---
description: Review of Suite 4 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Suite 4 | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Suite 4](/software/65869/suite-4)

# Suite 4

Canonical: https://www.softwareadvice.ie/software/65869/suite-4

> Suite 4 by Ericsoft is a cloud-based property management solution (PMS) designed for hotels and restaurants. Key features include marketing management, front office management, reservations management, guest experience management, catering tools and online booking.


Suite 4 provides users with a configurable dashboard that helps users to manage guest information and bookings, front and back office activities, sales strategies on multiple channels and more. The solution’s business intelligence (BI) system allows users to select which statistics display on the dashboard interface as per their requirements.


Additionally, users can also set price variations based on occupancy levels, allow customers to check in online and send customized emails to guests using templates in multiple languages. Ericsoft also offers  food ordering and housekeeping modules that integrate with the suite.


Services are offered on an annual subscription basis after a one-time implementation fee. Support to users is made available via phone and email.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ericsoft
- **Founded**: 1995

## Commercial Context

- **Starting Price**: €0.01
- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: Italy

## Features

- Built-in Accounting
- CRM
- Catering Management
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Rate Management
- Reservations Management
- Revenue Management
- Reviews Management

## Support Options

- Chat

## Category

- [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software)

## Related Categories

- [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software)
- [Resort Management Software](https://www.softwareadvice.ie/directory/582/resort/software)
- [Bed and Breakfast Software](https://www.softwareadvice.ie/directory/3741/bed-breakfast/software)
- [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software)

## Alternatives

1. [Hostaway](https://www.softwareadvice.ie/software/165334/hostaway) — 4.8/5 (1537 reviews)
2. [Lodgify](https://www.softwareadvice.ie/software/140962/lodgify) — 4.5/5 (1289 reviews)
3. [Cloudbeds](https://www.softwareadvice.ie/software/167761/cloudbeds) — 4.3/5 (341 reviews)
4. [eZee Absolute](https://www.softwareadvice.ie/software/11628/ezee-absolute) — 4.6/5 (405 reviews)
5. [Hotelogix](https://www.softwareadvice.ie/software/376875/hotelogix) — 4.4/5 (251 reviews)

## Reviews

### "If you are a natural Italian Speaker" — 3.0/5

> **Peter** | *31 August 2020* | Hospitality | Recommendation rating: 1.0/10
> 
> **Pros**: It does everthing that one would expect from a PMS system  for any size hotel
> 
> **Cons**: It's naturally written in Italian and translated into other languages, the problem is that many of the help screens and error messages still display in Italian. Even when in English, the translation uses deep words that are diifucult to understand for someone not skilled in this type of software.
Help desk used to be OK but since Zucchetti group took over, its deteriorated. 
There are several webinars available, however they are just not enough and dont give enough information. Other training is very limited, and you reply on  "Anydesk" for a fix to a problem, which can be frequent
> 
> I'm sure the product is great if you are Italian, other than that it's difficult to get your head around and not easy to use.
Overall there are a lot better packages available for less money, that are easier to use and a lot less hassle

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### "Benisismo" — 5.0/5

> **Meggie l** | *28 September 2022* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Il prodotto è facile da usare,mi piace sopratutto l'emissione e la personalizzazione della fattura, è abbastanza intuitivo e funzionale.
> 
> **Cons**: Non mi piace la possibilità di non cambiare il.nome una volta che il cliente fa il check in nella propria camera.
> 
> Mi ha permesso di gestire 16 camere di hotel. Il prodotto è super intuitivo, avere a disposizione le informazioni di ogni camera permette di gestire in maniera ottimale i clienti

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/65869/suite-4)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hotel-management/suite-4-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/65869/suite-4> |
| en-GB | <https://www.softwareadvice.co.uk/software/65869/suite-4> |
| en-IE | <https://www.softwareadvice.ie/software/65869/suite-4> |
| en-NZ | <https://www.softwareadvice.co.nz/software/65869/suite-4> |

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