About Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships. Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness. Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.
Bullhorn ATS & CRM Software - Dashboard
Bullhorn ATS & CRM Software - Job List
Bullhorn ATS & CRM video
Bullhorn ATS & CRM Software - Dashboard - thumbnail
Bullhorn ATS & CRM Software - Job List - thumbnail

Bullhorn ATS & CRM pricing

Bullhorn ATS & CRM does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Bullhorn ATS & CRM Reviews

Feature rating

Value for Money
3.7
Functionality
4.0
Ease of Use
4.1
Customer Support
4.0
5 reviews of 1,024 View all reviews
Jesica
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 7/3/2019

Great for recruiters

This platform turned out to be really handy for candidate recruiting. Users should pay special attention to the report functions, as they are really helpful in recruiting. For people who like everything individually organized and neat, it’s a lifesaver.

Pros

- A truly simplistic layout
- Seamless integration of all data from different sources to one complete Bullhorn database.
- Efficient tasklist and search
- Managing client and talent leads has become much easier
- A real time saver
- Contact list is searchable and easy to navigate
An extremely useful service for integrating databases (e.g. client and sales, recruiting data etc). Bullhorn is one of the best CRM’s I have worked with. Simple, clean visuals, intuitive functions, good integration features. Allows synchronization with other programs and tools.
- Customizable, with lots of functions
- Compatible with tons of other software

Cons

- Some problems with user interface, like popups
- Refreshing posts is sometimes delayed, especially if they are close in time
- Small window sizes, requires lots of scrolling action
- Speed – data transmission could be much faster
- Needs a lot of updating and administration (which is honestly the problem of all CRM sofrware)
- Keeps old data which you have to delete manually, or it will interfere with current priorities

Stacey
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 6/12/2019

Great ATS, the best one I have used as a Recruiter

Bullhorn ATS is overall a great tool for our recruiting team and we enjoy using it. It integrates well with a lot of the other tools we use to improve the candidate experience including Herefish, LinkedIn, TextUs, etc. Wish customer support was a bit stronger with stronger, long-lasting solutions, but overall we like it.

Pros

Integrates with a lot of other software we use like TextUs, Herefish, LinkedIn, LinkedIn Jobs, etc. We also like that it has a lot of capability and functionality, more than other ATS's I have used. It also has a fairly easy to use interface and a lot of training materials, which makes it easy to onboard new recruiters on to our team.

Cons

Customer Support is very unhelpful when we try to add new functionality, suggest Bullhorn updates, or if we have a system issue. We have not been impressed with their problem-solving or timely support.

Marissa
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 11/1/2023

Sourcing Specialist Review

Pros

The ease of navigation throughout the platform.

Cons

Would love to have the ability to mass import files - specifically candidate resumes.

Chuck
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 10/2/2017

Bullhorn review

I'm a former MaxHire advocate, user, trainer, etc. Love the platform. So this is kind of like a Chevy fanatic reviewing a Ford :-)

Pros

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

Cons

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!

Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.

The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.

Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.

Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.

Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

Glane
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5
Reviewed on 25/11/2022

More placements plus potential clients

I only knew recently that you can simply drop a downloaded PDF from a LinkedIn profile of a candidate into Bullhorn and it auto-populates the fields which makes the work faster.

Pros

I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster.

Cons

Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software.

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