---
description: Review of Horizon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Horizon | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Horizon](/software/660070/Horizon)

# Horizon

Canonical: https://www.softwareadvice.ie/software/660070/Horizon

> Horizon is a no-code AI chatbot platform that helps SaaS teams, e-commerce stores, educational institutions, healthcare organizations, and commercial enterprises give website visitors instant answers around the clock. It suits businesses of all sizes that have content spread across many pages and want to automate visitor support without manual chatbot training.

The platform automatically crawls website pages and documents to build a private knowledge base, then embeds a chat widget using two lines of code. Answers are drawn only from the site's own content, reducing the risk of inaccurate responses. Sensitive data is masked before content reaches external systems, giving organizations greater control over their information.

Core features include custom document and FAQ ingestion, lead capture and qualification during conversations, product cards for browsing and comparing items, and custom call-to-action buttons within chat. Teams can collaborate through multi-seat organization support at no extra cost.

Horizon is available as a cloud-based solution by default. Enterprise customers can opt for self-hosted, on-premises deployment with full source code access. Customer inquiry analytics are also available to inform ad retargeting efforts.

Support options include team member invitations for internal collaboration, and custom integrations are available on request for enterprise accounts.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Horizonchat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/660070/Horizon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/660070-Horizon/> |
| en-AU | <https://www.softwareadvice.com.au/software/660070/Horizon> |
| en-GB | <https://www.softwareadvice.co.uk/software/660070/Horizon> |
| en-IE | <https://www.softwareadvice.ie/software/660070/Horizon> |
| en-NZ | <https://www.softwareadvice.co.nz/software/660070/Horizon> |

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