--- description: Review of Medici Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Medici | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/4564/telemedicine/software) > [Medici](/software/65201/medici-profile) # Medici Canonical: https://www.softwareadvice.ie/software/65201/medici-profile Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/65201/medici-profile?page=2) > Medici is a telemedicine platform that offers a host of features such as secure text, voice and video messaging, ePrescribtion, eRefer, group chat, in-app billing, chat translate, data imports/exports, private phone number, organized consults, and more. Medici is designed to strengthen the existing doctor-patient relationship. Medici allows medical professionals to virtually connect with their patients and begin having consultations. Patients lists can be imported from the provider's third-party EHR systems, and patient messaging can be triggered by the provider alerting their patients to their new telehealth service. Easily collect medical payments and prescribe medications during or after a consulting session all from within the Medici's chat feature. And for patients that are not using Medici, Medici's announce feature allows professionals to send out notifications to any patients. Medici as a B2B health system provides advantages to covered employees and their families. The solution comes with a personal concierge service that takes care of all the complexities of healthcare management. From scheduling doctor visits to obtaining medical records and finding top doctors, the personal concierge ensures that the entire process is streamlined and hassle-free for members. At the core of Medici's offering is a tailored approach to healthcare, providing access to primary care, unlimited therapy, nutritionists, hospitals, second opinions, physical therapy, veterinary advice, diabetes prevention, cardiology, sleep coaching, emergency care, dermatology, and an array of specialized services. The platform ensures that each care team is crafted uniquely for the individual, addressing their current needs while also focusing on long-term health goals. Medici includes an interconnected network of top-tier doctors who strive to deliver exceptional care tailored to the needs of each member. Primary care is central to the model, with proven results. Its HealthScore feature allows members to track their health indicators and overall score. It goes even further by using AI to read moles for skin checks and providing FDA-approved heart monitors, making healthcare both innovative and accessible. Members using Medici report higher quality of life scores, significant reductions in depression for behavioral health patients, improved health indicators such as blood pressure, BMI, and blood sugar levels, and improved cost savings for families. One of the key benefits of Medici is the combination of convenience and exceptional care. From shorter wait times and no copays to emergency care, access to specialists, dedicated primary care, and personalized concierge services, Medici ensures that members receive the highest standard of care. Medici aims to reinvent healthcare, offering a virtual-first interconnected healthcare network that puts the individual at the center of care. With a focus on innovation, personalized services, top-tier medical professionals, and transformative results, Medici is changing the users experience and perceive healthcare. Medici offers support via in-app, email and an online knowledge base, along with a virtual marketing kit for promoting the service to patients. Medici is available via iOS and Android devices. > > Verdict: Rated **4.5/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 21 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Medici - **Location**: Austin, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Medici is offered across three pricing plans; Personal, Professional \& Practice Editions. Personal: Unlimited text messages, group messages, eReferrals, patient importing, and directories. Professional: Billed consultations, video \& audio consultations, ePrescriptions, chat assignment, and custom networks. Practice: Auto chat translations, patient announcements, premium marketing, and premium support. Please contact Medici for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - E-Prescribing - File Sharing - For Medical Purposes - HIPAA Compliant - Medical Billing - Multi-Provider Practice - One-to-One Messaging - Payment Processing - Practice Management - Records Management - Remote Treatment Planning - Scheduling - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.softwareadvice.ie/directory/4564/telemedicine/software) ## Alternatives 1. [Doxy.me](https://www.softwareadvice.ie/software/85649/doxy-me) — 4.6/5 (1224 reviews) 2. [Mend](https://www.softwareadvice.ie/software/45193/mend) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (843 reviews) 4. [DocVilla](https://www.softwareadvice.ie/software/246945/docvilla) — 5.0/5 (74 reviews) 5. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews) ## Reviews ### "Great for communication" — 5.0/5 > **Diana** | *7 May 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love that it is easy to use and that you can get alerts on your device when the other party you are talking to has responded. > > **Cons**: I had no issues with this software. It was very easy and very convenient for me to communicate with a veterinarian's office. > > It was really great. It stored my login information for when I had to use it again a few more times. ----- ### "Secure, lightweight and reliable telehealth product" — 5.0/5 > **Patrick** | *9 April 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to setup for both providers and patients. That was a big concern for us when deciding what telehealth product to implement. The text feature is awesome\! Our physicians are very happy they have the freedom of interacting by text. Also, the customer support for this product is top notch. > > **Cons**: We are currently in the process of integrating with our scheduling system. Its too early to tell at this point. > > Medici helped us quickly pivot our business from in person visits to virtual which allowed us to continue providing care for our patients whether face to face or virtual. We had a great experience from first contact to where we are today. ----- ### "Platform that does not do it all yet" — 3.0/5 > **Jaime** | *11 April 2020* | Veterinary | Recommendation rating: 2.0/10 > > **Pros**: The .pdf generated for records at the end of consult > > **Cons**: Cannot record voice or video Cannot change price of consult based on time Some consults are getting way underbilled others are overbilled > > I have had several dropped calls, electronic sounding skipped conversations, several choppy videos and it is very expensive compared to what my colleagues were using. I could be using free skype to do this as well as screen shots of my chats and just billing before my time is offered. I was told I rolled in at $125/month on billing but it appears I will be billed $150 according to the online level of my membership- and all of my colleagues are using free or much lower cost platforms. I am expecting to see an explosion of technology to be able to justify the cost of this as I have already put over 6 hours into this month and I haven’t yet paid for the platform use. ----- ### "Excellent, full featured and reliable" — 5.0/5 > **John** | *10 April 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy sign up \& login for patients \& docs Fast \& reliable video connections Able to charge or not charge for each telemed consult at time of service, Medici handles transaction Can upload patient \& phone list to Medici to notify patients at startup \& ongoing, and link to download page Both smart phone \& Web apps -- staff can monitor \& reply to patients Patients \& doctor can upload \& download docs \& photos via Medici Library of frquently uploaded cocuments, can be added to by doctor to send to patients Eprescribe within the app Text consult can be converted to audio or video chat by doctor > > **Cons**: Cannot directly import consult text into EMR; need to cut \& paste Document library has tiny icons on phone app, hard to identify specific document to upload > > After looking around the Internet and reading reviews (well before COVID-19), I started using Medici, and I have been very happy with it for the last 4-6 months. It has an iPhone, Android and Web app, and allows texting, audio and video calls. It has a free version, but the paid version with all the features is $125/mo, with a 3 month initial commitment, then month to month. The list price is $149, but they are discounting for new signups. The patient downloads the Medici app on their cell phone; you can text them with the invitation/app store link to start the process if they are non-techies. If you are willing to upload names and telephone numbers to Medici as an Excel spreadsheet (I just ran a report in AC), all of your patients get a text saying that you are now connecting by telemedicine and a link to the Medici mobile app. You can also Eprescribe within the app (paid version). You \& the patient can upload/download files to each other, and Medici provides you an upload area to keep frequently used files. Unlike most EMRs, customer/tech support is connected by text 24/7 and generally responds in minutes. You can set up the app to require the patient to enter a credit card number \& charge the patient after the teleconsult is done, or not charge, your choice. Medici charges you about $1-2 per paid consult, nothing if no charge to patient. ----- ### "Easy and Secure" — 5.0/5 > **Aaron** | *10 April 2020* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Safety of the medical information. Other platforms are less expensive but reserve the right to sell client/patient/veterinary data. It is also easy to use. Very intuitive > > **Cons**: I wish it would be more apparent to my client when I turn the app off. There is an indicator light that turns from green to gray but sometimes clients do see the change. > > Very good customer service. You can talk to a person to help onboard and explain the app functions. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/65201/medici-profile?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/65201/medici-profile) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data