and is supported by a responsive customer support team.

Pros

Clover is a popular point of sale (POS) system for small businesses. The system offers a wide range of features, including inventory management, financial reporting, customer management, and integration with various payment processors. The user interface is easy to navigate and the system is relatively easy to set up. The customer support team is also very responsive and helpful. One of the biggest advantages of Clover is its flexibility. It can be used on a variety of devices, including tablets and smartphones, which allows for easy and efficient transactions on the go. Additionally, Clover offers a wide range of hardware options, from basic card readers to full-featured POS terminals, so businesses can choose the option that best fits their needs.

Cons

Conecting with another hardware is litlebit tricky, only expert can do this.

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