---
description: Review of EngageChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: EngageChat | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [EngageChat](/software/648503/EngageChat)

# EngageChat

Canonical: https://www.softwareadvice.ie/software/648503/EngageChat

> EngageChat is a cloud-based customer engagement platform built on the WhatsApp Business API, serving e-commerce, eLearning, and retail businesses of all sizes. EngageChat helps teams manage customer conversations, send automated notifications, and run marketing campaigns directly through WhatsApp. Core features include a shared team inbox, broadcast messaging, chatbot automation, and contact segmentation. The shared inbox lets multiple agents handle customer queries from one place, reducing response times. Automated chatbots handle common questions without agent involvement, freeing staff for complex issues. Broadcast messaging allows businesses to send promotions or updates to large contact lists at once. The software is deployed via the cloud, requiring no installation. Support is available through email, live chat, and a knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: EngageChat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- CRM & Sales Stack Integration
- Embedded AI
- Human-in-the-loop (HITL)
- Revenue-Native Data Model
- Sales Task Automation & Forecasting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/648503/EngageChat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/648503-EngageChat/> |
| en-AU | <https://www.softwareadvice.com.au/software/648503/EngageChat> |
| en-GB | <https://www.softwareadvice.co.uk/software/648503/EngageChat> |
| en-IE | <https://www.softwareadvice.ie/software/648503/EngageChat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/648503/EngageChat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"EngageChat","description":"EngageChat is a cloud-based customer engagement platform built on the WhatsApp Business API, serving e-commerce, eLearning, and retail businesses of all sizes. EngageChat helps teams manage customer conversations, send automated notifications, and run marketing campaigns directly through WhatsApp. Core features include a shared team inbox, broadcast messaging, chatbot automation, and contact segmentation. The shared inbox lets multiple agents handle customer queries from one place, reducing response times. Automated chatbots handle common questions without agent involvement, freeing staff for complex issues. Broadcast messaging allows businesses to send promotions or updates to large contact lists at once. The software is deployed via the cloud, requiring no installation. Support is available through email, live chat, and a knowledge base.","url":"https://www.softwareadvice.ie/software/648503/EngageChat","@id":"https://www.softwareadvice.ie/software/648503/EngageChat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"}},{"@id":"https://www.softwareadvice.ie/software/648503/EngageChat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Sales Assistant Software","position":2,"item":"/directory/4614/ai-sales-assistant/software","@type":"ListItem"},{"name":"EngageChat","position":3,"item":"/software/648503/EngageChat","@type":"ListItem"}]}]}
</script>