About Sortly

Sortly helps businesses track inventory, materials, parts, tools, and equipment—from any device, in any location. Organize, customize, track, update, and manage your inventory in one easy app. Key Features: - Use from any device, any location - Mobile barcode & QR scanning - Barcode label generation - Low stock alerts & reports - Custom folders, fields & tags - Purchase orders - Pick lists - Activity reports - Customizable user access - Offline access
Sortly Software - Sortly Pro multiple items
Sortly Software - Sortly Pro add item
Sortly Software - Sortly Pro mobile inventory tracking
Sortly video
Sortly Software - Sortly Pro multiple items - thumbnail
Sortly Software - Sortly Pro add item - thumbnail
Sortly Software - Sortly Pro mobile inventory tracking - thumbnail

Sortly pricing

Sortly has a free version and offers a free trial. Sortly paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Sortly

Clear Spider

4.5 (28 Reviews)
The world of Inventory Control is rapidly evolving as organizations are able to obtain more and more insights as to...

Google Docs

4.7 (28260 Reviews)
Google Docs is a web-based document management application designed to help users create and edit documents in...

Unleashed

4.4 (285 Reviews)
Unleashed Software is a cloud app that gives product businesses the freedom to better make, manage and move products by...

Asana

4.5 (13281 Reviews)
Asana is a comprehensive project management tool that offers a range of technical features to streamline workflows and...

Microsoft 365

4.6 (13800 Reviews)
Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software...

Microsoft Word

4.7 (2414 Reviews)
Microsoft Word is a productivity solution designed to help businesses of all sizes create, edit, view and share files...

Aloha Cloud

3.7 (228 Reviews)
Aloha Cloud is an all-in-one cloud-based restaurant POS solution. With 6” built-for-purpose handheld devices, a...

inFlow Inventory

4.6 (505 Reviews)
Looking for an inventory and order management system for your small or medium-sized business? inFlow is used in over 90...

Microsoft Excel

4.8 (19075 Reviews)
Microsoft Excel is a productivity solution that helps businesses of all sizes create spreadsheets to organize data and...

NetSuite

4.2 (1669 Reviews)
NetSuite is a cloud-based business management suite that incorporates ERP, financial management, CRM, and eCommerce...

QuickBooks Online

4.3 (7830 Reviews)
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere,...

Viewpoint Vista

3.9 (250 Reviews)
Handling complex construction jobs is made easier with the right software. Give your company an edge over the competitio...

Asset Panda

4.6 (1394 Reviews)
Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset...

Square Point of Sale

4.6 (2962 Reviews)
Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS...

UpKeep

4.6 (1343 Reviews)
UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliabilit...

Browse Sortly Reviews

723 of 723 reviews
Sort by:
Paul
Paul
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2024

Great Inventory Management System

It has been great. This is the 3rd inventory management system we used, its inexpensive, easy to setup, and staff are trained in it within 10 minutes. Very flexible program. We were looking at various solutions for inventory, and sortly ended up being the best.

Pros

We could customise sortly, exactly to our needs, and make changes without having to hire a company to do it.

Cons

I cant find any negatives about it. Ideally we would love an integration into our job management system. So as stock is sold in the job management system, items are deducted in sortly automatically.

Jacqueline
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2024

Super user friendly inventory management system

cannot say enough good things about sortly. we were looking for an invenotry managment system for one of our smaller locations and this hit every mark we were hoping for. The ease of customizable fields and how easy it is to setup and delete anything that is no longer needed. I wish we found it sooner. It has made out inventory much more managable and easy to identify, because of those things we have been able to streamline and organize our small space much better and we no longer lose things or find random toys that we had forgotten about. The filtering in Sortly is wonderful and I love the reports to be able to see exactly where we stand. It helps me to make a better game plan for our upcoming sales or inventory needs.

Pros

I love that you can print the labels with whatever specifications you need. The photo option is fantastic. I like that is allows custom fields for things like expriy dates or theme names and IDs. There is so much customization within this software it is wonderful. Very easy to use. Ability to categorize items between different bins or locations.

Cons

manual setup, but that also comes with having things so customizable. I wish it integrated with Shopify better or Stalion shipping station.

Alternatives Considered

Infoplus

Reasons for Choosing Sortly

was getting very messy and manual to track as we have been growing. we needed something more sophisticated.

Switched From

Microsoft Excel

Reasons for Switching to Sortly

Info Plus was so expensive and didnt offer the customization that Sortly does. Our business is unique as it is subscription so we needed a few special fields.
Zac
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
2
Customer Support
2

3
Reviewed on 25/7/2024

PK30's experience from setup to current

not terrible, but has some shortcomings. I would like better team training, better ease of custom reporting set up. Improved app conection with dropbox, smartsheet and other PM software. More automations and out of the box API's

Pros

Its cost and being internet based so my team can view levels of inv offsite and remotely in real-time without a large outlay of IT for an ERP system

Cons

Ease of use. Specificaly drives me nuts that i have to upgrade to save only 4!!! again upgrade licensing to be able to save only 4! reports. That is insane to me in 2024. Also that the user activity summary function is only included in premium. That is a core feature in my mind but I'm the the CEO so....

Response from Sortly

Hey Zac,

Thank you for sharing your thoughts. We understand how frustrating it can be to face limitations on saving reports and missing key features. Your suggestions for better team training, custom reporting, and integrations are valuable to us.

Please email us at [email protected], and we'll make sure to submit your feature requests for consideration. We appreciate your feedback and are committed to improving your experience!

Replied 1/8/2024
Caroline
Caroline
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/10/2024

Good inventory tool

It makes it easy to have the entire inventory well detailed with the precise information without forgetting materials

Pros

There is physical inventory management and tracking that helps with the entire organization process, speeding up processes that could take a long time before and not have exact data. I can easily search for the data I need through the folders that are created with the exact inventory information

Cons

I like everything, there is nothing that I dislike in the past or in the present. Its functions have been perfect

Breanna
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 24/7/2024

Coffee Company’s Review

Overall we like Sortly. There are some features we would like added but Sortly is always offering new capabilities.

Pros

It has helped us cut down costs astronomically. We can move our stock between shops and cut down on ordering. We have been able to log loss of product, leave notes to our managers about stock, organize our vendors. It’s been great.

Cons

There isn’t a way to see what your inventory was on a certain date. For example we do a COGS adjustment at the end of each month to see how much inventory we’re sitting on. If I don’t pull the report on that date I can’t go back and look at my inventory in that point of time retrospectively.
I also wish it was clear that there was support to help set it up. I did it all manually and it was tough.

Susie
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 18/7/2024

A good way to run your small business

Pros

The ability to customize the set up and tailor it to your needs. By adding folders and items in whichever manner you choose you are able to get a really customizable use.

Cons

Items not syncing together when changes are made. New items are created which can mess up inventory numbers and you then have to go through and merge or add inventory together manually.

Response from Sortly

Hi Susie! We appreciate you taking the time to submit your review.

We are sorry to hear you're having issues with syncing. The software syncs across all devices, so if you are having trouble, we would be happy to look into this for you. Please reach out to [email protected] and we will get right on it!

Replied 24/7/2024
Tina
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 24/7/2024

Excellent Product for Small Companies

Pros

We use Sortly for our small construction business and we're able to get both our admin and build staff to use the system with ease. It's visually easy to understand which is imperative for staff members that need quick answers for where they can find their project material for construction. There are custom fields that allow us to build information our around our company needs instead of trying to fit into a premade product.

Cons

My only negative feedback about Sortly is the limited pricing options. They seem to have too large of a jump in options. We have a larger inventory but we do not need any additional features that are available in the next step up for cost. We are limited to 2,000 entries and we need, approximately 500-1,000 more. The next step up provides 8,000 more entries (10,000 total) but it is 300% more expensive per year. We cannot justify the cost as a small company but we would gladly pay 50% more just to add another 500-1,000 entries.

Timothy
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

3
Reviewed on 29/7/2024

Sortly Changed My Company

Overall, Sortly has completely changed and improved how I run my warehouse. Our inventory management has taken a 180 degree turn for the best. We are still working on adding everything into Sortly, which we are close, but it has made our company more successful. We used to say that the warehouse was just wasting company money, but we've finally reached the point where the warehouse is MAKING the company money, all thanks to Sortly.

Pros

It has made our inventory control so much easier, and we are having far less issues such as over assigning our products to clients versus how much we actually have available.

Cons

The main things I don't like about Sortly are the limits of Sub-Folders and the limits of characters you are allowed to have in the text boxes.

Alternatives Considered

Trello

Reasons for Switching to Sortly

We have always used Trello, and still do, but mainly use Sortly. There are some procedures where Trello is better outfitted for us.

Response from Sortly

Hey Timothy!

Thank you so much for sharing your experience with Sortly! It's great to hear that our platform has helped turn your warehouse into a positive part of your business.

We appreciate your feedback about the limits on subfolders and the character count in the text boxes. We understand these can be important for managing your inventory more efficiently. We'll pass your comments along to our Product team.

If you'd like to formally submit these requests and get updates on any changes, please feel free to reach out to our support team at [email protected]. They'll make sure you're notified about any new features or updates.

Replied 6/8/2024
Adam
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2024

SORTLY IS AMAZING

Pros

I really enjoy how easy the app is to use because I do not have to spend much time training other staff members to use it. The Inventory Management and Control aspects of sortly are really what makes the app so worth using though.

Cons

I do not like the group items feature that has been included. My items used to stay grouped together, and now I have to click the button every time to get them to group back together.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/7/2024

Quick to learn and easy to use

Sortly was easy to learn. It took me just moments to understand how to add and minus product with my phone. It’s simple and efficient.

Pros

I like that it’s an easy to use interface.

Cons

I wish it would connect to Shopify. Other than that there’s nothing to dislike.

Response from Sortly

Thank you for your excellent feedback! We're glad you find Sortly quick to learn, easy to use, and appreciate its user-friendly interface. We understand your desire for a Shopify integration and have added your request to our list!

Again, thank you for choosing Sortly and sharing your experience. We look forward to continuing to support your inventory management needs!

Replied 17/7/2024
Tina
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/1/2024

Toolroom Manager

Overall I'm very happy with sortly. Love having everything in one program, from tools & equipment to material and consumable goods.

Pros

Inventory tracking and Equipment/ tool tracking.

Cons

Small Glitches. Sometimes items disappear and I have to retrieve them from the trash or make a new entrée.

Response from Sortly

Hi Tina,

We appreciate your review! Your satisfaction with Sortly is our priority. Thank you!

If you'd like, you can reach out to us at [email protected] so we can discuss any technical issues you may be experiencing.

Replied 13/2/2024
James
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2024

Excellent Application for Inventory Management

After testing out the trial version for a while and presenting this to our company owners they were thrilled to accept Sortly as our new inventory management software and we upgraded to Premium and have loved it ever since we utilized it. The cost per month for the level we have is very affordable as well.

Pros

We love the ease of use, the barcoding, and the reporting features of Sortly. Our most favorite part of utilizing Sortly was being able to add photos of the parts for better identification and inventory management. Their customer service has been great for all of our questions and we are truly happy to have this system.

Cons

Sortly is still working on feature improvements daily and we hope and look forward to a picking feature for pulling parts for jobs. Sortly truly cares about suggestions and opinions and will even keep you posted on the status of your request instead of leaving you guessing.

Alternatives Considered

Odoo and RequirementsHub

Reasons for Switching to Sortly

While the other alternatives had great features, they did not meet our requirements needed for better inventory management compared to what Sortly had to offer.
Eddie
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 30/1/2024

Great for Small Companies

My team and I love sortly because of how easy and quick it is to use on our Ipads/Iphones. For a small company, you should not even consider another option... I did the research so you don't have to.

Pros

Cost, Functionality, and Ease of use are the top reasons we selected sortly. It was easy to implement and quick for anyone to learn without much training.

Cons

I think we were grandfathered into a plan and then had to upgrade to use features I believe were available in the original plan and then taken away and moved into a different plan. Don't quote me on this...... this happened a while ago.

Alternatives Considered

Zoho Inventory and Unleashed

Reasons for Choosing Sortly

They did not have a mobile app at the time... and they were expensive for what we needed them for.

Switched From

Cin7 Core

Response from Sortly

Thanks for sharing your feedback on Sortly! We're glad to be part of your organizational journey.

I understand how important it is to feel valued as a customer, and I'll make sure your feedback reaches the right people in our Leadership team for further review.

Replied 13/2/2024
sherry
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/1/2024

Sortly Review in clinic setting

Pros

It has been great to keep track of our supplies over 3 clinic sites. We have one ordering manager, and they receive notifications when supplies are running low at one of our clinics.

Cons

Set up is time-consuming when adding barcodes on all supplies. However, once it is set up, It is easy to add new items. But that is the case with any inventory system.

Alternatives Considered

Fishbowl

Reasons for Switching to Sortly

Price and very easy setup. Some of the other companies were way more complex than what was needed and therefore more expensive. We only use Sortly as a way to keep track of inventory. It does have some other features we use, such as cost of supplies and reports on spending.
Ross
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2024

Easy to use and great for searches

We have been very happy with Sortly compared to our old system. It has been very helpful in keeping track of our thousand of different items.

Pros

Sortly makes it easy to add Tags and other locators to easily find items within the system

Cons

Adding permissions of new folders has to be done for each person individually.

Clayton
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/7/2024

Feedback from Operations Management

Sortly can be everything you need it to be IF YOUR STAFF USES IT CORRECTLY. If they get lazy or cheat, Sortly can become less useful really quickly. Other systems that come with automatic scan guns, labels, inventory cycle count features, theft sensors, etc, can be more effective despite employee negligence, however those also cost way more.

Pros

The most useful features are its mobile access, Excel exporting ability, and ease of use.

Cons

We had to manipulate Sortly to work with our warehousing and business model. It works ok, but we order materials by project name, and in order to make Sortly track that we had to tag projects. Preferably we would sort and save items under project name and locate them in Sortly under row and bin #. However, because the items we order are large quantities we have to put 20 pallets of flooring, for example, into 20 bin locations, even though they are all just "one item description". This becomes cumbersome because Sortly only allows one location per item, so we would have to create all these folders for each item. Instead we add them by row and bin # (with no location in Sortly), then add the project name as a tag.

Kim
  • Industry: Defense & Space
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/7/2024

Great application, super for small business

Using Sortly has been a game changer for our business. We have eliminated dozens of spreadsheets, and we are able to track all of our inventory and assets in their own categories. Our techs, purchasing, sales people, every employee can access the info for their own job specific needs. It is SO easy to use, user friendly, easy to set up. Its been a game changer for our little 10 person company.

Pros

The ability to use this program with a computer or phone app SEEMLESSLY. Adding/subtracting inventory is a snap. It is SO easy to set up.

Cons

Ability to print to more printer styles. Not enough availability for reference numbers and descriptions on labels. The print out needs to be better, so that more fields can be included on labels. That would make this program top notch.

Forrest
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/2/2024

Shortly is crucial to inventory managment at Saprea

From support to function, Sortly has been Great !!!

Pros

User-Friendly Interface: Sortly offers an intuitive and user-friendly interface, making it easy for users to navigate and perform inventory management tasks efficiently.

Cons

Users often appreciate Sortly's visual organization features, such as customizable folders, tags, and thumbnails, which help them quickly locate and identify inventory items.

Susan
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/8/2024

Sortly was by far the best choice

Sortly has been an incredible asset to our non- profit. It has allowed us to keep great statistics; therefore, we can show our donors and community how well we are serving the foster children in our area.

Pros

Our non- profit uses Sortly to keep track of all statistics. Along with what we give away to our foster families and foster children. It is an invaluable software for our non- profit!

Cons

Once we set up our fields it gave us a lot of freedom to use the software to meet our needs.

Johairis
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/8/2024

Sortly is my go-to to keep my simulation center organized

Sortly has been instrumental as a first-time operations manager in streamlining my simulation equipment and supply inventory across 3 instructional sites. I have been able to generate reports in a matter of minutes and create equipment catalogs to promote and maximize the utilization of simulation equipment for several activities. Additionally, I get real-time notifications when I am running low on supplies or when a service warranty is about to expire- all thanks to custom fields and the notifications feature.

Pros

Ease of use, the ability to add pictures, and add custom fields to meet the specific needs of my organization.

Cons

Nothing so far. I have seen many updates and I appreciate how Sortly considers users' feedback to continue improving the platform.

Robert
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/7/2024

Awesome product

Overall we are very pleased with Sortly and will not ever go with another brand.

Pros

I like it helped us have an Oderly fashion list and inventory before we were using the Old Fashion Excel sheet.

Cons

There were some things that we had to learn on our own, like custom labels we didn't know how to set them up properly and we watched a webinar and it was a slap on the forehead once we learned how to do that.

Sue
  • Industry: Dairy
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 24/7/2024

Sortly review

Overall, we are pretty satisfied with Sortly, with the exception of the cons listed above.

Pros

Keeps track of our product inventory so we know where our item is located and how much of the item is in stock & when we need to order more.

Cons

That you need to manually set the alarm for when the product expires. Also, when performing a search, you need to fill in exactly how it was entered initially otherwise it may not show up.

Zoe
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/7/2024

Best Small Business Inventory Tool

Pros

Sortly is an excellent inventory management solution, offering a user-friendly interface and customizable fields to fit your specific needs. The mobile app enhances convenience with barcode and QR code scanning, which makes it super fast to count inventory without the need for more scanners. Cloud-based ensures real-time updates - making sure it is always up to date for everyone. Multi-user access with customizable permissions is excellent for having the entire team on the platform. Easily customizable reporting and analytics provide valuable insights for the entire team. It also generates QR codes - which work awesome when you don't have barcodes to use already. It also is very simple and easy to set up and use.

Cons

What we like the least is that the barcodes don't have the option to be generated to print on an 8.5 x 11 paper size - only label printer options. Also - you have to pay for a more pricey system if you want to be able to hide pricing.

Ashley
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 22/6/2023

Sortly for Automatics & More Inc.

Everything has been pretty efficient for us so far. We haven't had too many problems as we are growing bigger.

Pros

It was easier to track inventory once we started gaining more business and began keeping more stock.

Cons

Sometimes it doesn't sync across all devices. If you are logged in too long on one device, it does not operate as efficient. Overall it works pretty well for us being a small-medium business.

Response from Sortly

Hi Ashley,

Thank you for taking the time to review Sortly, and we are happy to hear that you are finding the app useful!

If you are having issues with syncing, please email [email protected], and we will look into this for you.

Replied 26/6/2023
Christopher
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 24/6/2024

Predatory Subscription Practices

Was going great until they tried to take advantage of us. This whole age of software as a service is a blight on any industry. Parasites.

Pros

Easy to use, easy to implement. Didn't need any training.

Cons

They got us on the hook for a year to use their software. We enjoyed using it, it was helpful. The very next year they increased our plan cost 132%($1,100 a year to $2,700), more than double. So they wait until you depend on the software and then try to milk you for all you have. Very predatory. We cancelled.

Response from Sortly

Hi Christopher,

Thank you so much for sharing your feedback with us. I understand how frustrating subscription issues can be, and I'm sorry for any inconvenience you experienced.

We were able to grandfather you into your current plan on June 25, ensuring no changes were made to your subscription. We hope this resolves the issue for you.

Your feedback is valuable to us, and we genuinely appreciate it. If you have any more concerns or questions, please don't hesitate to reach out to us at [email protected]. We're here to help!

If you feel that your issue has been resolved, we would be grateful if you could update your review. Your support means a lot to us.

Thank you again, and have a wonderful day!

Replied 27/6/2024
Carlee
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 24/7/2024

Eagle 1 Products Sortly Review

Sortly has helped my company grow and manage our inventory much better than when we first started. We have had Sortly for a long time, but only recently started using it to its full extent. I use Sortly to create QR codes for each individual product and its variation and attach them to magnets on our shelves where products are stored. This makes it very easy for my team to scan products in and out of inventory. I also use Sortly when ordering products from vendors by searching for low or out-of-stock tags. This has made our inventory and product ordering process more streamline. I do wish that there were more of the features I outlined previously, such as integrations and bulk editing.

Pros

I like how user-friendly the mobile app is for my employees when scanning in and out products. I also like how easy it is to create QR codes for multiple products, as well as the current bulk actions like adding tags, prices, etc. I also like the ability to add different users on one account so that I may have different devices set to scan products in my facility.

Cons

I do not like that there is no automatic integration feature to upload my inventory to different Sales Channels like Shopify, eBay, Amazon, Walmart, and Etsy. Manually importing and exporting data becomes tedious and time-consuming. I also do not like that I cannot track which of my employees are scanning products. I would prefer if Sortly would track and report the times and devices from which products are scanned, so that if something is incorrect I can address it directly. I think the navigation between product folders and variations could be more streamline with less clicks when navigating on a desk top. I also would like for there to be more bulk editing actions, like bulk editing SKUs and Manufacturer Part Numbers instead of individually clicking and editing each variation. That is insanely time consuming when our catalog is extensive.

Response from Sortly

Hi Carlee,

Thank you for sharing your feedback. We understand your concerns regarding the lack of automatic integration, employee tracking, streamlined navigation, and bulk editing features.

Please reach out to [email protected] so we can formally submit these requests to our product team for further consideration.

Replied 29/7/2024
Ricardo
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/7/2024

The best low cost inventory management app

Pros

First of all, the price is really good for all the benefits you have on the app.
It is really simple and easy to use, you can do a lot of things with it and you won't need to take a class to learn how to use it.

Cons

There are some features that we would like that it is not implement yet. For example, would be really good a button to undo an action that you did for a product.

Samuel
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/7/2024

Easy Peazy!!

Sortly have been a great addition to our IT systems and processes. We continue to learn more ways to utilize the system and so far we have not encountered any note worthy issues.

Pros

Sortly is very easy to set up and organize. It is designed well enough to continue to scale as our company grows. Not to mention the price is a fraction of other competitors.

Cons

Honestly I do not really have a dislike. If I had to nit pick I would say the GUI is a little blah but this is not client facing and we really don't need it to look amazing, we need it to perform amazing..... It does!

Christin
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/7/2024

Helpful but with quirks

Pros

I like the ability to scan and easily print QR codes.

Cons

That I cannot "undo" an action. That it is difficult for me to see Sortly history and to remember what went where and who moved it. I do not like that when moving an item into a folder, that the search cannot be specific- For example if I have the folder of "Jane Doe" in 12 different folders by month, and I want to move an item to "Jane Doe" in "July", I cannot search "Jane Doe July", I have to search "Jane Doe" and scroll through multiple "Jane Doe" entries to find her in "July".
I also think the bar code scanner in the app could be improved. When you are scanning within a folder, and at the top there is a note that tells you what folder you are "searching within" I wish there was an easy way to click that and change it to search in another folder, rather than going back and selecting the folder and then going back to the barcode search scanner. Also, when I am scanning and searching within a folder and I "add a quick action" and want to "Choose folder before scanning", when I go to search for the folder in the search bar the search bar page looks strange saying "nothing to see to see here" and the search bar looks different and for a while I didn't realize could still use it

Chris
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
0

4
Reviewed on 20/7/2024

Small Business Owner + Sortly = Peace of Mind

Overall I have been very happy. I appreciate that they crowd source and allow users to make suggestions and vote up or down. They do a great job communicating new improvements and their roadmap of things to come.

Pros

I like the ability to have many options in describing items. I also like how the hierarchy builds within folders and how you are able to narrow down searches and filtering. I also like that when items are rmoved from inventory - you have reasons you can assign like sold, broke, etc. You can also use your iphone as a scanner and all is in real time.

Cons

Reporting is a bit clunky. Thtere is no glossary available for the reports so I usually end up exporting all data nad cutting it down. It would be nive if the system could offer pre-defined templates based on your inventory history and business.

Laz
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/7/2024

Beyond the Basics

Pros

I like how thorough it is without being a full ERP or WMS. The price is right, and the learning curve slopes gently while still having deeper functionality available for those who want it.

Cons

It's a bit clunky and takes a while to load sometimes, especially when using a mobile device. I would like more features for adjusting all locations of a product, and to customize what happens when I move all quantity of a SKU out of a particular folder and into another.

Sara
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 29/7/2024

Great program, depending on your needs

I've spent alot of time setting this up and using, it's easy to learn and generally performs the functions we need it too. It's just not great for businesses with a lot of items with varying details bc of the info capacity for all categories and items.

Pros

It keeps us well organized as we stock alot of one of kind pieces so need a comprehensive tracking system to track multiple items at multiple locations. The program has generally been good for this, would highly recommend if you do not have a ton of products you are tracking.

Cons

Each item has 10 data categories to add additional information about the piece, these categories max at 10 and the categories themselves have a low maximum allowed -- like drop down menu categories have a maximum of 250 items. These are all maxed for us and we still continue to acquire new inventory that I now cannot add. To get around this I created another category with the same name "part 2" like "artist 2" and "size 2"...we are too invested in the software at this point to switch but it also is going to render useless if we continue growing our art inventory.

Seanna
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/7/2024

Pros and cons

There are good things and bad things about Sortly. Over all it is easy to use and handy. Would like to know everything the system does so we can use it to it's full capacity.

Pros

I liked that is was easily accessible on all plate forms from tablets, phones, and/or your computer.

Cons

No Drop down boxes. I had to learn the system on my own. We were only shown how to do things by videos.

Chris
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 1/8/2024

Quick, easy, inventory management

It has helped us a lot. We use to have order chaos and a lot of time on the floor. Now we are able to perform ordering from a desk and quickly check stock.

Pros

Ease of use and organization. There are some items I would like to see added for ease of use.

Cons

Somethings are redundant. Some things are missing. Somethings, I have to make work for us. I would like to be able to export transaction data easier for trends and rates of decline, but I am a base plan user. I would like to be able to bulk update without creating a duplicate item. Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the same min level.

Julie
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/7/2024

Sortly helped us get a handle on our holiday lighting business!

Getting all our data input was the time-consuming part, although fairly easy. We're looking forward to just maintaining the data this year, which we expect to be quick and easy.

Pros

It was easy to enter all our data, provided the level of flexibility we needed in order to capture all the asset variations, and allowed us to quickly see what our inventory was, and where it was allocated.

Cons

Having to open folders in order to see whether a change (addition or subtraction of assets) had been made.

Response from Sortly

Hi Julie,

Thank you for your feedback! I’m glad to hear that Sortly has been helpful for managing your holiday lighting business.

Regarding your concern about tracking changes, you can view the transaction history report and filter by folder to easily see any additions or subtractions of assets. This feature should help streamline the process and provide you with a clearer view of changes made.

If you have any other questions or need further assistance, feel free to reach out!

Replied 1/8/2024
Cara
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 24/7/2024

User-friendly Inventory management

I would highly recommend shortly. It makes inventory so much easier. I also love that. It has a feature where it shows the things that are low in stock all on one screen after I’ve completed inventory so I don’t have to go through and search every item.

Pros

I really like that it’s user-friendly. Mobile, items are searchable and easy to notate exactly what is needed.

Cons

Sometimes it glitches and says that my password is incorrect or it’s loading and I have to log completely out and log back in

Robert
  • Industry: Medical Devices
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 23/7/2024

Efficient and User-Friendly Inventory Management

Our overall experience with Sortly has been very positive. The software has streamlined our inventory management process and improved accuracy. The ease of use and mobile access have significantly enhanced our efficiency. While we hope for more affordable integration options, the existing features already provide great value for our operations.

Pros

Sortly is incredibly easy to use. We love having mobile access and the ability to export our data. The feature to generate QR code labels makes scanning products a breeze, and adding photos ensures we always have the right product.

Cons

We wish the QuickBooks Online integration was available for the lower pricing plan tiers since we are a smaller company, but we still use QuickBooks.

Angela
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
2
Customer Support
1

3
Reviewed on 26/7/2024

Sortly Review

I have requested multiple times to get help with being able to print off a sheet or sheets with ONE of EACH individual item in our inventory. They have sent me instructions several times and they do not work. I have requested a call several time to have someone walk me through the process and was told that they are not able to call.

Pros

The supposed ability to create qr codes that can be printed off to use for each individual item in our inventory.

Cons

The fact that I can't print off or create individual qr codes for all of our inventory, especially uniforms.

Response from Sortly

Hi Angela,

Thank you for your feedback and for bringing this to our attention. We're sorry to hear that the provided instructions haven't been helpful and that your experience hasn't met your expectations.

To resolve this matter promptly, please email us at [email protected]. We'll escalate your request and work closely with you to find a solution.

Replied 1/8/2024
Girish
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/7/2024

Inventory Management Partner

Very positive. User friendly and mobile friendly app.

Pros

User-friendly interface, functionality.

Cons

Integration capability and Scalability.

Alternatives Considered

Cin7 Core and Salesforce Sales Cloud

Switched From

Cin7 Core

Reasons for Switching to Sortly

API Integration, easy stock control, asset tracking.
Lee
Lee
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/7/2024

Product Tracking as a foundation for Stewardship

Positive, supportive, flexible and easy to use.

Pros

Allows tracking of product from production facility to end-user that supports our inventory management, but also in the foundation of one of our critical stewardship activities.
Our certified distributors have access to their own inventory and sales information with a firewall across users, while overviews across distributors is critical for the administrator.

Cons

No real issues with use. Customized report generation for individual users in isolation from overall administrative views would be a desired feature.

Brandon
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2024

Best customization options in the field

My experience has been very positive. I have been able to tailor the program to my exact needs which are not 100% aligned with the intent of some of the features, but because of the customization can be made to be used in exactly the way I need it

Pros

I selected Sortly due to the customization options. I use the program slightly different than it's intention which means the ability to customize is one of, if not the most important feature for my company. All other competitors I looked at did not offer enough customization making their programs not suited to my needs

Cons

I have no complaints about Sortly at this time

Kathleen
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 8/2/2024

Great Addition!

We started with Sortly as a trial to see if it could easily and accurately track our inventory and also give us added features like visuals of the items and the option of generating a variety of reports. We did take our time with the transition to make sure we were comfortable with the new system. We worked on building our inventory in Sortly simultaneously while running our old system. We used the bulk import feature to add most of our inventory which was a plus. Overall the transition has been easy and is much better than what we were using. It is faster, accurate and user friendly. The search feature is excellent and the ability to easily generate a variety of reports is also extremely helpful. Overall I am very happy with Sortly!

Pros

The ability to search for a product multiple ways and upload pictures of the product. I also like being able to print a variety of reports and always seeing the total value of our inventory at a glance.

Cons

Not being able to list items in size order. There is also a lag time when updating quantities and adding photos.

Engin
  • Industry: Textiles
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/2/2024

Happy to find

Pros

It's easy to use for my team. I'm not sure if they and I could use that easier complicated software. I like managing my team besides, I can see all the movements of my team easily and can check what they did.

Cons

Now I have an issue about searching results. I have some items which have variants and when I search I see the variants instead of main item. I requested this to be fixed and sortly will take care of it hopefully.

Alternatives Considered

SAP S/4HANA Cloud, Zoho CRM and Odoo

Reasons for Switching to Sortly

Because of the price and easy use. While searching for software for our warehouses, I checked the trials of many of them but each has its statements and I had to learn what should be written where. Sortly can be used by anyone using a PC. You just create folders and put something in it.
Mark
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 19/7/2024

Sortly Review

Pros

I like the ease of use. With over 3000 individual items in inventory, Sortly makes keeping track of inventory much easier.

Cons

I wish that there was a more detailed notes system when changing inventory. For instance, if the purchase date is different than the input date I wish you could change that to reflect when the item was edited, rather than when it was input into the computer. I also wish you could separate the customer the part was sold to as well as an option to attach a PO number. I wish that "-" would not stop the user from finding a selected part. In my experience, vendors have sold me the same part with some part numbers containing dashing and other without. Because of this I have made duplicate items unintentionally, thus creating inventory miscounts. Lastly I wish that there was a way to sort by item part number in the same way you can for part name and date updated.

Jonathan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 29/7/2024

The simple tool when you have nothing

For the most part this has been an enjoyable experience compared to other software I have used in the past. It is missing some of the reporting that I would find in other systems, but those cost 10-20 times as much.

Pros

It is a straight forward tool to use when you have a warehouse full of stuff, hodgepodge of records of what you have, and even less sure of what information you will need to track. The ability to add fields to records was extremely useful and the ability to mass edit and move items was extremely useful.

The mobile app has also been a plus. So when out in the warehouse and find an item we missed, entering it immediately is very helpful and the app is extremely simple to use.

Cons

Some times the entry or editing process can be a little painful. Much of what we need to enter is on the full detail page, so you have to enter the first detail and then click expand and then enter in the rest of the detail.

As well the search can be a little painful. Some products have a "-" while the box doesn't have it so if you are not exact with the entry you can miss that you have an item.

Hans
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 13/2/2024

Sortly does what needs to be done.

Overall I like this program a lot. As I said above: it does what needs to be done and in my opnion it gives great value for money. It's also in constant development which you can track when you login. Users can suggest features and they (may or may not) get developped. A few nifty things have come out of those suggestions in the last 2 years :-)

Pros

I searched high and low for a program like this one. Currently we're on the "advanced plan" and this fulfills all our needs at this moment. I like the custom fields you can create. I made "location", "expires on" and "last check" because we have to uphold our ISO9001 standard.
Another helpful trick is you can add pictures and "variations" of an item. For example: gloves. You can add "non sterile gloves" and sub them in size or color if you would want that. That way you don't clutter your inventory and if you type "gloves" you get them all at once.
Another big one for me are the stats you can check. Which items have a high flow? Do I need to adjust stock? (You can also set alerts btw, so you don't run out of important items).
Higher plans give more features off course, but for the moment Sortly does what needs to be done for us. In the near future I'm planning on using QR/barcodes for easy IN/OUT.

Cons

At times the adjustments to stock take a few agonizing seconds to long to go through. Also using my smartphone in the stockroom is less user friendly. That's also the main reason for me to start using QR/barcodes.
Not really a con but more something that's not included in my current plan is: I only have 2 seats. So only me and a collegue can adjust inventory. Upgrading just for this isn't an option so we deal with it.

Dalia
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 24/7/2024

Very good app but locked essential features in higher plans

Pros

Ease of search function especially mobile. Easy to update inventory.

Cons

Most new features (Ex: PO generation) are locked in higher paid plans. As a Advanced plan user Sortly is very well priced compared to its competition. But getting an Ultra plan to unlock pretty basic features make it uncompetitive.

Alternatives Considered

Zoho Inventory

Reasons for Choosing Sortly

Needed cloud based inventory for multiple users.

Reasons for Switching to Sortly

Cheaper for our first inventory software.

Response from Sortly

Hi Dalia,

Thank you for your feedback! We're glad you find the search function and mobile usability helpful.

We understand your concern about certain features, like PO generation, being in higher-tier plans. We strive to offer a balance of features and pricing, and we appreciate your choice of Sortly as an affordable solution for your inventory needs.

We're always working to improve and provide value. If you have any questions, feel free to reach out to us at [email protected].

Replied 1/8/2024
Sébastien
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2024

Sortly is an amazing inventory management asset!

Sortly is an integral part of our daily workflow in the office and when in the field with clients. It streamlined how we were able to keep track of hundreds of objects and made my job much more efficient. I love being able to print pages of the inventory that are attractively arranged so that I can create presentation binders for clients. I really can't speak highly enough of it. This is the one program that I really couldn't do my job nearly as well without.

Pros

I'm an interior designer, and we use this to keep track of our client's inventory of furniture, artwork, and objects located in their houses, storage spaces, and at different vendors. I know that it's not what Sortly was designed for, but it works perfectly for it. It's very easy and convenient to be able to pull up the inventory and see what we've placed in different rooms, what needs to be pulled from storage, and what they actually own. It's very easy to add new items as needed. Sortly is indispensable in our day to day workflow and has literally transformed how we're able to interface with clients and manage their items.

Cons

I wish that the option to crop and edit photos was consistent across platforms. I also wish that when there are multiples of an item that are located in different albums that the edits made to one apply to the other. But honestly, it is otherwise pretty close to perfect for our needs.

Alternatives Considered

Microsoft Excel

Reasons for Switching to Sortly

I didn't find anything else that offered the combination of features and ease of use that Sortly offered.
Sheila
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/7/2024

Sortly Inventory

Have enjoyed the time savings this program has provided along with the parts tracker per vehicle/warehouse and the low level alerts.

Pros

Once the program is setup and items are loaded the software is amazingly easy to use. Very helpful and the amount of time it saves is amazing.

Cons

Takes a little to learn how to add and transfer. We have some Apple phones and Samsung phones it operates differently on the phones.
It is easier to use on the computer.

Brendon
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/2/2024

A Necessary Program for Our Warehouse

Overall the experience with Sortly is great, could be a bit cheaper but what you get for features is well worth it.

Pros

I liked the way i can type in any product that i think of and can find it on the app and know directly where it is in the warehouse. Saves a lot of time and money.

Cons

The cost is probably my least favorite thing about Sortly.

723 reviews

Related categories