About WorkWave Route Manager

WorkWave Route Manager is a cloud-based route planning solution that allows delivery and service providers to build routes, track drivers and stay connected. Route Manager enables users to plan around time-windows and customer requests, adjust schedules/routes as needed, confirm driver ETAs and more. Users can build optimal routes as well as utilize features like drag-and-drop, best-fit for assigning last minute orders and alerts on violations. Route Manager allows drivers to sync updates back to the office via the mobile app. They can receive routes, capture proof of delivery, check in and out of stops and mark orders as reschedule or skipped. In addition, planners can track drivers and maintain full visibility when GPS tracking is activated.
WorkWave Route Manager Software - Dispatch routes to mobile
WorkWave Route Manager Software - Create profiles
WorkWave Route Manager Software - 24-7 driver visibility
WorkWave Route Manager Software - Build and review routes
WorkWave Route Manager Software - Live driver updates
WorkWave Route Manager video
WorkWave Route Manager Software - Dispatch routes to mobile - thumbnail
WorkWave Route Manager Software - Create profiles - thumbnail
WorkWave Route Manager Software - 24-7 driver visibility - thumbnail
WorkWave Route Manager Software - Build and review routes - thumbnail
WorkWave Route Manager Software - Live driver updates - thumbnail

WorkWave Route Manager pricing

WorkWave Route Manager does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

Alternatives to WorkWave Route Manager

Dispatch Science

Dispatch Science is an end-to-end SaaS Delivery Management Platform for middle and last-mile delivery companies with...
eLogii is a cloud-based service dispatch solution that helps businesses in the HVAC, electrical, plumbing, waste...

Elite EXTRA

Elite EXTRA is a dispatch management solution that helps businesses of all sizes track driver locations, send arrival...

LogiNext Mile

LogiNext Mile is a cloud-based transportation management solution that allows users to plan delivery routes and track...

Track-POD

Track-POD is a cost-cutting tool that covers all bases of last-mile delivery management via a web dispatcher dashboard...

nGage

0
nGage LMD is a cloud-based last-mile delivery management software that helps businesses overcome logistics challenges...

WorkWave Route Manager Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4.5
5 reviews of 56 View all reviews
Carmen D.
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/12/2018

Great routing tool

Overall, very pleased with WorkWave

Pros

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Cons

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

William M.
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 10/11/2020

Love routing with Workwave!

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Pros

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS.
- Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team
- The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly.
- Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much.
- Ability to put shift duration restrictions on how much time a unit can be utilized for

Cons

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly.
- We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us
- That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Response from WorkWave

Hi William,

Thank you for your great review! We are so happy that Route Manager has been able to elevate your customers' and employees' experience. It is amazing that you were able to successfully launch up to 100+ new stores with minor complications logistically. We look forward to continuing our relationship with Bowery Farming!

Replied 12/11/2020
Yannick A.
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 4/5/2021

Great last mile delivery tool

I definitely recommend

Pros

Routing is great. It was easily integrated with our Magento 2 store.

Cons

GPS does not work for our country.

I don't have the maintenance plan program for our fleet

Response from WorkWave

Hi Yannick!

Thank you for your review. We are so happy that you are finding success using Route Manager! We look forward to continuing our relationship with Price Guru!

Replied 7/5/2021
Christine N.
  • Industry: Utilities
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
5

2
Reviewed on 15/8/2019

WorkWave upgrade

Pros

Customer service is usually quick and easy. I understand the mandatory upgrade has nothing to do with the customer service aspect, so I will give high marks for the personal service.

Cons

WorkWave made a decision to do a mandatory upgrade as of 7/31/19. The old, working well, system was disabled. The new system is very unstable and loses information. In addition, it has doubled the time it takes to do my routing. The look and functionality is defiantly a step down.

Response from WorkWave

Hi Christine Thanks for your feedback. We are glad you have found success with our customer service team, but are sorry to hear about your experience with the look and functionality of the updated system. We are taking your feedback into consideration, and appreciate the valuable insight.

Replied 23/8/2019
Eliezer C.
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/4/2021

Best yet

Pros

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Cons

I am still trying to figure out how to put together the maintenance plans.

Response from WorkWave

Hi Eliezer!

Thank you for your review. We are so happy that Route Manager had everything you were looking for, and that you are finding your tasks seamless with our integrations. We look forward to continuing to drive Decor Builders Hardware forward with our routing solutions!

Replied 6/4/2021

Related categories