--- description: Review of Oneserve Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Oneserve | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [Oneserve](/software/6722/oneserve) # Oneserve Canonical: https://www.softwareadvice.ie/software/6722/oneserve Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/6722/oneserve?page=2) > Empower your entire team to constantly improve business efficiencies and maintain superior customer satisfaction with our Field Service Management software. Oneserve provides you with all the tools needed to seamlessly unite your office team with their field-based colleagues. Intelligently schedule jobs, record job progress, reorder parts and monitor performance, all in one system. Designed to help you always achieve better, Oneserve is simple to configure and intuitive to use. Oneserve users can get clear visibility of their financial and operational performance with real-time financial analytics. Front line teams are provided with complete visibility of their day, directly via their mobile device, online or offline. Accurate billing features provide immediate access to important data, enabling users to invoice more efficiently from within a single location. Oneserve's accessible customer data features enables real-time progress updates and electronic audit trails. Users can manage all parts, stock and inventory suppliers, as well as get real-time parts information for accurate monitoring and tracking. > > Verdict: Rated **4.1/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 8 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Oneserve - **Location**: Exeter, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Audit Management - Audit Trail - Automated Scheduling - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Budgeting/Forecasting - Calendar Management - Checklists - Commercial Properties - Compliance Management - Contact Database - Contact Management - Contract/License Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.ie/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.ie/directory/1544/work-order/software) - [Equipment Maintenance Software](https://www.softwareadvice.ie/directory/405/equipment-maintenance/software) - [Building Maintenance Software](https://www.softwareadvice.ie/directory/4126/building-maintenance/software) - [Field Service Management Software](https://www.softwareadvice.ie/directory/4540/field-service/software) - [Workforce Management Software](https://www.softwareadvice.ie/directory/374/workforce-management-software/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.ie/software/109782/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.softwareadvice.ie/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [BuildOps](https://www.softwareadvice.ie/software/426830/buildops) — 4.5/5 (151 reviews) 5. [Fracttal One](https://www.softwareadvice.ie/software/413016/fracttal) — 4.6/5 (1773 reviews) ## Reviews ### "The excellent management system in the world." — 5.0/5 > **Frank** | *14 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The exceptional future proofs the solution within the organization. Very simple for every user to use and customize. > > **Cons**: We couldn't have access to the client portal after our team bought the software. > > It is exceptional and it comes with a lot of features which are easy to use and customize. ----- ### "Very professional management system." — 5.0/5 > **Verified Reviewer** | *5 March 2018* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure. > > **Cons**: The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into. ----- ### "Onserve a journey to hell" — 1.0/5 > **Paul** | *31 May 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Apparently the system can use nhf sor codes , it can but its a mess to add codes and the maintenance once imported is massive requiring extra staff to try and manage , OS are next to usless for any help over the phone or by email. > > **Cons**: It was over sold, it under delivers ,its week as a property maintenance program week in comparison to other offerings, hugly complicated to the extend OS staff don't know how to use or implement parts of it. Its clear it build for housing associations or larger non profit companies that have an endless budget to get more staff to manage this mess of a program. > > Started well with a one to one weekly implementation meeting, but it soon became apparent the software could not do basic thing like send a purchase order \! The framwork provided by OS to start building the system to our requirements was heavily biased toward housing associations needs not to the subcontractor middleman needs that we have . To sum up OS id say its ok if you have a very small work force or you dont mind your engineers efficiency going down dramatically or you what to employ lots more back office staff to manage OS then it great,otherwise if you want better performance from both office and engineers and subbies while reducing the need for more staff look elsewhere. ----- ### "VG\! Does what it says on the tin." — 5.0/5 > **Adrian** | *15 March 2018* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation. > > **Cons**: Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution. ----- ### "Good operational product which is easy for all to use" — 4.0/5 > **Alex** | *21 August 2015* > > Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/6722/oneserve?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/6722/oneserve) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data