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description: Review of Valian Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Valian | Reviews, Pricing & Demos - SoftwareAdvice IE
---
Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Valian](/software/690013/Valian)
# Valian
Canonical: https://www.softwareadvice.ie/software/690013/Valian
> Who it is for
Valian suits a practice where the phone is beating the front desk. A single-chair dental office where one person is doing everything. A growing group where calls roll to voicemail at lunch. A multi-location DSO where nobody can say how many callers hung up yesterday. It also runs in chiropractic, dermatology and urgent care.
The problem it solves
Most practices lose about one call in five. The phone rings after hours, on a weekend, or while someone is already on the line, and the patient books somewhere else. Meanwhile the front desk spends its mornings on hold with carriers instead of with the people standing in front of them.
How it works
Amy, the voice agent, answers every inbound call at any hour, however many arrive at once. She identifies the patient, works out what they need, and books, reschedules or cancels against your real schedule. The appointment is written into the practice management system you already use, and the confirmation goes out by text and email. If a patient reads out a new insurance card, she verifies the plan while they are still on the line and saves the coverage breakdown to their file. A check that used to mean twenty minutes on hold takes seconds.
What makes it different
This is not a script and a callback list. Amy works on top of your existing system, so nothing is migrated and nobody relearns their job. She keeps the recording and transcript attached to the booking, remembers what a patient told her last time, and hands anything urgent or clinical to a person on your team with the context attached. She never gives medical advice.
Also included: digital check-in and intake forms, two-way patient messaging, recall and reactivation campaigns, a wait list that refills cancellations, review requests, and a single inbox holding every call, text and email.
Support and onboarding
A live onboarding call, a help centre, in-app videos, and email, phone and chat support. Practices can start in the morning and have Amy answering calls the same afternoon. A Business Associate Agreement is signed at onboarding.
Pricing
Usage-based, with no contracts and no seat fees: $1.00 per connected call minute, $0.25 per text or email, $2.50 per insurance verification, $10 per month per practice phone line. Your first deposit is matched up to $1,000, and the first 30 days carry a money-back guarantee.
>
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.
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## About the vendor
- **Company**: Valian Systems
## Commercial Context
- **Starting Price**: US$1.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Valian is usage-based. No contracts, no seat fees, cancel any time. The practice keeps a balance and Amy draws from it as she works.
Rates:
- $1.00 per connected call minute
- $0.25 per text message, in or out
- $0.25 per email, in or out
- $2.50 per insurance verification
- $10 per month per practice phone line
Two ways to buy:
1. The full front desk, covering calls, texts, email, scheduling and insurance verification. Your first deposit is matched up to $1,000, so depositing $1,000 starts you with $2,000 of usage, and the first 30 days are backed by a money-back guarantee.
2. Instant Insurance Verification on its own. The first 30 days are free with unlimited checks. A card is kept on file, and on day 30 it is charged $500 unless you cancel. Verifications are $2.50 each.
Real-time eligibility and benefits for every patient before they walk in. Enter the carrier and member ID and the full coverage breakdown lands in the patient's file in seconds. The first 30 days are free with unlimited checks. A card is kept on file, and on day 30 it is charged $500 unless you cancel. Verifications are $2.50 each. No contracts, no seat fees, cancel any time.
A Business Associate Agreement is signed at onboarding.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: United States
## Features
- AI Copilot
- AI Image-to-Text
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Follow-Up
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Autonomous Task Execution
- Availability Management
- Availability Settings
- Blocked Time Settings
- Calendar Management
- Campaign Management
- Chat/Messaging
## Integrations (30 total)
- ABELDent
- Archy
- CareStack
- ChiroTouch
- Cloud9
- Datacon
- DentiMax
- Denticon
- Dentrix
- Dentrix Ascend
- Dentrix Enterprise
- Dolphin Management
- DrChrono
- EZDERM
- Eaglesoft
... and 15 more integrations
## Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat
## Category
- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)
## Related Categories
- [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software)
- [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software)
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/690013/Valian)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data