---
description: Review of VICIfast Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: VICIfast | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IVR Software](/directory/1572/ivr-system/software) > [VICIfast](/software/695526/VICIfast)

# VICIfast

Canonical: https://www.softwareadvice.ie/software/695526/VICIfast

> VICIfast is a VoIP dialer and contact center platform built for small to large businesses running outbound and inbound call center operations. It serves industries including sales, collections, telemarketing, customer support, and financial services. The software is cloud-based and accessible through a web-based agent interface. Core features include predictive, auto, and manual dialing modes, inbound call handling, IVR, call recording, agent scripting, and DNC list management. Multi-campaign management lets teams run several calling campaigns at once, while real-time reporting and analytics give supervisors visibility into agent and campaign performance. CRM integration connects VICIfast with existing customer data systems, reducing the need for manual data entry. Call routing directs incoming calls to the right agents, and API access supports connections with third-party tools. DNC list management helps businesses stay in line with do-not-call regulations. Support options include access to documentation and technical resources. VICIfast suits operations looking to reduce agent idle time between calls and manage both outbound and inbound call workflows from a single platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: VICIfast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, Pakistan, Philippines, United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autonomous Task Execution
- Call Back
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Phone Support
- 24/7 (Live rep)
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.softwareadvice.ie/directory/1572/ivr-system/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/695526/VICIfast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/695526-VICIfast/> |
| en-AU | <https://www.softwareadvice.com.au/software/695526/VICIfast> |
| en-GB | <https://www.softwareadvice.co.uk/software/695526/VICIfast> |
| en-IE | <https://www.softwareadvice.ie/software/695526/VICIfast> |
| en-NZ | <https://www.softwareadvice.co.nz/software/695526/VICIfast> |

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