Click2Coach does not have a free version.
RingCentral Contact Center
- Industry: Hospitality
Fantastic relationship with Envision and this product for many years!
I like the user-friendly functionality, the agent interface, and Envision's support team.
We waited a little longer than expected for a "Find the Agent" functionality, but we have it now and it works great.
- Industry: Legal Services
The ease of use, the use voice of the customer data to find out what is trending now, and being able to use that data to make intelligent decisions.
It does not increase operational efficiency with multi-dimensional analytics to take agent performance to a whole new level.