--- description: Review of Foothold Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Foothold | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Therapy Software](/directory/3729/therapy/software) > [Foothold](/software/65905/foothold-technology) # Foothold Canonical: https://www.softwareadvice.ie/software/65905/foothold-technology Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/65905/foothold-technology?page=2) > Foothold offers a federally-certified mental health EHR that is fully interoperable with other systems and HIEs. AWARDS is HIPAA-compliant software that offers robust case management, client tracking, billing and reporting functionality to help streamline your agency operations, giving you more time to focus on the community you serve. Advanced functionality includes IMO, e-Prescribing, e-Labs, InSights business intelligence and much more. Foothold works with agencies across the spectrum of human services including mental health, substance use disorder, homeless, supportive housing, developmental disabilities and HCBS (Home and Community Based Services). > > Verdict: Rated **4.6/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 51 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Radicle Health - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing starts from $2000 per month. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Planning - Activity Tracking - Appointment Scheduling - Authorization Tracking - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Candidate Profiles - Case List Management - Case Management - Case Notes - Certification & Licensing - Charting - Child Welfare Management - Claims Management - Client Chart Audit Tools - Client Management - Clinical Care ## Integrations (1 total) - Quest ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software) ## Related Categories - [Therapy Software](https://www.softwareadvice.ie/directory/3729/therapy/software) - [Therapy Notes Software](https://www.softwareadvice.ie/directory/3733/therapy-notes/software) - [Case Management Software](https://www.softwareadvice.ie/directory/984/case-management/software) - [Social Work Case Management Software](https://www.softwareadvice.ie/directory/4089/social-work-management/software) - [Mental Health Software](https://www.softwareadvice.ie/directory/4548/mental-health/software) ## Alternatives 1. [LEAP](https://www.softwareadvice.ie/software/20175/leap) — 4.2/5 (530 reviews) 2. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1691 reviews) 3. [8am MyCase](https://www.softwareadvice.ie/software/3719/mycase) — 4.6/5 (784 reviews) 4. [Bonterra Apricot](https://www.softwareadvice.ie/software/76884/bonterra-case-management) — 4.2/5 (225 reviews) 5. [Smokeball](https://www.softwareadvice.ie/software/157579/smokeball) — 4.8/5 (356 reviews) ## Reviews ### "Very User Friendly" — 3.0/5 > **Nicole** | *24 February 2020* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: Awards is easy to use for our front line staff. Training is quick and simple to get them started. The software is very user friendly in a point and click capacity for staff. As an administrator I like the ability to customize my reports and build forms that I need for my programs. > > **Cons**: Some of the areas of the software are very old and clunky. They need to be updated and the response to where the company is on updating them isn't great. The administrator functionality could be better, it would be great to have access to a dashboard to see how my database is doing and if there is anything that needs attention. > > Overall I have enjoyed my experience with Awards in the last 5 and a half years. I have a great senior project manager who can always answer my questions and help me with anything. The upgrades to the software have been ongoing over a long period of time but have been for the positive. I would recommend Awards to any social service agency that wants to build a relationship with their EHR vendor and work closely with them over the years. ----- ### "Just my thoughts?" — 4.0/5 > **Shawn** | *6 August 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: flexibility to use the form builders and the reporting. I can create anything I need and get data out of the system easily. > > **Cons**: It does not integrate well with Dr's First and Carasolva, or maybe they don't play well together? Also the product needs a patient portal to push forms to clients collect payments and send appointment reminders. > > it has for the most part been a good experience. I love the flexibility to use what we have. I would like to have more flexibility in how we work with consumers. ----- ### "Knowledge of Implementation Staff for Billing" — 2.0/5 > **Rebecca** | *23 July 2024* | Mental Health Care | Recommendation rating: 1.0/10 > > **Pros**: The multiple reports to choose from for different data points. > > **Cons**: The Billing Builder Setup, so time consuming and outdated. > > Not Good. In the less than a year that I have been working with Foothold I have had multiple issues with the billing builder with very little explaination. The trainer I had knew very little about the software. I learned more on my own and with the use of the help section in the software than what I learned from the trainer. Everything in the billing builder is outdated and manual. Not what I expected from a modern EHR/Billing system. ----- ### "Why Foothold is a great Electronic Health Record\!" — 5.0/5 > **Mary** | *23 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ease of making reports, any information that goes into Foothold, you can report out on. The Form Builder and Plan Builder is so easy to use and the scheduling with the Charting Timetable is fantastic. It is a very intuitive EHR. > > **Cons**: Would like that all forms notify the signers that they have something to sign. Really looking forward to a portal for the people supported so guardians can sign there and would just like a tweak to the progress notes so you could check off a goal and then have a textbox directly under it so staff can note how they assisted them and then go on to the next goal. But this is the best EHR we have ever used. > > As I noted above, it is the best EHR we have ever used. It is very easy to use, the programers and staff that answer the tickets are great. Foothold staff actually really listen to their Users, the monthly meeting is well attended and very much appreciated. Also, when they push new things out, they do a great job of having various training materials for users. The trainers are also great and set-up with Foothold staff goes incredibly smoothly. (always have to do a shout out to \[sensitive content hidden\] they are great\!). \[sensitive content hidden\] are also. ----- ### "Easy to use" — 4.0/5 > **Jennifer** | *29 July 2024* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: I do like how easy it is to use the product. > > **Cons**: I do wish there were ways to import exactly what information you need in the report builders. Some of the builders have options that others do not, and it does make some of our reporting difficult to do. If there was a way to pull exactly and only exactly the information I want onto one report, it would be perfect. I also would like to learn more about the Medicaid part of Foothold that I don't think we have access to. > > Generally pleased with the ease of use. I do run into glitches however, but the help team is fantastic. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/65905/foothold-technology?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/65905/foothold-technology) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data