--- description: Review of bestPT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: bestPT | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [bestPT](/software/6377/bestpt) # bestPT Canonical: https://www.softwareadvice.ie/software/6377/bestpt Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/6377/bestpt?page=2) > BestPT by BILLING DYNAMIX, LLC is a cloud-based ONC-certified practice management solution designed for physical therapists. It offers patient scheduling, electronic health records (EHR), billing and compliant documentation within a suite. BestPT enables users to integrate billing and claims data with patient records, allowing users to manage no-shows, process credit cards and set up automated phone reminders. Users can get a view of their practice’s overall performance from the main dashboard using statistics such as backlogs, no-shows, new patients and cash payments. Staff can also process claims and get a full list of unbilled appointments, underpaid insurance claims and unsigned notes. Physical therapists can keep documents while remaining HIPAA-compliant and gain access to patient demographics, schedules and charts. BestPT provides automated alerts that notify users of corrective tasks needed to fix or prevent office problems and keep practices apprised of potential auditing issues. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Billing Dynamix - **Location**: Clearwater, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Per Feature - **Pricing Details**: bestPT offers 3 different software plans: In-house, Full Service, and Franchise. Contact bestPT for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Appointment Management - Assessment Management - Billing & Invoicing - Care Plan Management - Case Management - Charting - Claims Adjuster Management - Claims Management - Claims Scrubbing - Claims Settlement - Claims Tracking - Client Portal - Co-Pay & Deductible Tracking - Code & Charge Entry - Coding Assistance - Compliance Management - Compliance Tracking - Confirmations/Reminders - Customer Management ## Integrations (3 total) - Constant Contact - Keap - WebPT ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software) ## Related Categories - [Claims Processing Software](https://www.softwareadvice.ie/directory/4761/claims-processing-software/software) - [Certified EHR Software](https://www.softwareadvice.ie/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) - [Speech Therapy Software](https://www.softwareadvice.ie/directory/450/speech-therapy/software) - [Medical Practice Software](https://www.softwareadvice.ie/directory/4/practice-management-software/software) ## Alternatives 1. [Pabau](https://www.softwareadvice.ie/software/190306/pabau) — 4.7/5 (613 reviews) 2. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) 3. [DocVilla](https://www.softwareadvice.ie/software/246945/docvilla) — 5.0/5 (74 reviews) 4. [Practice Better](https://www.softwareadvice.ie/software/302507/better) — 4.8/5 (96 reviews) 5. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (843 reviews) ## Reviews ### "Best software out there" — 5.0/5 > **Erica** | *5 August 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Easy to manage, easy to understand especially in a big company like ours > > **Cons**: Always works GREAT, never crashes or freezes. > > Use this has helped our company a great deal ----- ### "Very helpful service for a great program" — 5.0/5 > **Dillon** | *31 July 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I really enjoy how fast and responsive the costumer care is. If you have a problem and leave a review on the program and or send them a "task" they will respond very quickly. The "help" button is also very informative and easy to use. There is always more than one way to access the information you desire. While you're writing a doc you can easy jump from the schedule to tasks then back. If you need to send a note to the front desk (or where ever ) with patient info, the PT file can easily be attached and sent securely to the your desired person. The schedule is very versatile and easy to use. It can easy be modified for any clinic and any number of providers. It also has numerous colors to choose from for different kind of activities scheduled. > > **Cons**: Some of the words used are confusing. Instead of using the word "sent" in their messaging system, they use "owed." simple things like that which are a little confusing at first but it gets easier after a few sessions. > > Billing Dynamix is a great medical billing software\! They are very responsive to all potential problems and provide great and super fast feed back. When I first started using this program, there were a few things I found inconvenient (it was only because I wasn't aware of how to properly navigate the system). I left a review in within maybe an hour or two, Billing Dynamix was calling me trying to reach out and help. They immediately helped me learn and navigate the part of the system I was having problems with. The training session lasted about 45 mins and I knew (as far as I can tell) all the ins and outs of that part of the system. When you get this billing software, you'll come to find out that there are many ways to navigate the system. There is no one set way, and that is something I love. If you need information on a patient there is always numerous way to find said information. When you do a training session they call your phone or do a "Hangouts" call so they can see your screen and give you on the spot feedback. Before the end of the call they always look for ways they can improve their costumer service and their system. Lastly, your next session is scheduled so you always have your next training to look forward to. ----- ### "Great to work with\!" — 4.0/5 > **Cheryl** | *11 August 2015* > > Our clinic is a pediatric OT, PT and ST clinic. We started using this program in 2010. It has made our clinic flow so much easier and our payments are coming in much quicker than they used to\! It was not set up originally to do multiple disciplines (especially speech) but the team at bestPT has worked with us to make changes that will fit our clinic\! Tom and Naomi are our "coaches" and they check in with us once a month to make sure everything is working the way it is supposed to\! They are also quick to respond to any tickets that we open on the workbench when we have problems. We are still having to "tweak" some things for our speech therapists but overall this is a great program\! It's the best of scheduling, treatment notes, and billing/posting all in one...and most of all, customer service is THE BEST\! ----- ### "CUSTOMER SERVICE/BILL REVIEW" — 4.0/5 > **CHRISTINA** | *30 August 2019* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: ITS AN EASY SOFTWARE TO USE ON MOST ASPECTS OF OUR OFFICE > > **Cons**: SOMETIMES MY TICKETS ARENT ANSWERED QUICKLY, BUT AS I WAS TOLD WE NEED TO CHANGE THE URGENCY OF THE TICKET ----- ### "Niva Health Review" — 5.0/5 > **Kory** | *19 November 2021* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly and includes videos of common issues to assist in real time. All aspects of managing a business can be found in the software. > > **Cons**: There is a lot to learn but with the training provided it was easily learned. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/6377/bestpt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/6377/bestpt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data