---
description: Review of Twig AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Twig AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Twig AI](/software/620877/Twig-AI)

# Twig AI

Canonical: https://www.softwareadvice.ie/software/620877/Twig-AI

> Twig AI is a cloud-based AI agent platform that helps customer support teams across B2B SaaS, fintech, e-commerce, and healthcare businesses handle customer inquiries. Small to mid-sized companies can use Twig AI to automate responses, resolve tickets, and reduce the workload on human agents. Core features include AI-powered ticket resolution, knowledge base integration, multi-channel support, and analytics dashboards that track response times and resolution rates. These tools help support teams answer questions faster and maintain consistency across interactions. Twig AI connects with existing help desk tools and documentation sources, so teams can get started without rebuilding their workflows. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Twig.so
- **Location**: San Francisco, US
- **Founded**: 2022

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, French, Spanish, Swedish
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)
- [Customer Support Software](https://www.softwareadvice.ie/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/620877/Twig-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/620877-Twig-AI/> |
| en-AU | <https://www.softwareadvice.com.au/software/620877/Twig-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/620877/Twig-AI> |
| en-IE | <https://www.softwareadvice.ie/software/620877/Twig-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/620877/Twig-AI> |

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